I recently stayed at the Rxios Downtown Antalya Hotel for six nights, and while my overall experience was decent, I must admit that the facility had a noticeably old and outdated vibe. It would greatly improve the guest experience if the hotel invested in renovations to bring them up to a more modern standard.
As soon as I walked in, I noticed a huge stain on the carpet, which was quite an eyesore. It seemed like they could have paid more attention to cleanliness and maintenance, especially for a top-rated hotel.
On the bright side, the staff were generally friendly and cooperative, creating a welcoming atmosphere. But the dining hall was seriously understaffed, resulting in delays and not-so-great dining experiences. I have to give a shout-out to one staff member on the beach, though. She went above and beyond to help me explore the city, and her exceptional service stood out.
When it comes to food, the hotel's restaurant was alright, but nothing amazing. Most of the dishes were average, almost as if the chefs were following generic YouTube recipes. There were a few standout dishes that were genuinely delicious, but overall, it didn't meet the high standards I expected from a 5-star place.
The nighttime entertainment lacked excitement and failed to fully engage the guests, which made it quite boring overall.
One major drawback was the lack of non-alcoholic options in the à la carte restaurant. As someone who doesn't drink alcohol, it was quite limiting.