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Reviews of Rumi Apartelle Hotel

2 out of 5
Rumi Apartelle Hotel
339 Sierra Madre Street, Perimeter Road Don Juico Avenue, Angeles City, Pampanga

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 259 reviews" "
Rating 8 - Good. 134 out of 259 reviews" "
Rating 6 - Okay. 46 out of 259 reviews" "
Rating 4 - Poor. 15 out of 259 reviews" "
Rating 2 - Terrible. 5 out of 259 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

5.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Abiodun

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, friendly staff and they were always helpful!! Only issue with the room was there was no kitchenette (stove) and the refrigerator was tiny. Outside of that, the stay was great
Stayed 4 nights in Apr 2024

8/10 Good

Ross

Liked: Staff & service
Very good
A regular stayer at this property. Although a no frills place I love the quiet and safe location and also the very helpful staff.
Stayed 20 nights in Apr 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location - Friendly Staff - No dining/breakfast
Stayed 2 nights in Feb 2023

8/10 Good

Ross

Liked: Staff & service
Good as usual
Not the most luxurious place in town yet a good, cheap alternative, with friendly staff.
Stayed 24 nights in Nov 2022

8/10 Good

aaron

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Still nice, but going down hill.
I have stayed at Rumi every year for a very long time, but as much as I like it, it is getting worse each trip. There is mold in each room and heavy in the bathrooms. And there is a driver but he was busy every weekday afternoon taking the owners son or brother to school so guest could not use the van. Other than that, the staff was friendly and helpful, the room was reasonable clean, still the best option for the price in AC!
Stayed 21 nights in Jul 2019

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 25 nights in Nov 2018

6/10 Okay

Joerg, St. Gallen Switzerland

Disliked: Property conditions & facilities
Shower head with saving water faucet, get hardly wet used wrong caulking thus all wet corner full of mildew, obviously sanitary caulking was too epensive to use or no knowledge
Stayed 1 night in Sep 2018

8/10 Good

Ricky

Nice place to stay, had no problems
Very handy and clean rooms
Stayed 1 night in Sep 2018

10/10 Excellent

Shelby

Outstanding bargain
Clean rooms, great staff, good location. I will book again next trip to the Phils.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Homer Nino

Liked: Staff & service, property conditions & facilities, room comfort
Pretty good. Just found a used shampoo sachet in the bathroom. It would be nicer if you feel that the room is squeaky clean before checking in.
Stayed 1 night in Jun 2018
Response from Yan on 31 Jul 2018
Dear Mr. Nino, We have coordinated accordingly to our manager of what happened we deeply apologize for the discomfort we have cause. We assure that it would not happen again. Thank you

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Excellent near 5 star service, but really a 1 star hotel.
Stayed 1 night in May 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long way from action
Clean tidy budget room, noise travels easily from reception, and other guests. Easy 20peso jeepney ride to main areas, but bit isolated when coming home late, better to get a trike home for extra pesos
Response from yan on 12 Apr 2018
Thank you so much for the kind words! We hope to see you again on your next visit in AC.

10/10 Excellent

colin, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location
brilliant value for money. staff are wonderful room was clean and very comfortable
Stayed 4 nights in Mar 2018
Response from yan on 25 Mar 2018
Thank you so much for your kind words. We hope to see you again on your next visit to the Philippines.

8/10 Good

retired , nara Japan

Liked: Cleanliness, staff & service, property conditions & facilities
far from centre
I found good restaurants due to far from centre. and good walking from center. very quiet area living local people and few foringers.
Stayed 8 nights in Nov 2017

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort zone in AC
Great place to stop and rest. Clean, comfortable, and budget friendly.
Stayed 1 night in Nov 2017
Thank you so much for your kind words. We look forward to having you again!

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 3 nights in Oct 2017
Thank you so much for your kind words. We look forward to having you again!

8/10 Good

Sinnathevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Very good and friendly staff. Clean room and hotel.. Nice place for relaxing. Maybe can change breakfast menu. Its same last 4 years
Stayed 3 nights in Sep 2017
Thank you so much for your kind words. We look forward to having you again!

8/10 Good

Retired, Manila

Liked: Cleanliness, staff & service, property conditions & facilities
Angeles For Three Days
Hotels staff very courtesy, arrived early for parking, room with kitchenette was comfortable small refrigerator and microwave, only negative ants in the bed both night the staff brought can of bug spray room 219, location is good, price was great, didn't try the breakfast, but the order menu they advertise for food was awesome, would definitely stay again just another room. If you are a light sleeper the trike may wake you up throughout the night.
Stayed 2 nights in Jul 2017
Response from yab on 20 Aug 2017
Thank you so much! We hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable
I did not stay in the hotel myself. I booked it for someone else.. He was pleased with it. He said the room was big enough for a small family, it was clean and the check in was hassle free. I also called the night before and had a pleasant experience conversing with the lady at the front desk.
Stayed 1 night in Jun 2017
Thank you so much! We hope to see you again!

4/10 Poor

JoeySauce, NY, NY

Liked: Staff & service
Disliked: Property conditions & facilities
Renovation
Overall stay was excellent but bathroom and kitchen sink needs a total renovation. Lotsa molds building in the bathroom, stains on kitchen countertop, fridge is working but inside the fridge is a lot of rust. Thats the superior room. Please who ever the owner is pls consider the complaint. I mean you could totally see this. Ive been in different rooms from standard to superior rooms all of them have the same problem. Ive been offered different hotel rooms for less price but chose to stay at Rumi and thats because of the staff, u should give them a raise btw, their excellent.

8/10 Good

Verified traveller

Liked: Staff & service
Friendly staff quiet location
Great budget accomodation close to Clark airport and Walking Street. New rooms a modern and very clean. Older rooms are dated and need renovating. Staff are super friendly and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good! I had no complaints. Great staff.

8/10 Good

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean, killer shower.
Booked 2 nights and stayed 3. The shower was excellent, powerful and very hot. Room was very good. I used the free shuttle several times, even got free ride to my next hotel. Cooked in room and made coffee. The free breakfast is only an egg and toast with coffee.

10/10 Excellent

Alyza, Dgte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied.❤️
We stayed in Rumi for 3 nights. I must say, it is one excellent hotel. We stayed in the standard room, which was the cheapest but i did not feel it is. Our room had a queen size bed, very very cold aircon, clean bathroom, free towels and toiletries and also had coffee tables and 2 chairs. Just wow! It was great for that price. Plus, the free american breakfast every morning was very delicious. The room and bathroom are so spacious. The environment was very safe and quiet. What i liked about the hotel is that they don't charge corkage for outside food and also massage. Delivery is also available in the area. I like it because it is very near to the Clark gate and other places. I will surely recommend this hotel, even the cheapest room they have and it wont disappoint you at that price. But maybe next time i will get the standard deluxe room when i bring my son to Clark next trip.❤️❤️❤️

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Great staff
Two week stay -- home away from home. Great staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with free cable and internet etc!
This place is great - stayed there many times! This time they upgraded to Cignal satellite for the tv and the internet was fast and always working. Toast and eggs with coffee is a great free breakfast each day! The staff is great - rooms are great - you won't find a better deal in any city!

10/10 Excellent

Kristopher, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and confortable.
The place was great and the locations was in the perfect spot. The staff was very friendly and helpful and always took care of my needs and always kept the room clean when I asked.. great air conditioning and great selection of channels and movies on tv. The shower had good water preasure and it was hot or cold, which ever you prefer. Will be staying at the rumi again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very confy. clean, very cool.

4/10 Poor

daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Only stay in the new section. breakfast was poor
Very disappointing room; there was a new section across from us that was much better. Our room was old and dated, sink wouldn't drain, bathroom became flooded after each shower. Saw a cat on the range licking the pan. Good hot water and air conditioning.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible, cheap and worthit, comfortable, clean
Everything was ok except for the wifi connection in our room

8/10 Good

martin, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy and clean
I'll be back.

6/10 Okay

Peter, England

Liked: Staff & service
Apartment in quiet part of town
My main concern with the Rumi Apartelle is the location. It is down a dark street which at night would not be recommended for walking to and from. There are similarly priced hotels nearby which are in much more secure locations. Otherwise the room is fine and the staff are very friendly and accommodating. There is a free car service to the SM Mall or Walking Street which is very handy, although it's just the one car so is not always available.

10/10 Excellent

Angie, Angeles, Pampanga

Liked: Cleanliness
Disliked: Property conditions & facilities
just OK.

8/10 Good

bbpal, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff that make the hotel come to life
Very friendly staff if you take time to talk to them and relaxed environment, not far from where everything is happening.

8/10 Good

Sinnathevan, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and good staff
I stay more than 6 times. Very good friendly and nice staff.Reasonable price room. Fast check in and out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Bang For Your Buck
Customer service is very good. Great workers and friendly. Excellent for the price.Trustworthy ppl who work there. Discrete as possible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
All good. Place is "nice and easy"

8/10 Good

C. Richard, Bodyguard Inc. of Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value-check in-breakfast!
Flew in late, checked in 1:30 AM, met the sweetest & best clerk, she made the whole stay better. Room was average/fine, decent cable, sweet AC, LOVED having a balcony with tables/chairs. Cooked to order breakfast-amazing Tocino, best in 4-years! Its a street behind/away from club district; so convenient yet quiet. Beware getting a top (4th floor) room. My career keeps me in shape; but that climb (hotel built with no elevator) could be hard for some. All adds up to-I'd go back!

10/10 Excellent

Gene, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in a quiet setting.
Not my first time here. Somehow they remembered my name, and what room I had been in 1 year ago. All employees willing to do anything to make your stay pleasant.

10/10 Excellent

norna, mckenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and peaceful
Very friendly and welcoming environment , excellent and very polite staff , very helpful , great service ,would highly recommend to friends or other people looking for accommodation in Angeles

10/10 Excellent

Shelby, Houston Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real bargain for the budget traveler.
The room was perfect. Very clean. Comfortable, good AC, and very low price. Front desk staff are very courteous. Maintenance staff are way too nosey and sometimes inappropriate.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Did not stay. Refund not available. I made 3 reservations but due to unforseen circumstances I did not able to accomodate. Requested a refund but declined. I wasted a total of almost $100.

8/10 Good

Manny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't able to stay and was't able to refund
But I always stay in this hotel and will keep staying.

8/10 Good

Ray, san antonio texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rumi stay
overall it was good for the 4days, very quiet and peaceful

10/10 Excellent

Richard, Hervey Bay, QLD, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay @ Rumi, I'll be back.
I usually stay around the action close to Walking Street but this time decided to stay away from the hustle and bustle and try Rumi Apartelle Hotel and to say the least i wasn't dissappointed. The hotel staff were like a family to me and were very helpful and welcoming always with a smile and a can do attitude.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Accessible and affordable
Accessible, safe and quite. Has pick up service, excellent wifi, and very friendly accomodating staff. Would probably stay here again if I get a chance to come back
parking area