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Reviews of Motel Moonlight

2 out of 5
Motel Moonlight
735 South Beach Boulevard, Anaheim, CA

Reviews

6.8
Rating 10 - Excellent. 62 out of 303 reviews" "
Rating 8 - Good. 101 out of 303 reviews" "
Rating 6 - Okay. 66 out of 303 reviews" "
Rating 4 - Poor. 29 out of 303 reviews" "
Rating 2 - Terrible. 45 out of 303 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

jose Luis

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Just not what I was expecting for the price
Stayed 2 nights in Oct 2022

2/10 Terrible

Ruben

Disliked: Staff & service
Not good I all nasty room
Stayed 2 nights in Jul 2022

8/10 Good

Dean

Stayed 1 night in Mar 2022

6/10 Okay

Earl glen

Disliked: Cleanliness, room comfort
Junk kine
Stayed 2 nights in Mar 2022

2/10 Terrible

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was the dirtiest place I’ve ever seen. Holes in the walls & doors. Carpet so dirty you couldn’t walk barefoot. Bed comforter smelled so bad with cigarette burns throughout. The smell was awful. The lady running the front desk window was also helping clean the rooms. I didn’t get much sleep, couldn’t wait to get home to shower & wash my things.
Stayed 1 night in Mar 2022

8/10 Good

John

Business traveller
Liked: Amenities
Motel Moonlight was one of the best but was better than most motels I’ve stayed n the Anaheim area. By the time I got there I had to check-in at the outside service window which made me feel uneasy because it was in the same area as the Beachside Inn. Fortunately, I was given a discount on my room thanks to AAA (I assume) and my room was conveniently located right next to my parking spot on the first floor. The room was well kept but they could have done a tad better. The lower parts of the walls near the floor looked dirty, there was a wire sticking out of the ceiling, and there were some splotches on some of my pillows. (I only slept on the clean ones. However, I was pleased with the Hi Def TV and some of the amenities offered like a hair dryer and fridge with working freezer. The bathroom was clean but there was a creaking sound when I used the faucet. The towels were well stocked but there were no hand towels or wash cloths. So while it was better than Beachside, it’s not there with Motel 6.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service given to me. My tv didn’t work and the lady went and fixed it right away
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

2/10 Terrible

Francisca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch your Credit Card people Scam!!!
Would not recommend this place double charged me for a single night and when I brought it to their attention they denied it fully and basically said they don’t see it on there record so there’s nothing they can do that is Hotels.com fault currently filing a fraudulent dispute against them through my credit card company
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. Very qiuet an clean . Thank you
Stayed 6 nights in Jun 2020
Response from Manager on 27 Jun 2020
I am glad you enjoyed you stay at our Motel. Looking forward seeing you again in future. Thank you!

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

paul, california

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
i was unhappy with the condition of the carpet in the rooms. our feet were black from walking barefoot in the rooms.
Stayed 1 night in Jan 2020

8/10 Good

SteveKlenk, Pomona,California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Motel & staff was great, but the parking was a big problem, not enough parking spots
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The staff was friendly and helpful. They also solved an issue with the shower the same day it was brought to their attention. This is a no frills type of place, some of the provided amenities were in need of replacement, due to disrepair. Parking is a bit limited.
Stayed 4 nights in Jan 2020
Response from The Management on 29 Jan 2020
Thank You for your feedback.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
clean, nice big rooms, friendly, affordable, fridge, microwave, iron - all good :-)
Stayed 4 nights in Jan 2020
Response from Nikki on 20 Jan 2020
We appreciate your valuable time, Thank You very much. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Nikki on 20 Jan 2020
Thank You very much. Hope to see you back

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No tv
Good hotel no tv. That was a bummer
Stayed 1 night in Jan 2020
Response from The Management on 20 Jan 2020
We appreciate your feedback. Thank You,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from The Management on 8 Jan 2020
Thank You

10/10 Excellent

V, Anaheim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was actually clean and I was able to take a shower in a clean tub. The shower head could of been a little bit better other than that I would highly recommend
Stayed 1 night in Dec 2019
Response from The Management on 29 Dec 2019
Thank YOU

2/10 Terrible

Shirley

Disliked: Room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good Stay
Good place to stay for the price. One of the beds was a bit uncomfortable but was able to sleep. Front desk person very friendly.
Stayed 1 night in Nov 2019
Response from Mgmt on 25 Nov 2019
We appreciate your business Thank you for taking time for the Review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give me light
Could use some table lights on both sides of the bed
Stayed 1 night in Nov 2019
Response from The Management on 15 Dec 2019
We appreciate your feedback. Thank you for your business

10/10 Excellent

Dave, California

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet close to knots berry farm friendly staff great for the price.
Stayed 1 night in Oct 2019
Response from NV on 28 Oct 2019
We appreciate Thank You so much We hope to see you again The management team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a bit better than expected. Will reserve there again.
Stayed 1 night in Oct 2019
Response from Management on 23 Oct 2019
Thank You We appreciate your business

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Jackson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Motel
No wifi no Ice. Insects in the room. Bed was uncomfortable.
Stayed 1 night in Oct 2019

4/10 Poor

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from HP on 30 Sept 2019
We appreciate your valuable time for the Review. Thank You The Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place to stay at and friendly staff small motel but very secure
Stayed 2 nights in Apr 2019
Response from Nikki on 12 Sept 2019
Thank you so much. We hope to see you back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and happy people felt at home very proffesinal
Stayed 1 night in Aug 2019
Response from Nikki on 16 Aug 2019
We appreciate your valuable time, we hope to see you back again. Thank You

8/10 Good

Adan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Harry on 30 Jul 2019
Thank you for your positive review

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019
Response from Nikki on 12 Sept 2019
Thank You so much. We hope to see you back

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
I CANCEL MY RESERVATION BY MY CELL PHONE, BUT THEY TOLD ME, THEY NEVER RECEIVED IT. AN TRY TO TAKE ANOTHER AMOUNT.
Stayed 1 night in Jul 2019
Response from C on 12 Sept 2019
We apologize for the inconvenience. Hotel did not charged your credit card Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very dirty. The pillow case was very dirty, it looks like they did not change the pillow cases. The blanket is very old, I even did not touch it. I wore the jacket and jeans when sleeping. Omg. It was very dirty and smelll very bad. Be careful with this place .
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a little tight some nights. If you are staying multiple nights they will ask wether you want maid everyday or not, can just call the desk when you do.
Stayed 5 nights in Jun 2019

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Well they have a Queen mattress with a full box spring bed so your hanging over the mattress all night. And the shower has no power to push out water needs to be replace.
Stayed 2 nights in Jun 2019

8/10 Good

VERONICA

Liked: Room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Dirty Floor
The room is very basic. Only problem I had, was that I walked around in the room barefoot. At bedtime my feet were black.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in and check-out was super fast and easy!
Stayed 1 night in Apr 2019

2/10 Terrible

Dion

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
I didn't like the fact that there wasn't enough light in the room and it smelled like something was old in the room.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
The office staff was RUDE RUDE RUDE.. threatened to kick me out because i complained that the room smelled like pesticides
Stayed 1 night in Mar 2019

8/10 Good

armi

Liked: Room comfort
Stayed 1 night in Mar 2019
Response from DENNY on 1 Apr 2019
thanks