Exterior

Reviews of The Forge Hotel, BW Signature Collection

2.5 out of 5
The Forge Hotel, BW Signature Collection
100 Union Avenue, Anaconda, MT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 362 out of 467 reviews" "
Rating 8 - Good. 68 out of 467 reviews" "
Rating 6 - Okay. 22 out of 467 reviews" "
Rating 4 - Poor. 8 out of 467 reviews" "
Rating 2 - Terrible. 7 out of 467 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in May 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Forge was very clean and a excellent hotel. What made it stand out though was the people they really served you, really took their job seriously from top to bottom. Tammi was great, but everyone followed her lead!
Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and exceptional staff
Stayed 1 night in May 2024
Response from Tammy on 17 May 2024
William,Thank you so much for the nice compliments. We do have an exceptional staff. On behalf of the entire team thank you for this kind comment. Tammy MattsonGeneral Manager

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tammy on 24 Apr 2024
Bridget,Thank you so much for staying at The Forge. Please let me know how we could have improved your stay. Tammy MattsonGeneral Manager

10/10 Excellent

Linda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit noisy with kids running in the halls
Stayed 3 nights in Mar 2024
Response from Tammy on 16 Apr 2024
Linda,Thank you for ranking the hotel a 5/5. However, I am sorry you had kids running up and down the hall during your stay. Have a wonderful spring and we hope to see you back at The Forge.Tammy MattsonGeneral Manager

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Its our 3rd time staying there. Great breakfast and super nice staff.
Stayed 1 night in Apr 2024
Response from Tammy on 14 Apr 2024
Terri,The best compliment is when guests come back and stay with us. Thank you so much for the nice compliments. Have a wonderful spring,Tammy MattsonGeneral Manager

10/10 Excellent

amara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tammy on 6 Apr 2024
Amara,Thank you so much for staying at The Forge and for taking the time to leave us a review. Have a wonderful week.Tammy MattsonGeneral Manager

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tammy on 6 Apr 2024
Madeleine,We are so happy you enjoyed your stay with us. Thank you for taking the time to leave us a review. Please let us know if you are back in the area. Tammy MattsonGeneral Manager

6/10 Okay

Tawnya, Salem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very noisy. Having tile floors in the rooms made it very noisy being on the first floor. The hot water kept running out so you have to really plan your showers. The restaurant was very good and most of the staff was welcoming and friendly.
Stayed 3 nights in Mar 2024
Response from Tammy on 28 Mar 2024
Tawyna,I am so happy you enjoyed your dinner at Barclay II. Thank you for letting us know that our staff was friendly and helpful. I apologize for the loudness of the hotel during a tournament in town. We did not realize one of our hot water heaters went down the morning you stayed. It was immediately fixed when a guest let us know at the front desk. Again, I so sorry for any inconveniences.Tammy MattsonGeneral Manager

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Newer, clean, friendly staff
Stayed 1 night in Mar 2024
Response from Tammy on 18 Mar 2024
Gerald,I can't believe The Forge will be 3 years old this July. Thank you for staying with us and for taking the time to leave us a review and some kind comments. Our staff loves to read how clean and friendly our staff are. Happy Spring,Tammy MattsonGeneral Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Nice beds!
Stayed 1 night in Mar 2024
Response from Tammy on 18 Mar 2024
Steven,Thank you so much for staying at The Forge and for taking the time to leave us a 5/5 rating. We hope you find yourself back at The Forge. Happy Spring,Tammy MattsonGeneral Manager

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Montana Friendliness was abundant. Barclays bar was our Irish cousins favorite gathering place.
Stayed 3 nights in Mar 2024
Response from Tammy on 18 Mar 2024
Mary,We are so happy you and your extended family enjoyed your stay. Please thank all of your family for being such good customers of Barclay II. Tammy MattsonGeneral Manager

10/10 Excellent

Nicolas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, clean rooms, awesome view of historic stack, conveniently close to town
Stayed 1 night in Mar 2024
Response from Tammy on 16 Mar 2024
Nicolas,Thank you so much for staying at The Forge. We are so happy you enjoyed your stay. We have an amazing staff, thanks for giving them a compliment. We hope to see you again. Tammy MattsonGeneral Manager

6/10 Okay

Melanie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked staying here for skiing Discovery. The only problem we had is the people above us were up ALL night both nights making noise. Opening and closing drawers, dragging furniture, stomping. I called the front desk but the noise never stopped. Outside that area of the hall wreaked with smoke and there was a do not disturb on the door so I assume there was a party.
Stayed 2 nights in Mar 2024
Response from Tammy on 14 Mar 2024
Melanie,I am so sorry you had a bad experience with the guests above you. Also, that it did not change when you talked to the front desk. We really try and keep the noise level down for all our guests; however, we are not always successful. If guests smoke in their rooms the fire alarms go off immediately, but some guests clothes smell of smoke. Please give me a call so we can talk about your experience. Call the hotel phone and ask for Tammy. Tammy MattsonGeneral Manager

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2024
Response from Tammy on 13 Mar 2024
Robert,Thank you for leaving us a rating. I am so happy you found the staff friendly. We are very lucky to have such a terrific staff. Thank you again for staying at The Forge. Please let me know how we could have improved your stay. Tammy MattsonGeneral Manager

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Tammy on 5 Mar 2024
Cheryl,Thank you for taking the time to leave us a 5/5 rating. Enjoy the rest of winter. Tammy MattsonGeneral Manager

10/10 Excellent

Douglas, Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities
I stay here frequently when skiing. It is a nice, newer hotel. I'm not a fan of laminate flooring in the rooms as it creates an echo chamber effect, which also allows you to clearly hear conversations in adjacent rooms. The lamp shades have clear glass covers so the lights are glaring. My most recent visit there was quite a bit of ice on the sidewalks and combined with gusty winds made walking a challenge. Still a better value than Fairmont, which is the only other larger hotel option in the area.
Stayed 1 night in Feb 2024
Response from Tammy on 5 Mar 2024
Douglas,Thank you so much for leaving us a review and giving us feedback. We tried to put down sand on the ice; however, the wind blew it immediately away. Thanks for always staying with us. Tammy MattsonGeneral Manager

10/10 Excellent

Kirk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job all. We had a dealership sales summit and the facilities we great. The attached restaurant was really good.
Stayed 2 nights in Feb 2024
Response from Tammy on 23 Feb 2024
Thank you, Kirk!We love having your group at both The Forge and Barclay II. Thanks for taking the time to leave us a review. Hope to see your group again soon.Tammy MattsonGeneral Manager

8/10 Good

Stephanie, Highland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tammy on 23 Feb 2024
Stephanie,Thank you for taking the time to leave us a review. Can you give me any feedback on how we could have improved your experience? Tammy MattsonGeneral Manager

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and nice hotel
Stayed 1 night in Feb 2024
Response from Tammy on 11 Feb 2024
James,Thank you so much for staying at The Forge and your comments about our staff. Everyone here works really hard to make sure guests have a great experience. Tammy MattsonGeneral Manager

8/10 Good

Jayme

Stayed 1 night in Feb 2024
Response from Tammy on 8 Feb 2024
Jayme,Thank you so much for staying at The Forge. Pleases let me know how we could have improved your stay. Tammy MattsonGeneral Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Tammy on 4 Feb 2024
Rebecca,Thank you so much for staying at The Forge. We are so happy you enjoyed your stay. Safe travels. Tammy MattsonGeneral Manager

10/10 Excellent

Sadie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious. Check in was a snap Kyle was so sweet at the front desk. Had a cute little cocoa bar in the breakfast area the kids got a hot chocolate treat after hitting the pool. Will for sure come back for another stay
Stayed 1 night in Jan 2024
Response from Tammy on 21 Jan 2024
Sadie,Thank you for letting us know you enjoyed the spacious rooms. Kyle is a sweetheart! Hot cocoa bar in the winter, lemonade stand in the summer. The highest compliment you can give us is letting us know you will be back. Thank you!Tammy MattsonGeneral Manager

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Tammy on 21 Jan 2024
Jody,Thank you so much for staying at The Forge. We are so happy you enjoyed your stay. Tammy MattsonGeneral Manager

10/10 Excellent

Shanti

Stayed 3 nights in Jan 2024
Response from Tammy on 12 Jan 2024
Shanti,Thank you so much for staying at The Forge. We also appreciate you taking the time to leave us a rating. Stay warm,Tammy MattsonGeneral Manager

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tammy on 12 Jan 2024
Tom,Thank you for staying at The Forge. If we could have improved your stay in anyway, please don't hesitate to let us know. Tammy MattsonGeneral Manager

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tammy on 9 Jan 2024
Matt,Thank you for staying at The Forge. Could you please contact me to give me some feedback on your stay. You scored our hotel a 3/5 and this does not live up to our standards. Tammy MattsonGeneral Manager

10/10 Excellent

Jo Ann

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and the staff is awesome. Rooms very ample and super clean. The only two things that I would recommend would be better lighting, the Edison lights are a bit harsh, softer lighting above bed at least. A rug on the floor would be nice for warmth and acoustics. Otherwise everything else was great.
Stayed 1 night in Jan 2024
Response from Tammy on 8 Jan 2024
JoAnn,Thank you for all the nice compliments and for giving us feedback on ways we can better our guest rooms. We are so happy you enjoyed your stay. Tammy MattsonGeneral Manager

10/10 Excellent

Jamie, Elko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest place to stay in Butte/Anaconda area.
Stayed 1 night in Dec 2023
Response from Tammy on 8 Jan 2024
Jamie,Thank you so much for the kind compliment. We love this hotel and we are working hard to keep it a wonderful place to stay. Happy New Year,Tammy MattsonGeneral Manager

10/10 Excellent

Ryan

Stayed 1 night in Dec 2023
Response from Tammy on 5 Jan 2024
Ryan,Thank you for staying at The Forge and for taking the time to leave us a 5 star rating. Tammy MattsonGeneral Manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tammy on 5 Jan 2024
Christine,Thank you for staying at The Forge during the holiday season. Have a wonderful new year. Tammy MattsonGeneral Manager

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Tammy on 5 Jan 2024
Kevin,We hope you had a wonderful holiday season. Thank you for staying at The Forge and for taking the time to leave us a 5 star review. Tammy MattsonGeneral Manager

6/10 Okay

Santana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee pots in the room do not work. We've stayed here several times and it is a constant in all rooms we've been in. The room refrigerators are loud. We had a room above us that was excessively loud and we had to call the front desk twice. I do not know if they were bouncing a ball or what but it was banging for over an hour.
Stayed 2 nights in Dec 2023
Response from Tammy on 5 Jan 2024
Sanatana,I am so sorry you did not enjoy your stay at The Forge on more than one occasion. Happy New Year,Tammy MattsonGeneral Manager

8/10 Good

Lisa

Stayed 1 night in Dec 2023
Response from Tammy on 5 Jan 2024
Lisa,Thank you for staying at The Forge. Please let us know how we could have improved your stay. Tammy MattsonGeneral Manager

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tammy on 5 Jan 2024
Cheri,Thank you for staying at The Forge and for taking the time to leave us a 10 star rating. Tammy MattsonGeneral Manager

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Manager checked in with us while eating breakfast which was much appreciated.
Stayed 1 night in Nov 2023
Response from Tammy on 5 Dec 2023
Larry,I am so happy you had a great stay. We have an amazing staff that loves the hotel and meeting new guests. One of my favorite spots is the breakfast area and talking with guests. Thank you for taking the time to let me know you appreciated the short encounter. I hope you have a wonderful holiday season.Tammy MattsonGeneral Manager

10/10 Excellent

Gregory, Jacksonville Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Tammy on 21 Nov 2023
Gregory,Thank you so much for staying at The Forge and for taking the time to leave a 5/5 review. We hope you are able to come back and stay at The Forge in the future. Happy Holidays to you and your family. Tammy MattsonGeneral Manager

10/10 Excellent

Emily

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Staff is kind and helpful. Hotel is clean and comfortable.
Stayed 2 nights in Nov 2023
Response from Tammy on 20 Nov 2023
Emily,Thank you so much for staying at The Forge and for leaving us a review. We hope you have a wonderful holiday season and find yourself back in Anaconda. Tammy MattsonGeneral Manager

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and really friendly reception
Stayed 1 night in Nov 2023
Response from Tammy on 20 Nov 2023
Abigail,We try and pride ourselves on being extremely clean and friendly. Thank you for leaving us a review telling us we were successful with your stay. Have a wonderful holiday season and thank you for staying at The Forge. Tammy MattsonGeneral Manager

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tammy on 16 Nov 2023
Daniel,Thank you for staying at The Forge. Please let me know if we could have improved your stay in anyway. Happy Holidays.Tammy MattsonGeneral Manager

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Nov 2023
Response from Tammy on 14 Nov 2023
Patrick,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Tammy MattsonGeneral Manager

10/10 Excellent

Hanna

Stayed 1 night in Nov 2023
Response from Tammy on 5 Jan 2024
Hanna,Thank you!Tammy MattsonGeneral Manager

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast The beds were comfortable Cleaning staff was professional
Stayed 1 night in Nov 2023
Response from Tammy on 12 Nov 2023
Brenda,Thank you so much for leaving The Forge a review and for letting us know that you had a good breakfast, the beds were comfy and the cleaning staff was professional. Happy holidays to you and your family.Tammy MattsonGeneral Manager

10/10 Excellent

Kyrie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Beds were comfortable and rooms were clean.
Stayed 1 night in Nov 2023
Response from Tammy on 9 Nov 2023
Kyrie,We have an incredibly friendly staff that all take pride in their work. Thank you for giving them a shout out. Have a wonderful holiday season.Tammy MattsonGeneral Manager

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three facility was very clean. The staff was very friendly and helpful. The hot breakfast was very good. It felt very safe and was very quiet. The next time i need to stay in Anaconda, it will be my first choice.
Stayed 3 nights in Oct 2023
Response from Tammy on 2 Nov 2023
Marie,Our mission at The Forge is to be the friendliest and cleanest hotel. Thank you for letting us know how we are doing in those areas. Our breakfast crew work extremely hard to give everyone a warm start to their day. Thank you for making the Forge your first choice.Tammy MattsonGeneral Manager

8/10 Good

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Tammy on 2 Nov 2023
Joel,Thank you so much for staying at The Forge. Have a wonderful holiday season.Tammy MattsonGeneral Manager

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ewer hotel, nice and quiet. Let us check-in early and assisted with the room.
Stayed 1 night in Oct 2023
Response from Tammy on 30 Oct 2023
Paul,Thank you for the review. We are so happy you enjoyed your stay and were able to check in early. Tammy MattsonGeneral Manager

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly.
Hotel stay was excellent. Excellent breakfast (with real coffee mugs, ceramic plates and silverware!!), Pool, hot tub. Very courteous and friendly staff. One niggle: bare floors vs. carpet in rooms. I know they are easier to clean. Just not cozy.
Stayed 1 night in Oct 2023
Response from Tammy on 29 Oct 2023
Ray,Thank you so much for leaving us a 10/10 rating. Everyone loves the real plates, and coffee mugs. We do have an extremely friendly staff. The housekeeping staff would laugh at the comment about the floors being easier to clean. Carpeting you just vacuum it fast. Hard surface floors you need to sweep, vacuum, and then mop and sometimes you need to do them over. The hard surfaces are much cleaner than carpets, but you are right not as cozy. Have a wonderful holiday season.Tammy MattsonGeneral Manager

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tammy on 28 Oct 2023
Danielle,It always warms our heart when we see a review of a 10/10, that is our wish for all our guests. Have a wonderful holiday season.Tammy MattsonGeneral Manager

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tammy on 28 Oct 2023
Holly,Thank you for staying at The Forge and for taking the time to leave a 5 star review. We hope you have a wonderful winter season.Tammy MattsonGeneral Manager