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Reviews of ibis Antananarivo Ankorondrano

4.5 out of 5
ibis Antananarivo Ankorondrano
Route Des Hydrocarbures, BP 529, Antananarivo

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 115 reviews" "
Rating 8 - Good. 48 out of 115 reviews" "
Rating 6 - Okay. 20 out of 115 reviews" "
Rating 4 - Poor. 6 out of 115 reviews" "
Rating 2 - Terrible. 5 out of 115 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nitesh, Mumbai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok
Stayed 2 nights in Feb 2024

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2023

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality, but minor annoyances
Clean modern and comfortable hotel of international standard but let down by showers that alternate between hot and cold and silly promotional slogans
Stayed 2 nights in Mar 2023
Response from Cedric on 13 Apr 2023
We thank you for your comment and take your words to heart.We will do everything we can to make it right and your next stay will be much better.

4/10 Poor

Stephen

Stayed 3 nights in Nov 2022

4/10 Poor

Curtis

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Very unhappy customer
Staff at reception were inexperienced. Although I am a gold member with hotels.com, it took them more than 1/2 hour to check me in. I had charges on my bill that were mine. It took them forever to sort the issue out. The same happened to other colleagues who stayed at the hotel at the same time. Additionally, we had to wait more than one hour in the shuttle waiting for one person who never showed up. This is unacceptable given that we had arrived after midnight after a 20 hour flight and we were charge 20 Euros per person.
Stayed 1 night in Oct 2022

10/10 Excellent

Obediah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and the food is top class, very affordable. The staff are all friendly and can speak English very well
Stayed 4 nights in Jun 2022
Response from Edward S on 7 Jul 2022
Dear Obediah, Thank you for choicing our hotel for your stay in Tana. Your kind recommendation to the travel community and this positive feedback keeps us motivated and wanting to keep improving. We wish you an excellent day, and we certainly hope to see you soon.

8/10 Good

Kok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Edward S on 7 Jul 2022
Greetings from Madagascar! Thank you so much for taking teh time to rate us. We look forward to welcoming again real soon.

2/10 Terrible

Fleur Henrisse

Business traveller
Disliked: Property conditions & facilities, room comfort
The worst services I ever experienced
At the airport pick up, it was raining, the drivers did not even dare to look after the guests at the exit gate. Some random people ask if we have taxi booked and we responded that we have shuttle from Ibis. Then, they brought us to the driver outside. He was then busy arranging the baggage that are already in the car, with the back seats folded and left us outside wet under the rain pouring. the bags were moved in and out between cars. The checking went fine. there was no information of what I will expect in the hotel, what included in the booking, etc. Arriving at the room, the door was hard to open. the key did not work for quite longtime. the Hotel staff thought that my key was expired since it was held near a phone. After pushing with force, the door finally opened. One employee come back to return some staff for me and I have difficulty to open the door from inside. The room smells humidity so mu allergies kicked in immediately. one lampstand did not work. The internet is so bad. the water in the shower was very small. the rain at the airport is better than the water from the shower. At the breakfast time, apparently, my room was booked without breakfast, while it was advertised during my booking that it is included. I asked if it can be included and I will pay. The reception team( 2 young ladies) said that they cannot change it. So I decided to move out to a better hotel. At 9am, they ask my room key if I move out while my room is paid until noon.
Stayed 1 night in Jun 2022
Response from Edward S on 7 Jul 2022
Dear Mrs. Henrisse, Although we sincerely regret your disappointment with your stay in our hotel, we would like to thank you for sharing your feedback as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We wish you an excellent day

8/10 Good

AKM TOWFIQUE

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2022
Response from Edward S on 7 Jul 2022
Hello and thank you very much for takling the time to rate your experience in our hotel. We wish you a wonderful day

10/10 Excellent

Yu

Stayed 2 nights in Jan 2022
Response from Edward S on 7 Jul 2022
Dear Yu, thank for giving us a perfect rating! We hope to welcome you real soon.

10/10 Excellent

Mario Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, location and value. Busy street with some shopping and dining options.
Stayed 3 nights in Jan 2022
Response from Eugénie on 14 Jan 2022
We would like to thank you for your feedback; we are very happy that your stay went well. We always try to satisfy our customers. This is the contribution of the whole team and it is on behalf of the whole team that we thank you. We hope to see you on your next stay.

10/10 Excellent

Kok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The staff is friendly. The location is next to an excellent restaurant, the Plantation.
Stayed 1 night in Nov 2021
Response from Vincent Guichard, Director of Operations on 27 Nov 2021
Thank you for your stay and kind review. Please visit us again soon, so that we may convince you our own restaurant is at least as good as our neighbor :)

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2-nights at the Ibis while waiting for my covid-19 test results when arriving in country (a requirement for entry into Madagascar). This means I was confined to the room for the majority of the stay. The room was clean, good temperature control and comfortable bed. The bathroom was clean and the shower had good water pressure. During quarantine I ordered room service which had a good selection (Amy's Place restaurant), prompt and reasonably priced. Tip: they have to bring you the menu, so I just took photos of all the pages on my phone for later use. Wifi is good, strong enough to stream and even sustain a VPN. After quarantine: They called me the 2nd night that my test results came back and I could leave. The last morning i enjoyed breakfast in the restaurant which was lovely. All the staff were wonderful, friendly and helpful. My only comment is it would be good to create an info sheet to leave in the rooms about the rules - how to do breakfast, when to expect a call, etc, but the quarantine rules were still very new so i suspect that everyone is still trying to figure things out. Thank you for making an annoying situation more comfortable.
Stayed 2 nights in Nov 2021
Response from Vincent Guichard, Director of Operations on 27 Nov 2021
Thank you so much, Lori! You are absolutely right, we are currently working on updating our in-room info, to keep up with the frequent changes we have seen in the past months. It was very nice welcoming you, and I will share your very positive feedback to the teams, they will greatly appreciate. Kind regards

10/10 Excellent

Kok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Great place convenient to La City mall.
Stayed 3 nights in Oct 2021
Response from Vincent Guichard, Director of Operations on 8 Nov 2021
Dear Sir, Yes indeed, La City Mall is just a 2-min drive from the hotel, so you can easily combine your stay with some shopping. Thank you so much for your kind review, and please visit us again soon! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good address in the Ankorondrano biz district !
Well located no-nonsense 2* + / 3* - pied a terre if you have to do business in the Ankorondrano district. IBIS is a brand from the Accor Hotel group and all fittings are at European standards. Ask for the view over the garden/swimming pool. The staff is courteous and well trained though checking in at around midnight was very slow.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Edward S. on 9 Mar 2020
Thank you very much.

6/10 Okay

raiss

Liked: Property conditions & facilities
Disliked: Staff & service
Bad experience with the receptionist.
I asked the reception before booking the room if that chèques vacance were accepted and they confirmed positively. But at my arrival they didn’t. Then a asked to pay the day before I leave the room to avoid waisting my time cause I had to leave early the next morning. I paid after like 20 minutes of discussion. Then the next morning I went to the rep ruin to give back the key and they asked me to pay one night cause the day before one of them forget to count my last night. I had to spend 30 minutes to pay and have an explanation. Poor service and really slow. Mora mora they said there. Really disappointed. Sure it is safe and well located. I don’t recommend it at all.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind the romm was clean There is a nice pool
Stayed 2 nights in Dec 2019
Response from Edward S on 30 Dec 2019
Dear Guest, Thank you for you much appreciated feedback. Hope to see you soon. We wish you Happy holidays !

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Edward S. on 26 Nov 2019
Dear Paul, Thank you very much for you review ! We hope to see you back soon. Regards, Ibis Hotel & Spa Antananarivo

8/10 Good

ashwin

Liked: Cleanliness, property conditions & facilities
2 Nights at Tana
I thought the hotel was good. Ofcourse IBIS standards... Something went missing from my room and noone took responsibility. It was something with not a lot of monetary value, but still, things can't go missing. Restaurant was good serving some Indian food. What suprised me was they had a bar but no snacks to eat with the drinks in the vegetarian part. Also, we reserved the SPA for 2 people at a particular time, but when we reached to get the service, we were told that only one of us can get it done, with no mention of Sorry or why that happened. But again, i am not sure about service levels at IBIS, I am not used to staying at IBIS a lot. Am forced to choose this hotel, as the other decent hotels of Tana are in Town and traffic is killing.
Stayed 2 nights in Oct 2019
Response from Edward S. on 26 Nov 2019
Dear Ashwin, Thank you for your feedback. We well noted your appreciations and will take all our responsibility with the specified services to avoid it in the near future. Thank you again for your sharing review. Regads, Ibis Hotel & Spa Antananarivo

8/10 Good

Lo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good service, small, bathroom may not good
staff wit very good service. just bathroom was block and flooded. as same pricing actually can get much more comfort and bigger room.
Stayed 2 nights in Aug 2019
Response from Edward S on 29 Oct 2019
Dear Lo le, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel. Your review will certainly assist in order to keep on improving the quality of our services. Sincerely

2/10 Terrible

Charles

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT A GOOD CHOICE !
This place (shouldn't be called hotel) is not worthy of a decent "stay". Never in my life I have seen a place such in need of a coat of paint and a good CLEANING......
bathroom tiles
bathroom tiles
bathroom door / this is what you are walking into
coffee stains on the wall / plus floor all dirty
Stayed 2 nights in Sep 2019
Response from Edward S on 29 Oct 2019
Dear Charles, We appreciate to notify us by text and images of your experiences and concerns related to your recent stay at our hotel. We apologize if you experienced any inconsistency in our cleaning service, we assure that the proper actions are in motion. Thank you for your honesty and review. Sincerely,

10/10 Excellent

Qiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Eugénie on 2 Jun 2019
Dear Qiana,We are pleased to hearing from you and on behalf of the entire team, we thank you for your good appreciation. We continue to remain professional in our job. Regards, Ibis team

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms had a clean, modern design - efficiency of space, yet attractive. The hotel's lighting was designed to reduce energy waste. Lights could not be left on in the room while gone - the room key was also used to light the room. Once removed, the lights were turned off. Other parts of the hotel such as stairwells and corridors conserved energy as well. The staff were friendly and accommodating. The restaurant had a good selection of very tasty dishes. The buffet breakfast was also very satisfying. Overall, a great experience. I would highly recommend.
Stayed 3 nights in May 2019
Response from Eugenie RHARIMALALA on 24 May 2019
We thank you for your good feed back and it's a real pleasure for all the team to hearing from the guest. We hope to see you again in our hotel, you will always be welcome.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Poor secruity, stolen case!
Totally upset and angry! Lost the laptop in the room, how come someone could go inside to steal it! Poor secruity, even talked with General Manger, there is still helpless and extremely disappointed. No CCTV in corridor. Would you able to give the reason ?
Stayed 3 nights in Apr 2019
Response from General Manager on 30 May 2019
Dear Anonymous, Thank you for your multiple reviews of your experience in our hotel. I am really sorry to hear that you haven't found your laptop and mostly shocked that you haven't heard from us. Following our conversation upon your departure date and our various email exchanges since then. We have precisely indicated all the investigation that was conducted during your stay. Furthermore, the description of our severe security procedures and measures. I am more than glad to get in touch with you again and provide all that to the proper authorities. This did not happen in our hotel. I understand you are furstrated and on behalf of all of us here, we apologize if we haven't handled your claim upon your expectations. Looking forward to get in touch with you again and thank you for your review.

8/10 Good

Marie Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Edward S on 26 Mar 2019
Dear Marie Laure, Thank you for reviewing our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Brian

Liked: Property conditions & facilities
Disliked: Staff & service
Overpriced, poor quality meals. Bad waiters!
Rooms are very basic, but has most of what you need. Good & reliable internet! Meals are very over priced especially breakfast for what they offer. Waiters are unfriendly and not very helpful - I complained about the food (bad quality & small portions) to 2 waiters and they basically ignored me. To give an idea we bought water/ soft-drinks/ snacks at the supermarket (Leader Price) across the road and it was around 8 times cheaper than what they charged for exactly the same item at the hotel.
Stayed 5 nights in Mar 2019
Response from Edward S on 26 Mar 2019
Dear Brian, We very much appreciate your comments regarding your stay at the ibis Antananarivo Ankorondrano. It is always a pleasure to receive feedback. Indeed our dining Menu carries more than 50 varieties/dishes which Local and International touch. Our items are carefully selected and fresh upon Intl. standards of quality. I apologise that you didnt receive the proper follow up on your restaurant experience and i will take immediate action to correct this for the future. Thank you again for sharing your experience. With Kind Regards,

4/10 Poor

Nima, Nairobi, Kenya

Business traveller
There was a big outdoor event in the evening which made lots of noise for more than 5 hours! This is not acceptable for those who don't want to listen to the load music!
Stayed 1 night in Mar 2019
Response from Edward S on 28 Mar 2019
Dear Nima, Firstly, I 'd like to apologize for the inconvenience that outdoor event has caused. It was a celebration event combined with the International Women's Day and even though it ended at a reasonable time, we understand the furstration you must felt. Sincerely,

10/10 Excellent

Najih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a comfortable place.
Definitely a comfortable place. Internet is excellent and service was very cheerful. Food was good too.
Stayed 6 nights in Feb 2019
Response from Edward S on 25 Feb 2019
Dear Najih, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel, with an excellent restaurant
The Ibis dining room is modest and airy, but the food is delicious. The staff is cheery, and someone to help you whenever you need it. Everything still rings new and clean. Definitely upper-end 3*, one might say 4*. Fitness room and outdoor pool make up for the surrounding area, which is not very inviting.
Stayed 2 nights in Feb 2019
Response from Edward S on 25 Feb 2019
Hello, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We are looking forward to welcome you again soon. Sincerely, Edward S

10/10 Excellent

Carrol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean place with great pool
I think Ibis is mostly for business travelers, with tourists staying closer to town. The Ibis is between town and the airport. Everything is as you would expect, except the restaurant, which is a great surprise serving wonderful food, better than some of the 5* restaurants in-town, albeit, not with as much atmosphere :-). Nice outdoor pool, good for laps or relaxing. Friendly staff.
Stayed 2 nights in Jan 2019
Response from Edward S on 25 Feb 2019
Dear Carrol, Thank you so much for your excellent review of your stay at our hotel. It is always a pleasure to receive this sort of motivating feedback from our guests sharing openly their experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Edward Sirrieh - General Manager on 7 Feb 2019
Thank you !

8/10 Good

Eric

Very good breakfast, but expensive. Very good room, but alternative pillows are needed. Fitness center has very good quality equipment and massage therapy. Dinners fair to good, and ambiance needs improvement. Only one English language tv channel, repetitive BBC news. Most Staff polite and efficient. However “control staff person” should not barge into room without waiting for guest to open door. Excellent room WiFi speed and reliability. Main problem is the neighborhood is high traffic and air pollution and has squatter housing across the street. Convenient grocery store with food court across street, but advised not to walk anywhere else. Hotel has reliable drivers available. Swimming pool looks nice, but it was a cool time of year so I did not use it. Bird watchers should visit nearby Tsaraostra Park ramsarsite by taxi.
Stayed 5 nights in Nov 2018
Response from General Manager on 12 Dec 2018
Dear Eric, Thank you for taking the time to tell us about your experience at our hotel and much more. Your feedback is very important and highly appreciated on behalf of all of us here. We hope to have the opportunity to welcome you in the near future. Sincerely, Edward SIRRIEH

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Decent business like hotel
Decent for one nighter but overall very business like hotel. Also in terrible busy area. Has breakfast upon payment and one bottle of water free rest is all on payment.
Stayed 1 night in Nov 2018
Response from General Manager on 12 Dec 2018
Greetings from Madagascar, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Edward SIRRIEH

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from General Manager on 12 Dec 2018
Dear Scott, Thank you very much for your rating. Hope to welcome you again. Edward Sirrieh

6/10 Okay

Masse

Liked: Cleanliness
Stayed 2 nights in May 2018
Response from Alain RAHARISON on 5 Jun 2018
Dear Masse, We thank you for your feedback.We hope to see you soon

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Response from Alain RAHARISON on 4 Apr 2018
Dear Guest, We thank you for your feed back,we appreciate it and will share with our staff. Best Regards,

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
According hotel webpage airport shuttle available on request, but there was none when asked reseption.. Used local taxi then. A/C at room was not very good, mosquitos in the room appeared happy. Restaurant food , and breakfast was good, and waiters were good as well. Poer went off several times, but quess considered normal in tha city. However, overall satisfactory believe I will use the hotel again.
Stayed 1 night in Mar 2018
Response from Alain on 9 Mar 2018
Dear Sir, We acknowledge receipt of your complaint and will see with our responsible

2/10 Terrible

EJ

Disliked: Staff & service, property conditions & facilities, room comfort
Staff lack professionalism
I don't really review hotels anymore since the introduction of the new reviewing model, but there were things during my stay that were worth mentioning. First, it's a three star hotel and rates itself as much, so a review above three stars is not realistic. The hotel is not very close walking distance to the main attractions, so expect to take a taxi just to get to places like Independence Square and the market. When entering the hotel, you may not notice at first, but the foyer is covered in bugs and mosquitoes. I took pictures, but the insects are too small to make out on a camera. The TV only has one channel in English and it never worked any day of my stay. The main problem I had with the hotel is a lack of professionalism. One evening I came into the hotel and walked passed the reception desk to the lifts. I then realised I had a question and turned back around to find that they were muffling laughter aimed at me, as they tried to look serious again after I unexpectedly returned so quickly. I would have put it down to something like the tear in my shorts I got while sightseeing, but it happened a couple other times where I caught other staff whispering to each other while looking at me then giggling. Whether it all could have been 'harmless' or not, I would never stay at a place that made me feel uncomfortable once, let alone multiple times. There were staff members who were nice, but overall, I couldn't wait for my stay in the hotel to end.
Response from Alain RAHARISON on 27 Feb 2018
Dear Sir, We thank you for having taken time to to write us following your stay with ibis Antananarivo Ankorondrano. We are sorry that the department and the service were not up to your expectations, and we ask you to accept our most sincere excuses. Ibis hotels are avid to to offer you the best quality of service for your stays; consequently, your opinion is very precious. Be assured that the necessary measures will be implemented to improve the quality of the evoked services. Again, we thank you for your comments and hope to to get back to to your confidence during a next stay. Sincerely Yours

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Response from Alain RAHARISON on 23 Feb 2018
Hi Sonia, We thank you for your commentary.We hope to see you again soon. Best Regards,

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel overall, but air conditioning in rooms do not work well. I had three different rooms in two nights and in none of them did the air conditioning work very well. Other than that, the rooms are clean, the beds are decent and the food in the restaurant is good.
Stayed 1 night in Jul 2017

6/10 Okay

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2017
Good aftrenoon Vishal, Thank you for taking the time to tell us abour your experience and I am sorry that it did not meet your expectations. I can assure that we are all working very hard to address you concerns. Thank you again and we hope to see you very soon. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Probably the most modern and best maintained hotel in Antananarivo. Located in the business district, not downtown. If you're looking for charm, go elsewhere; for functionality though, this is the place.

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Muhammad Faizal

Liked: Cleanliness, property conditions & facilities, room comfort
Nice 3 star hotel and well located
Good

10/10 Excellent

Mamadou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well managed hotel
Great hotel, professional staff and very nice people

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and welcoming hotel. Friendly staff.
I stayed at the hotel for a night. It was a welcoming place after the hustle and bustle of arriving at Antananarivo airport and driving through the local areas.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 31 Oct 2016
Dear esteemed guest, Thank you very much for your feedback and we look forward to welcoming you again in the near future to make your experience as enjoyable as the last one. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 31 Oct 2016
Dear esteemed guest, Thank you very much for your feedback and we look forward to welcoming you again in the near future to make your experience as enjoyable as the last one. Kind regards