Cari Hotel di Antalya

"Exceptional service"

"La estancia fue perfecta. La atención del personal que trabaja en todo el hotel, la comodidad de la habitación, la limpieza, la comida, las instalaciones ha sido todo excelente. Se nota el cuidado y el cariño con el que gestionan el hotel. Ha superado nuestras expectativas, haciendo que nuestra experiencia haya sido fantástica. Gracias por todo."

"İss good"

"Was amazing we love it we had a great time"

"We had a wonderful stay at Rixos Premium. As a lovely surprise, we were complimentary upgraded to a spacious Family Suite, which was spotless and very comfortable. The housekeeping team did an exceptional job every day, and their attention to detail really stood out. The hotel is incredibly family-friendly, and the aqua park was fantastic—my son absolutely loved it and it added so much fun to our holiday. A special thank you to the Guest Relations Supervisor, Shadi, who went above and beyond to...

"Wir hatten einen rundum schönen Aufenthalt und haben uns von Anfang an sehr wohlgefühlt. Das gesamte Personal war äußerst freundlich, aufmerksam und zuvorkommend. Auch das Essen war wirklich hervorragend – abwechslungsreich, frisch und sehr lecker. Die Anlage war sauber und gepflegt, und insgesamt herrschte eine sehr angenehme Atmosphäre. Man merkt, dass hier viel Wert auf den Service und das Wohlbefinden der Gäste gelegt wird. Wir würden das Hotel auf jeden Fall weiterempfehlen und kommen...

"Ich bin selbst Director of F&B und möchte die Speisen sowie die Qualität ausdrücklich loben. In dieser Menge eine solche Qualität und Frische abzuliefern, ist wirklich super! Service lässt sich allerdings noch deutlich verbessern. Den Blickkontakt mit dem Gast zu suchen, ist im Service ein absolutes Muss – ihn jedoch bewusst zu meiden, geht gar nicht. Miteinander zu reden und zu lachen ist im Team enorm wichtig, aber man darf dabei niemals die Gäste vergessen, die letztlich diesen Lohn sichern!"

"I went with my daughter and we had a wonderful time. Everything you would expect from a 5 star hotel. Clean facilities, great food and hospitality. My daughter loved the beach and the water slides - she was entertained all day."

"Fabulous stay, great food and wonderful pool"

"Did a great job. Service and food was top notch."

"The property itself is lovely. Lots of pools , plenty of sunbeds. Staff are are very helpful and polite and a pleasure to deal with. Th beach is really nice and the pier and bar are great. There is a good activity club and children are especially well catered for in the kids area. Water slides and pools all really nice. À la carte resteraunts for lunch and dinner are well worth eating at."

"The hotel itself is beautiful, but unfortunately the service did not meet our expectations. We arrived at 3:15 pm and were told that our room was still not ready, which was disappointing. The food was generally okay, but the overall service lacked warmth. Throughout our stay, many of the staff seemed uninterested and rarely smiled, making the atmosphere feel less welcoming. In the restaurants, the waiters and waitresses often avoided eye contact, making it difficult to get assistance. On our...