Outdoor pool, pool umbrellas, pool loungers
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Reviews of Orchid Inn Resort

3 out of 5
Orchid Inn Resort
109 Raymond St., Balibago, Angeles City, Pampanga

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 338 reviews" "
Rating 8 - Good. 123 out of 338 reviews" "
Rating 6 - Okay. 76 out of 338 reviews" "
Rating 4 - Poor. 31 out of 338 reviews" "
Rating 2 - Terrible. 17 out of 338 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Cleoanyelis

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old , stinky place 😏
Stayed 6 nights in Apr 2024

10/10 Excellent

Roger

Stayed 1 night in Mar 2024

10/10 Excellent

justin

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bed were comfortable and good sized. Condition overall was worn but acceptable. Liked the location and layout of the property. Staff was wonderful! I extended my stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Only hassle I had with the place was the shower, please update to a modern easy to use normal type fittings
Stayed 5 nights in Jan 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities
Good hotel near Walking Street.

6/10 Okay

Edward

Liked: Cleanliness
Very friendly staff.
Stayed 2 nights in Jan 2024

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price very good over all
Stayed 2 nights in Jan 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huggy Bear always likes the Orchid Inn Resort for its affordability, friendly staff, convenient location, and excellent pool/garden.
Stayed 2 nights in Jan 2024

8/10 Good

Thomas

Liked: Staff & service
Orchid Inn Resort is a good place to stay. The staff is friendly, rooms are affordable, and the pool/garden is comfortable. The location is also quite convenient.
Stayed 11 nights in Dec 2023

4/10 Poor

terry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Steep stairs to get to room, cockroaches in bathroom,very little water for shower,falty light switches
Stayed 4 nights in Jan 2024
Response from Kat :) on 17 Jan 2024
Dear Sir Terry,Mabuhay!Thank you for the review. we're very sorry for the stairs sir Terry due to we don't have an elevator.. but we have a ground floor rooms. we can put you in the ground floor in that case you will requested it sir terry. about the cockroaches in the bathroom we're very sorry for that one sir, we'll address this to the chambermaid who assigned in your room. we'll try our best sir terry to give you a nice accommodation.Hope to hear from you again sir Terry.Kind Regards,Kat :)

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and rooms were good quality and well cleaned
Stayed 4 nights in Dec 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service
Room was clean and the service was awesome with the from desk. They were very helpful and friendly. The only thing I didn’t like was the bed. It would it ve better if was a soft and more ergonomic. Overall was a good stay in walking distance of everything.
Stayed 2 nights in Oct 2023

10/10 Excellent

Benedicta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to restaurants, bars and nightclubs
Stayed 2 nights in Dec 2023

10/10 Excellent

barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Top please top people vary welcoming
Stayed 14 nights in Nov 2023

8/10 Good

Maurice

Liked: Cleanliness
Ok
Stayed 14 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Really great place
Stayed 1 night in Nov 2023

8/10 Good

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kinda outdated, Very Good price, get what you pay for
Stayed 2 nights in Oct 2023

8/10 Good

Harish

Stayed 4 nights in Oct 2023

6/10 Okay

David Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was well situated.but was in a very poor state of repair.the staff were all very friendly.and always willing to help.well over priced f
Stayed 19 nights in Sep 2023

8/10 Good

Kenneth W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Kenneth W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Kenneth W

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Kenneth W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Oricel

Stayed 2 nights in Sep 2023

10/10 Excellent

Kenneth W

Stayed 1 night in Sep 2023
Response from Josie on 7 Sept 2023
Thank you Sir Kenneth for the good rating.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

2/10 Terrible

Monina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is disgusting, very old and dirty need a major renovation, my reservations was for 5 days I checked out the next day and move to another hotel, they’re operating a hotel which is below standard I am very disappointed.
Stayed 5 nights in May 2023
Response from Kat :) on 3 Jun 2023
Thank you for your reviews Ma'am Monina, we'll fixing now the problem in standard room #03 that you stayed at, we're very sorry that we disappoint you. we'll try our best to give our guest the satisfactory stay that they deserve.once again we're so sorry for what happened ma'am.

6/10 Okay

George

Liked: Cleanliness, staff & service
Needs lots of room upgrades top location.
Stayed 10 nights in Apr 2023
Response from Kat :) on 31 May 2023
Dear Sir George,Mabuhay!Thank you for your Feedback sir George,We'll try our best to satisfy your stay here in our hotel.Hope to hear from you again,

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Stayed 2 nights in Apr 2023
Response from Kat :) on 31 May 2023
Dear Sir Johann,Mabuhay!Thank you for your positive feedback Sir Johann,Take care Always!Hope to hear from you again :)

6/10 Okay

Christopher

Liked: Staff & service, amenities
The pool was very very nice and a very nice location
Stayed 27 nights in Mar 2023
Response from Kat :) on 31 May 2023
Dear Sir Chris,Mabuhay!Thank you for your Positive Feedback sir Christopher :)See you again Next time.Have a nice day!

2/10 Terrible

Thomas

Stayed 5 nights in Mar 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are truly amazing!
Stayed 5 nights in Mar 2023

4/10 Poor

Menh

Stayed 2 nights in Mar 2023

10/10 Excellent

Jacoby

Stayed 2 nights in Mar 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Orchid Inn Resort is a good place to stay; the staff is friendly, the owner amiable, and the room prices reasonable. The king-size room I had was more than ample with everything one could need. The pool is clean and not overly crowded, and there is live music regularly on weekends. The nightimte lights are also a lovely addition to the comfortable garden.

6/10 Okay

Excel

Stayed 5 nights in Jan 2023

8/10 Good

Kenneth W

Stayed 1 night in Feb 2023

8/10 Good

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Overall the hotel was good. Only downside was when I went to the room, there was a cockroach on the wall and another in the bathroom. The staff was informed and they had it removed. The shower area was a little small for a guy my size, and hot water was inconsistent. However the room and the bed was comfy.
Stayed 4 nights in Feb 2023

8/10 Good

Kenneth W

Stayed 1 night in Feb 2023

10/10 Excellent

Kenneth W

Stayed 1 night in Feb 2023

8/10 Good

Kenneth W

Stayed 2 nights in Feb 2023

10/10 Excellent

Jacoby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

warren

Stayed 9 nights in Jan 2023

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 23 nights in Dec 2022

10/10 Excellent

Jacoby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem steps from Walking Street
Great service , great staff great deal great price, safe
Stayed 2 nights in Dec 2022

10/10 Excellent

desmond

Liked: Staff & service, amenities, property conditions & facilities
Good people
Stayed 4 nights in Dec 2022

6/10 Okay

Randy

Disliked: Staff & service, amenities, property conditions & facilities
The food service and especially the laundry service needs improvement. The staff at times seemed indifferent to my needs.
Stayed 2 nights in Nov 2022
Response from Kat :) on 30 Nov 2022
Hello sir Randy,Thank you for staying with us and for the comments you mention regarding food service and laundry.We'll try our best to improve more on this area of our service. Hoping to see you again next time :)Have a great day!

10/10 Excellent

Kenneth W

Stayed 1 night in Sep 2022

8/10 Good

Kanwar Deep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely feeling of a resort in the heart of the city. Always brings me back here. Staff is very friendly and ever so helpful. Nice airconditioned rooms. Wifi. Poolside seating and bar.
Stayed 2 nights in Sep 2022
Response from Kat :) on 30 Nov 2022
Thank you for the good reviews sir Kanwar :) See you again next time!