Sonesta Hotel Andes hotels

"Service was great, staff was very helpful, location was convenient for walking to local areas, as well as easy pickup and drop off for Ubers and Tours. Nice selection of food from small breakfast items, to breakfast on the roof with a memorable view, and two restaurants with bars, on the ground level. Lastly, if you’re looking for a large room, make sure to book one with a balcony or double balcony. The rooms are small but we were there to sightsee and were out all day so it was fine for our agenda. I highly recommend this property. "

"Rooms were clean"

"Just a 1-night stay, so not a lot of time to interact with staff"

"TV didn’t have internet connection so you weren’t able to watch anything fom Netflix to regular tv channels. "

"i completed my reservation online with Expedia. Then it took almost 20 minutes to get my reservation complete at the hotel, as if i had done nothing on Expedia. and they also tried to get me to pay again. the hotel is need of a remodel. if feels 30 years old and not in a good way. you have to carry your luggage down a flight of stairs to go to the elevator. the room was clean. and the bed was comfortable. the staff was friendly but not very competent. there are 2 or 3 hotels that share the same lobby areas with a rope dividing them. a little strange"

"Staff was attentive, rooms were clean. Hot tub working well. It is right across the night life in Poblado so be aware of the music at night but otherwise it was a good hotel I would recommend to others! "

"Location very good"

"Did not use the spa or pool"

"Room was clean, shower was great. Breakfast had good options. Staff was super friendly and professional. Location is close to the airport, so comfortable to get into and from the airport."