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Reviews of Studio 6 Anaheim Hills, CA

2.5 out of 5
Studio 6 Anaheim Hills, CA
5710 East La Palma Avenue, Anaheim, CA

Reviews

6.0
Rating 10 - Excellent. 43 out of 138 reviews" "
Rating 8 - Good. 19 out of 138 reviews" "
Rating 6 - Okay. 15 out of 138 reviews" "
Rating 4 - Poor. 17 out of 138 reviews" "
Rating 2 - Terrible. 44 out of 138 reviews" "

5.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Garth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Run down, poor quality hotel. Worst experience in 4 years and I use hotels 340 days a year.
Stayed 1 night in Apr 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was broken, dirty. Worst experience ever.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
It was fine
Stayed 1 night in Mar 2024

10/10 Excellent

Adina

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Jordynne

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great expierence,No hassle they take care ofl you ,friendly staff
Stayed 2 nights in Dec 2023

2/10 Terrible

janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not book here! This place is creepy and very unsafe. I booked a stay here with 2 of my friends for a Disney trip and we were miserable . The staff was okay, it was 2 men and they had me wait for a while to check in and they were just talking until they finally assisted me. The location is 20 min from disney which was the only positive thing from this experience. The room was absolutely nasty. We had cold water in the shower and the microwave was broken. There was a hole in the bathroom and just has toilet paper to try to cover it. There was hair on the sheets. I will never come here again and we paid $150 a night. Total rip off

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was no tissues in the tissue holder. I needed fresh towels and had to hunt them down. No daily or any housekeeping and we were there 1 1/2 weeks. Needed extra trash bags had to find them. When I did find fresh towels I had to trade them for the 2 used ones. Anytime I called for help I needed to go to the desk to get something. Water was shut off for hours and I had to call and find out why and for how long. We had a tub, but there was no plug so we couldn’t use it. Somehow the shower kept leaking water every time into the bathroom no matter how careful we were. Maybe because the shower head was pointed toward the back wall and couldn’t be adjusted. The bed was comfy enough. The microwave was broken. There was a bedside lamp with nowhere to plug it in—it was just sitting there. We had to ask for trash bags and take out our own trash because no one was coming regularly or at all to check on our room. After I added more days and rechecked in at the front desk a woman was knocking on the door and calling us wondering why we hadn’t checked out. I was at work— my boyfriend called to tell me. I asked for an extended day rate and it wasn’t helpful. My best bet was continuing to use Hotels.com.
Stayed 7 nights in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Juan

Stayed 1 night in Oct 2023

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
CATFISH HOTEL
The photos are a lie. They catfish you into paying $160 with no refunds when in reality the real price should be $50-$80 a night. There were holes in the curtains where people could look through. Questionable people around and NOT SAFE for women traveling alone. thank god i had my husband. the worst hotel i’ve ever stayed at. please do NOT waste your money.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Ed

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Cristina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
RUN!
The hotel was unsafe, homeless people roaming around, hotel room was gross and old and dirty! The front desk person, Michael was very professional and helpful to get our refund back.
Stayed 3 nights in Oct 2023
Response from Nancy Y. on 17 Oct 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

Justin

Liked: Staff & service, property conditions & facilities
The bed was not comfortable at all and the other studio 6s I’ve stayed at had a full refrigerator and half a kitchen this one had a microwave baby refrigerator no coffee no coffee pots
Stayed 1 night in Oct 2023

2/10 Terrible

Joe Louis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Deceived by pictures in the computer
electrical outlets in the bathroom were not working floor carpets were in terrible condition beds were horrible . I will never stay at this motel again .
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 6 Oct 2023
Hi Joe Louis,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Jennifer J

Disliked: Property conditions & facilities, room comfort
Dump but cheap
This hotel is a dump. The room was overly sprayed with something to hide the smell of what I am not sure. Decent bed. Carpet very old. Pool looked decent. Run down in general. I was going for cheap and that's what I got. There were families here, it didn't feel unsafe.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Jennifer J,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Vivianna

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is such a catfish. I should’ve read the reviews before booking but I was tired and just booked the first room I could find so I blame myself. Right when my boyfriend and I walked into the room we were greeted by ROACHES!! The room was so dirty and disgusting we left 2 mins after being there. We asked for a refund and the owner wouldn’t give us one without pictures and proof of roaches smh!! There was a dirty bra and socks laying on the ground outside our room so we should’ve known… DO NOT BOOK HERE unless you a 304 and need some quick cash
Stayed 1 night in Aug 2023

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Maribel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Enolixis

Disliked: Cleanliness, staff & service, property conditions & facilities
It is a motel 6 with a different name! My room was infested with cockroaches. Would definitely not recommend a stay here, it looks good on the outside but terrible on the inside.
Stayed 2 nights in Jul 2023

2/10 Terrible

Salvador

Disliked: Cleanliness, staff & service, property conditions & facilities
Dangerous unfit for staying
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unfriendly and unapproachable. The stank strongly of bleach and body odor. It did not appear to be clean. The overall look was dirty and unappealing. I felt like i needed to shower just from looking at the room.
Stayed 5 nights in Mar 2023
Response from Nancy Y. on 11 Apr 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

Levi

Business traveller
Liked: Room comfort
Should renovate
It looks like motel 6 just bought the place recently and still needs to remodel, room nice and spacious but everything was old and dingy looking and it didn't feel very clean. Hallways were also very not clean looking but overall was a decent stay for what it was
Stayed 1 night in Mar 2023

2/10 Terrible

Norene

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We left after one night. It was SOOO BAD! Dirty sheets, stained mattresses, ripped and holed blankets. The heater had mold growing and the microwave was dirty. We were told by the restaurant next door that it was an unsafe, drug-filled place. We could not leave fast enough!!
Stayed 8 nights in Feb 2023
Response from Brand Experience Team on 13 Mar 2023
Hi Norene,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

4/10 Poor

Maria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was very dirty and ..carpet was dirty there was dog/cat food on the carpet and a lot of dirt and dust.
Stayed 1 night in Dec 2022

2/10 Terrible

Carla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty. It felt dirty and unsanitary.
Stayed 1 night in Oct 2022

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Studio 6 is a Motel 6. Property was run down. Room was filthy. The pool looked nice and the staff was nice. Other than that this was not a very nice property. Nonsmoking room had cigarette burns on the sheets and the toilet seat. Trash on the floor in the room and the bathroom. Stains on the carpet and the furniture.
Stayed 2 nights in Oct 2022
Response from Junie on 7 Dec 2022
Hi David,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Junie.#Team6

2/10 Terrible

sotirios, Villa Park

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Julio

Stayed 1 night in Oct 2022

4/10 Poor

Michael

Stayed 1 night in Oct 2022

2/10 Terrible

Anabell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve ever been at
We had to change rooms twice! I was not going to let my family stay in a room that had garbage on the floors, drawers stayed open, looked like blood on the bedding, dirty hand prints on the bed, smelled like garbage, and literally looked like a crack house hotel. The last room was in the front of the hotel which still was awful but at least I felt a crackhead would not break in. I can go on and on! Don’t go there!! Worse $100.00 I’ve ever spend in my life! They denied me a refund even though after 2 hours there I couldn’t stay there any longer.
Stayed 1 night in Sep 2022

10/10 Excellent

Cherelle

Stayed 1 night in Sep 2022

10/10 Excellent

Ricardo

Liked: Property conditions & facilities, room comfort
Had a great stay at this property
Stayed 1 night in Sep 2022

4/10 Poor

Jorge

Travelled with group
Disliked: Amenities, property conditions & facilities
Terrible
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 29 Aug 2022
Hi Jorge,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Brett

Business traveller
Disliked: Amenities, property conditions & facilities
Couldn't pay me to stay there again. The Non-smoking room smelt like smoke and the cigarette burns on the toilet seat confirmed. There was mold on the curtain. The desk chair arm was broken, the arm chair seat was ripped, and the head of the shower was just laying on the floor. Assuming the holder was broken. No soap was in the room either. Unacceptable on all standards.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 29 Aug 2022
Hi Brett,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

miguel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned thoroughly the sheets were stained the desk/table had not been wiped down it was dirty from previous guest there was no shampoo or conditioner or lotion like other hotels and no blow dryer in the room and we no sooner booked our room and they were calling us bugging about reselling our room to someone else because they were busy we the room do to going to a concert in the area and knew the concert would end to late to drive home we could not enjoy our concert because they called many times asking if we planned on coming so we did not get to stay for the last hour of our concert because we feared the would sell our room to someone else if we did not get back to them by 10pm or so. The rooms could definitely use some new carpet better screens on the exterior of the windows the room did not even smell fresh like most motels I have stayed.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 29 Aug 2022
Hi Miguel,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty and Rundown
The pictures posted of this motel are very deceiving. This motel is completely rundown and has zero amenities. The sheets smelled like cat pee, it wasn’t very clean and there were knats all over the room. This place was disgusting. We had paid for a two day stay. After the first day we checked out and the manager told my husband he would refund our money for the second night based on our dissatisfaction. That never occurred but we didn’t care. We ate the loss and checked into a better hotel. We do NOT recommend this motel.
Stayed 2 nights in Jun 2022
Response from Brand Experience Team on 19 Jul 2022
Hi Karen, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 Good

Dahlia

Travelled with family
Liked: Staff & service
Disliked: Amenities
Surrounding areas good. Unhappy with limited towels, pillows and no coffee pot in room
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 19 Jul 2022
Hi Dahlia, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

4/10 Poor

william

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was filthy room was filthy had to clean it before we allowed our dog dogs to enter
Stayed 2 nights in Jun 2022
Response from Brand Experience Team on 19 Jul 2022
Hi William, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022
Response from Brand Experience Team on 19 Jul 2022
Hi Jennifer, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shut it Down!
It was a rat’s nest. Carpet in the hallway outdoors is stained, everything needs an upgrade. The hotel facilitates a lot of crisis housing, but there’s a lot of drug use, partying,and prostitution going on. It should be shut down. Your ads are very misleading. No coffee pot in the rooms , there was a hair in the tub and on the floor. It hadn’t been vacuumed . There was only bar soap in the bathroom, no shampoo. I paid an extra person charge , but the towel supply was scant and was not replenished. When I asked the maid in the hallway for some off the cart ,she questioned the validity of my request. She gave me some, but it emphasized the type of people that frequent there cannot be trusted. It was very difficult to sleep because of the noise. People we’re running through the halls ,banging on doors , kids crying , and loud music playing. I turned the bathroom fan on for white noise to drown it out, but had to switch it off because it was drawing cigarette smoke from the next room. People were using the stairs to sit on. I had to slip passed them to get to my car. It was a very unpleasant and disturbing experience.
Stayed 3 nights in May 2022
Response from Brand Experience Team on 19 Jul 2022
Hi Deborah,, We would like to apologize for the inconvenience you incurred while our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

10/10 Excellent

austin

Stayed 1 night in May 2022
Response from Brand Experience Team on 25 May 2022
Dear Austin, Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2022
Response from Brand Experience Team on 25 May 2022
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.

4/10 Poor

Leslie

Disliked: Cleanliness, amenities, property conditions & facilities
We ended up having to find a quick place to stay after our initial hotel to stay at did not work out. This place is unsafe, there was constant traffic of illegal activies such as multiple women going in rooms and men going in and out. There was a room where all night there was people going in and out from 10 pm to 4 am. Constant traffic, and loud arguments between people. I would not stay here with children at all.
Stayed 5 nights in Apr 2022
Response from Brand Experience Team on 25 May 2022
Dear Leslie, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

10/10 Excellent

Jesus

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Nancy Y. on 28 Apr 2022
Thank you for the perfect rating!! Nancy Y. #Team6

2/10 Terrible

Magdelena

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was 2 strands of hair on the sheets. Someone down the hall kept slamming their door every several minutes from 11pm to maybe 2am. People walking down the hall at night being very loud. I would not recommend.
Stayed 1 night in Mar 2022
Response from Nancy Y. on 28 Apr 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y. #Team6

10/10 Excellent

Miguel

Stayed 1 night in Mar 2022
Response from Brand Experience Team on 22 Mar 2022
Hi Miguel, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

2/10 Terrible

Rebecca, Bullhead City

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The beds were comfortable. Pillows were small, sheets were clean, no housekeeper ever came to bring fresh towels for 3 days. There was no trash can on the room. The neighbors were loud and their dogs were barking. Very bad nights of not sleeping. On the last morning, the tub wouldn’t drain. A couple was fighting and throwing stuff out on the property. Overall; terrible place to stay.
Stayed 3 nights in Mar 2022
Response from Brand Experience Team on 22 Mar 2022
Hi Rebecca, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Kaur J. #Team6

2/10 Terrible

Franco

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room is disgusting the toilet doesn't flush the floor so dirty never stay on this place is very unsafe.
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 22 Mar 2022
Hi Franco, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6