Meeting facility

Reviews of Park Inn By Radisson Amsterdam City West

4 out of 5
Park Inn By Radisson Amsterdam City West
La Guardiaweg 59, Amsterdam, NL

Reviews

8.4

Very good

Rating 10 - Excellent. 442 out of 1001 reviews" "
Rating 8 - Good. 356 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our room and enjoyed a simple breakfast here before checking out!!
Stayed 1 night in Apr 2024
Response from Roderick Smith on 30 Apr 2024
Dear Alison,I am thrilled to learn that your recent visit to Park Inn by Radisson Amsterdam City West was as pleasant as you had hoped and that you liked your comfortable room and our delicious breakfast buffet. That is, after all, the most important meal of the day. I trust you liked our convenient location, only a few minutes walk from Sloterdijk Station, from where you have easy access to Amsterdam Central Station and Schiphol Airport. Thank you for being our guest, and I hope to have the opportunity to welcome you again in the near future. Please feel free to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

6/10 Okay

ibel, buenos aires

Business traveller
Close to a train station that takes you tom amsterdam centraal in 10 min
Stayed 1 night in Apr 2024
Response from Roderick Smith on 22 Apr 2024
Dear Ibel,Thank you for sharing your review following your visit to Park Inn by Radisson Amsterdam City West on this platform. I am glad that, overall, you had a pleasant stay at our hotel and that you liked our location, next to Sloterdijk Station, which offers easy access to Amsterdam Central Station. We use our reviews as a learning tool, and therefore I would love to know what we can improve to make your next stay even better. It was an honour to be of service to you and I hope to have the opportunity to welcome you again. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Ophelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 3 nights in Apr 2024
Response from Roderick Smith on 16 Apr 2024
Dear Ophelia,I am delighted to see that our service made your stay at Park Inn by Radisson Amsterdam City West a comfortable one. We believe that our team is our biggest asset, and reading your remark makes this belief even stronger. Thank you for being our guest and, on behalf of our entire team, we look forward to welcoming you again in the near future. I would be grateful if you would recommend us to your friends and family, as we would love to meet them when their plans take them to our area. Warm regards, Roderick Smith, General Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please is clean and well maintained, staff are friendly and very efficient.
Stayed 4 nights in Apr 2024
Response from Roderick Smith on 12 Apr 2024
Dear David,How wonderful it is to see that your recent visit to Park Inn by Radisson Amsterdam City West was as pleasant as you had hoped. I am delighted that you found our team to be professional and friendly, and appreciated our cleaning protocol. I hope you had time to enjoy our delicious breakfast buffet, and I trust you liked our location next to Sloterdijk Station, a hub for public transport. Thank you for choosing our hotel, I realise you had many other options in our area, and I look forward to welcoming you again in the near future.  Warm regards, Roderick Smith, General Manager

10/10 Excellent

Mandeep S

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front staff. Professional and hardworking. The hotel was a pleasure to stay at. It’s just to far to commute every day to central. Nothing to do around the hotel area. Other than that it was a overall great stay.
Stayed 5 nights in Feb 2024
Response from Roderick Smith on 29 Feb 2024
Dear Mandeep,What a pleasure it is to see that you had a comfortable with us at Park Inn by Radisson Amsterdam City West. I am thrilled that our professional and welcoming front office team impressed you. However, I am sorry you were not informed about the direct train from Sloterdijk Station, which will take you to Amsterdam Central Station within 6 minutes. Thank you for your valuable feedback, and I hope it won't be long before we can welcome you again. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2024
Response from Roderick Smith on 21 Mar 2024
Dear Daniel,I am delighted to hear that your recent experience at Park Inn by Radisson Amsterdam City West was as comfortable as you had hoped, and that you have awarded it with this perfect 5-star rating. I trust you liked our location, next to Sloterdijk Station, which offers easy access to Amsterdam city centre. Thank you for choosing our hotel, I realise you had many other options in our area. We all look forward to welcoming you again soon, and please do not forget to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

6/10 Okay

JOE and Ruth, Queen Creek

Business traveller
Liked: Cleanliness
Average
Stayed 5 nights in Feb 2024
Response from Roderick Smith on 11 Feb 2024
Dear Joe and Ruth,Thank you for taking the time to rate your stay with us at the Park Inn by Radisson Amsterdam City West. It is great to learn that overall, you enjoyed your time with us, although we would always like to know what we did well and what we could have done better. I hope you enjoyed our varied breakfast buffet, and our convenient location, next to Sloterdijk Station. We look forward to welcoming you again and hope you tell your friends and family about us, as it would be a pleasure to welcome them too.    Warm regards, Roderick Smith, General Manager

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
The hotel is amazing and very close to the train starion
Stayed 3 nights in Jan 2024
Response from Roderick Smith on 31 Jan 2024
Dear Cesar,Thank you for sharing your review following your stay at Park Inn by Radisson Amsterdam City West on this platform. I am thrilled to see that you had an outstanding experience at your hotel, and I trust you appreciated all the facilities we offer, as well as the great service our team provided. Our location, next to Sloterdijk Station, is very convenient indeed. From here you can take a direct train to Amsterdam Central Station, Tram 19 to the museum district and the metro to the Amsterdam Arena area, home of the famous Ajax football team. It was a great pleasure to be of service to you, and we all hope to see you again soon. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Skylar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Roderick Smith on 22 Jan 2024
Dear Skylar,On behalf of the entire team, we are delighted that you enjoyed your stay with us at Park Inn by Radisson Amsterdam City West, and thank you for giving us this generous 5-star rating. It means that we are on the right track, and this is really motivating indeed. I hope that you will come back and visit us again soon, and trust that you will share your positive experience with your friends and family. Until next time.Warm regards, Roderick Smith, General Manager

6/10 Okay

James

Stayed 2 nights in Jan 2024
Response from Roderick Smith on 16 Jan 2024
Dear James,Thank you for rating your recent visit to Park Inn by Radisson Amsterdam City West. I am pleased that, overall, you had a comfortable stay with us. But I would love to receive further details about what we can do to improve your next stay. It was a pleasure to be of service to you, and I hope I get the opportunity to welcome you again soon.  Warm regards, Roderick Smith, General Manager

2/10 Terrible

Sanjogta

Stayed 1 night in Jan 2024
Response from Roderick Smith on 23 Jan 2024
Dear Sanjogta,Thank you for rating your visit to our hotel. I am sorry that we somehow failed to give you a positive experience. As the comfort of our guests is our number one priority, I would love to have a few details about where we went wrong. My apologies for any inconvenience caused, and I look forward to hearing from you  Warm regards, Roderick Smith, General Manager

8/10 Good

Dion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Roderick Smith on 13 Dec 2023
Dear Dion,Thank you for rating your visit to Park Inn by Radisson Amsterdam City West and sharing it on this platform. I am pleased to see that, overall, you had a comfortable stay at our hotel. I hope you had time to partake in our delicious breakfast buffet and that you liked our convenient location, next to Sloterdijk Station, from where a direct train to Amsterdam city centre leaves every few minutes. I hope to see you again soon, and please tell your friends and family about your experience in our hotel. Warm regards, Roderick Smith, General Manager

8/10 Good

Sree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast had good choices. Close to b the metro, overall a pleasant stay.
Stayed 1 night in Dec 2023
Response from Roderick Smith on 10 Dec 2023
Dear Sree,Thank you for your recent visit to Park Inn by Radisson Amsterdam City West. I am delighted that you had a pleasant stay at our hotel. It is great to know that you enjoyed our delicious and varied breakfast buffet and appreciated our convenient location, next to Sloterdijk Station, from where a direct train will take you to Amsterdam city centre within 6 minutes. It was a pleasure to welcome you as our guest, and I hope to see you again soon. Please tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

4/10 Poor

Lana

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Roderick Smith on 22 Nov 2023
Dear Lana,Thank you for rating your recent visit to our hotel. It is disappointing to see that your stay did not meet your standards. It would be a great learning opportunity if we could know more. Therefore, I would greatly appreciate it if you could contact us to discuss your experience in more detail. Warm regards, Roderick Smith, General Manager

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A lovely hotel in a great location. Same comments as before - breakfast is poor and lets the hotel down. Staff blunt and rude - especially the person welcoming people to the restaurant. Staff in restaurant arguing in front of guests. Cold food - even scrambled egg newly delivered was cold. This would be an outstanding hotel if breakfast was sorted out.
Stayed 3 nights in Nov 2023
Response from Roderick Smith on 15 Nov 2023
Dear Mark,Thank you for choosing to stay at Park Inn by Radisson Amsterdam City West. I am pleased you liked our location, next to Sloterdijk Station, and appreciated our funky design. However, I am disappointed to see your remark concerning our restaurant team. I will, of course, discuss this matter with them to ensure improvement. My apologies for any inconvenience you may have experienced, and I hope to get the opportunity to welcome you again when your travel plans take you to our area. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Jerome

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Excellent service Staff very friendly.
Stayed 2 nights in Nov 2023
Response from Roderick Smith on 20 Nov 2023
Dear Jerome,Thank you for sharing the fabulous review following your recent visit to Park Inn by Radisson Amsterdam City West on this platform. I am thrilled that you appreciated the excellent service our friendly team provided. It is encouraging to see them succeed in their efforts to ensure our guests have a comfortable stay. Furthermore, I am pleased you liked our convenient location, next to Station Sloterdijk which offers easy access to Amsterdam city centre. Thank you once again for sharing your feedback, and we all look forward to welcoming you again in the near future Warm regards, Roderick Smith, General Manager

8/10 Good

Michaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly was good but the alarm system from someone smoking in their room was so scary, it woke me up in the middle of the night and sounded like the purge lol
Stayed 2 nights in Nov 2023
Response from Roderick Smith on 5 Nov 2023
Dear Michaela,Let me start by thanking you for choosing the Park Inn by Radisson Amsterdam City West during your recent visit to Amsterdam. I am pleased to see that, overall, you had a pleasant experience at our hotel. I am sorry the fire alarm woke you up in the middle of the night. We take the safety of our guests very seriously and when we are not absolutely certain that we are dealing with a false alarm, we will evacuate the hotel. My apologies for the inconvenience this has caused you, and I trust you had a lovely time exploring our beautiful city nevertheless. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Vladimirs

Stayed 1 night in Oct 2023
Response from Roderick Smith on 5 Nov 2023
Dear Vladimirs,Thank you for choosing to stay at Park Inn by Radisson Amsterdam City West and for taking the time to rate your experience. I am delighted to see we were able to exceed all of your expectations. It was a pleasure to be of service to you, and I hope to get the opportunity to welcome you back soon. I would greatly appreciate it if you would tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

8/10 Good

Joemon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Roderick Smith on 29 Oct 2023
Dear Joemon,Thank you for choosing Park Inn by Radisson Amsterdam City West during your recent visit to Amsterdam and for sharing your rating on this platform. I am delighted to learn that you had a comfortable stay with us and I trust you appreciated our convenient location, next to Sloterdijk Station, from where a direct train to Amsterdam city centre leaves every few minutes. We enjoyed having you as our guest, and I am looking forward to welcoming you again. In the meantime, please do not forget to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Emil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed three nights. Easy to get in to city Price much more reasonable the in city Worth the extra time
Stayed 3 nights in Oct 2023
Response from Roderick Smith on 25 Oct 2023
Dear Emil,Thank you for choosing to stay with us at Park Inn by Radisson Amsterdam City West. I am delighted that you liked our location, close to Sloterdijk Station from where you can take a direct train to Amsterdam city centre and that you appreciate the competitive rates we offer. It was a great honour to be of service to you, and we all look forward to welcoming you back. Please do not forget to tell your friends and family all about your experience at our hotel. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Roderick Smith on 22 Oct 2023
Dear Ibrahim,I greatly appreciate you taking the time to rate your recent visit to the Park Inn by Radisson Amsterdam City West and sharing this fantastic picture of our hotel on this platform. I am delighted that you had a fabulous stay with us and that we were able to exceed all of your expectations. I hope you enjoyed our convenient location, next to Sloterdijk Station, from which you can take a direct train to Amsterdam city centre and arrive within 6 minutes, and that you had time to enjoy the delicious breakfast we serve. It was a great pleasure to welcome you as our guest, and please do not forget to share your experience with your friends and family.Warm regards, Roderick Smith, General Manager

8/10 Good

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Roderick Smith on 15 Oct 2023
Dear C,Thank you for choosing the Park Inn by Radisson Amsterdam City West, and for sharing your rating on this platform. I am thrilled to see that, overall, you had a positive experience at our hotel, but we would always like to know what we can change to make your stay even more comfortable. It was a great pleasure to welcome you as our guest, and I trust you will tell your friends and family all about us. Until next time! Warm regards, Roderick Smith, General Manager

10/10 Excellent

Zaid, Altamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel I will stay in Amsterdam!
Stayed 3 nights in Oct 2023
Response from Roderick Smith on 12 Oct 2023
Dear Zaid,It is truly an honour when a guest informs you that the Park Inn by Radisson Amsterdam City West is the only hotel they intend to stay in while visiting our region. This meant that you had a very comfortable stay with us, enjoyed the delicious breakfast buffet we offer, and that our team succeeded in providing you with great service. It was a great pleasure to be of service to you, and on behalf of our entire team, we look forward to welcoming you again soon! Warm regards, Roderick Smith, General Manager

10/10 Excellent

marcela

Travelled with partner
Liked: Cleanliness, staff & service
Cerca a la estación del tren Cómoda Limpia Buen hotel
Stayed 3 nights in Sep 2023
Response from Roderick Smith on 2 Oct 2023
Dear Marcela,Thank you for choosing the Park Inn by Radisson Amsterdam City West during your recent visit to Amsterdam. I am delighted you had a comfortable stay in your clean room and that you appreciated our convenient location, next to Sloterdijk Station, from where you can take a direct train to Amsterdam city centre and arrive within minutes. It was a pleasure to be of service to you, and we all look forward to welcoming you again soon. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very helpful and the Taxi Journey to the Airport was great. Hasan the Taxi driver was very friendly and helpful. I would recommend this accommodation and Taxi to my friends and family.
Stayed 3 nights in Sep 2023
Response from Roderick Smith on 27 Sept 2023
Dear Caroline,Thank you very much for this fantastic feedback following your experience at the Park Inn by Radisson Amsterdam City West and for sharing it on this platform. I am delighted that your clean room and our helpful and attentive team made for a wonderful stay, and I am happy that Hassan, the taxi driver, brought you safely to our hotel. I greatly appreciate your glowing recommendation, and we look forward to seeing you again soon. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Cathy

Stayed 1 night in Sep 2023
Response from Roderick Smith on 6 Oct 2023
Dear Cathy,Thank you for giving us this perfect 5-star rating following your recent experience at Park Inn by Radisson Amsterdam City West. I am thrilled that you had a comfortable stay with us, and I hope you had time to enjoy our sumptuous and varied breakfast buffet. It was a great pleasure to welcome you as our guest and I hope to have the opportunity to see you again soon, next time your travel plans take you back to our area.  Warm regards, Roderick Smith, General Manager

6/10 Okay

ian

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poor check in Gave someone access to my room later that night Didn’t have me down for breakfast the first day
Stayed 2 nights in Sep 2023
Response from Roderick Smith on 10 Sept 2023
Dear Ian,Thank you for taking the time to write a review following your visit to our hotel. I am so sorry to learn that you encountered a few issues during your stay. I will discuss them during our next management meeting in order to ensure they do not happen again. My apologies for any inconvenience you may have experienced, and please do not hesitate to contact me if you would like to discuss these matters in more detail. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Chinedu

Stayed 2 nights in Aug 2023
Response from Roderick Smith on 5 Sept 2023
Dear Chinedu,On behalf of the entire team of Park Inn by Radisson Amsterdam City West, we are delighted that you enjoyed your stay, and thank you for giving us this generous 10/10 rating. It means we are on the right track: this is very motivating indeed. We hope you will visit us again and trust you will share your positive experience with your friends and family. Until next time! Warm regards, Roderick Smith, General Manager

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Roderick Smith on 27 Aug 2023
Dear Frank,It was great having you with us at Park Inn by Radisson Amsterdam City West. We are so glad we managed to meet your expectations on all aspects of your stay! Thank you for the perfect 10/10r score, I hope to see you again soon, and please do tell your friends and family about us as it would be lovely to see them too. Warm regards, Roderick Smith, General Manager

2/10 Terrible

Mahabubur

Stayed 1 night in Aug 2023
Response from Roderick Smith on 12 Sept 2023
Dear Mahabubur,It is deeply disappointing to learn that you had a negative impression of our hotel during your recent stay. I hope you had the chance to raise your concerns with a team member so that we could resolve any issues you encountered. As we take our reviews very seriously, I would like to have a few more details about your experience in order to improve our services. Please don't hesitate to contact me if you would like to discuss your feedback further.  Warm regards, Roderick Smith, General Manager

4/10 Poor

MR T S

Stayed 2 nights in Aug 2023
Response from Roderick Smith on 22 Aug 2023
Greetings from Amsterdam,Thank you for being our guest at the Park Inn by Radisson Amsterdam City West and for giving us a wonderful 5-star rating. It is nice to know that your trip was everything that you hoped it would be. We look forward to your next visit. Please tell your friends and family about us, as we would love to have the opportunity to welcome them too. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and the staff were great. My only issue is that the wifi was very spotty with frequent disconnects.
Stayed 3 nights in Aug 2023
Response from Roderick Smith on 22 Aug 2023
Dear Michael,Thank you very much for your generous review following your visit to the Park Inn by Radisson Amsterdam City West and for sharing your experience on this platform. I am delighted that you liked our hotel and appreciate the service our dedicated and attentive team provided. However, I am sorry that the Wi-Fi connection was not as smooth as it should have been. I hope you had the opportunity to relay your concerns to one of our team members so that we could resolve the issue during your stay. My apologies for any inconvenience this may have caused you, and I look forward to having the opportunity to welcome you again soon. Warm regards, Roderick Smith, General Manager

10/10 Excellent

FRANK

Stayed 1 night in Aug 2023
Response from Roderick Smith on 14 Aug 2023
Dear Frank,On behalf of the entire team, we are delighted that you enjoyed your stay with us, at Park Inn by Radisson Amsterdam City West, and thank you for giving us this generous 10/10 rating. It means that we are on the right track, and this is really motivating indeed. We hope that you will come back and visit us again soon, and trust that you will share your positive experience with your friends and family.  Warm regards, Roderick Smith, General Manager

2/10 Terrible

Sanjeev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service
Very poor service. Out of electricity 2 times in two nights.
Stayed 2 nights in Aug 2023
Response from Roderick Smith on 14 Aug 2023
Dear Sanjeev,I am so sorry that you encountered electricity issues two nights in a row. Unfortunately, if a guest uses too many outlets at the same time, the fuses in the room will blow out. Our team gets a notification right away, and will take the appropriate action. I will request the assistance of our maintenance department to determine whether we can resolve this matter.  Again, my apologies for the inconvenience you may have experienced, and I hope you had a lovely time exploring Amsterdam nevertheless. Warm regards, Roderick Smith, General Manager

4/10 Poor

Sameu

Stayed 1 night in Aug 2023
Response from Roderick Smith on 11 Aug 2023
Dear Sameu,I would like to express my gratitude to you for taking the time to rate us at the Park Inn by Radisson Amsterdam City West. It was a pleasure having you as our guest, and I am pleased to see that, overall, you had a lovely time with us. Since we use our reviews as a learning tool, we would like to know what we can do to achieve a perfect 5-star rating. We all look forward to welcoming you again soon. In the meantime, please feel free to share your positive experience with your friends and family, as it would be wonderful to welcome them too, someday! Warm regards, Roderick Smith, General Manager

4/10 Poor

Stafford

Liked: Staff & service
Disliked: Property conditions & facilities
The room was tired, tv did not work, furniture chipped, marks on the walls, lifts out of service.
Stayed 1 night in Jul 2023
Response from Roderick Smith on 31 Jul 2023
Dear Stafford,I am so sorry to learn that we were unable to give you a positive experience in our hotel. I regret that your television did not work and that our cleaning policy did not meet your expectations. I hope you had the opportunity to address your concerns to one of our team members. They will do their utmost to resolve the issues during your stay. Please don't hesitate to contact me if you like to discuss your feedback in more detail, and I hope you had a lovely time exploring Amsterdam nevertheless. Kind regards, Roderick Smith, General Manager

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
The hotel is nice, close to train station, tram and bus station.
Stayed 1 night in Jul 2023
Response from Roderick Smith on 30 Jul 2023
Dear Damian,It is always a great pleasure to read feedback such as yours. I am thrilled to hear that you enjoyed your stay at the Park Inn by Radisson Amsterdam City West and that you appreciated our convenient location, close to Sloterdijk Station, where you can take a direct train to Amsterdam city centre and arrive within minutes. I value your patronage and look forward to welcoming you again. In the meantime, please don't forget to tell your friends and family about us. Warm regards, Roderick Smith, General Manager

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean. Hotel staff were helpful and kind. Would stay again.
Stayed 1 night in Jun 2023
Response from Roderick Smith on 23 Jun 2023
Dear Sydney,Let me start by thanking you for sharing your feedback following your stay at the Park Inn by Radisson Amsterdam City West. I am delighted that your comfortable, clean room and the service our friendly team provided exceeded your expectations. Thank you for choosing our hotel during your visit to Amsterdam, and we all look forward to welcoming you again soon. Warm regards,Roderick Smith, General Manager

8/10 Good

Thomas

Stayed 2 nights in Jun 2023
Response from Roderick Smith on 9 Jul 2023
Dear Thomas,Let me start by thanking you for your kind rating following your recent visit to the Park Inn by Radisson Amsterdam City West. It is great to learn that you enjoyed your time with us and that we managed to meet your expectations. It was wonderful to welcome you as our guest, and I look forward to seeing you again soon. Please don't forget to tell your friends and family about us.Warm regards,Roderick Smith, General Manager

10/10 Excellent

Nikolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel, could not fault it!
Good clean business hotel, I could not fault it! Amsterdam centraal is 10-15 minutes away by train return - ticket ~6.50 euros. The area is full of business hotels, not much to do around the hotel. was a good conference hotel.
Stayed 3 nights in Jun 2023
Response from Roderick Smith on 19 Jun 2023
Dear Nikolas,Thank you very much for your generous review following your stay at the Park Inn by Radisson Amsterdam City West and for sharing your experience on this platform. I appreciate your compliment regarding our cleaning protocol, and I am pleased that you found us to be a good conference hotel and liked our location, near Sloterdijk station. It was a pleasure to be of service to you, and I look forward to seeing you again soon. Warm regards,Roderick Smith, General Manager

4/10 Poor

Athiel

Business traveller
The disco lights in the headrest is unnecessary unless the hotel has received specific requests from guests
Stayed 1 night in Jun 2023
Response from Roderick Smith on 14 Jun 2023
Dear Athiel,Thank you for sharing your feedback following your visit to our hotel. It is regrettable to read that the lights in the headboard bothered you. There is a light switch with which you can turn it off. Please know that your comfort is very important to us and that if you encounter any issues during your stay, you can always discuss the matter with one of our team members, so we can resolve it immediately. Once again, I apologise for any inconvenience and trust that you had a good time in Amsterdam nonetheless. Warm regards, Roderick Smith, General Manager

8/10 Good

Nathan

Stayed 5 nights in May 2023
Response from Roderick Smith on 12 Jun 2023
Dear Nathan,Thank you for choosing the Park Inn by Radisson Amsterdam City West and for rating your experience. I am thrilled to see that you had a comfortable stay in our hotel, and I hope you had the opportunity to enjoy our varied and delicious breakfast buffet. We are constantly striving to improve our service, and I would love to know what steps we should take to achieve a perfect 5-star review. It was a great pleasure to welcome you as our guest, and I hope to get the opportunity to see you again soon. Warm regards,Roderick Smith, General Manager

10/10 Excellent

Asif

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in May 2023
Response from Roderick Smith on 22 May 2023
Dear Asif,I am delighted you chose to stay at the Park Inn by Radisson Amsterdam City West. I am pleased to hear that you had a pleasant experience with us, and I hope you had time to enjoy our delicious and varied breakfast buffet. It was a pleasure to be of service to you, and I look forward to having the opportunity of welcoming you again soon.  Warm regards,Roderick Smith, General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good experience Great location
The experience was good except the outlets in the room was not conducive for US travellers.
Stayed 3 nights in May 2023
Response from Roderick Smith on 16 May 2023
Greetings from Amsterdam,Thank you so much for taking the time to review your recent stay with us, at the Park Inn by Radisson Amsterdam City West. I am pleased to read you had a comfortable stay in our hotel. I am sorry to hear that you were unaware that the outlets in many countries differ from the ones in the United States. Please be advised that you can always ask our front desk if they have an adapter available that you can borrow. Thank you for choosing our hotel during your visit to Amsterdam, and I look forward to welcoming you again. Warm regards,Roderick Smith, General Manager

8/10 Good

MariaRita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Roderick Smith on 15 May 2023
Dear MariaRita,I would like to thank you for your kind rating following your recent visit to the Park Inn by Radisson Amsterdam City West. It is wonderful to hear that you enjoyed your time with us and that we were able to meet most of your expectations. We use our reviews as a learning curve, and it would be helpful to know what we should improve to achieve a perfect 10/10 rating. It was lovely having you as our guest, and I look forward to welcoming you back again. Warm regards,Roderick Smith, General Manager

4/10 Poor

Colin Chacko

Liked: Staff & service
Disliked: Cleanliness, room comfort
Unclean property with poor mattresses
I had specifically booked for a King size mattress which was not available at the time of check-in. For one person they had three single mattress beds put up in my room. Could`nt call them mattress, more like springs. There was so much dust in the room and the so unclean.
Stayed 1 night in Apr 2023
Response from Roderick Smith on 4 May 2023
Dear Colin,Thank you very much for reviewing your experience at our hotel. I apologise for the inconvenience you may have experienced when we were unable to accommodate you in a room with a double bed. Unfortunately, these are on request only. When you checked in, we had none available. Furthermore, I regret that our cleaning policy was not up to your standards. We are currently training a new housekeeping team, which is, of course, no excuse. Thank you for your feedback, and I trust you had a marvellous time exploring Amsterdam, nonetheless. Warm regards,Roderick Smith, General Manager

2/10 Terrible

Ian

Stayed 1 night in May 2023
Response from Roderick Smith on 4 May 2023
Dear Ian,Thank you for rating your visit to our hotel. I am sorry that we somehow failed to give you a positive experience. As the comfort of our guests is our number one priority, I would love to have a few details about where we went wrong. I look forward to hearing from you. Warm regards,Roderick Smith, General Manager

8/10 Good

Johanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside not very appealing.
Stayed 3 nights in Mar 2023
Response from Roderick Smith on 31 Mar 2023
Dear Johanna,I am delighted you chose to stay at the Park Inn by Radisson Amsterdam City West. It is great to know that, overall, you had a pleasant experience. I am sorry that you did not find the facade of the hotel appealing, but I hope you appreciated our interior design. Thank you for your feedback, and hopefully, I get the opportunity to welcome you again in the future. Warm regards,Roderick Smith, General Manager

10/10 Excellent

Cynthia, South San Francisco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern. Clean, friendly staff. Walking distance to the Train station.
Stayed 2 nights in Mar 2023
Response from Roderick Smith on 26 Mar 2023
Dear Cynthia,Thank you very much for your generous review following your stay at the Park Inn by Radisson Amsterdam City West and for sharing it on this platform. I am thrilled you liked our modern and clean hotel and appreciated our location. I am especially happy with your comment regarding our team. They do their utmost to ensure our guests have a positive experience. It is encouraging to see them succeed. It was a great pleasure to have you as our guest, and please do tell your friends and family about us. I look forward to seeing you again soon.Warm regards,Roderick Smith, General Manager

10/10 Excellent

Abigail

Stayed 1 night in Feb 2023
Response from Roderick Smith on 3 Mar 2023
Dear Abigail,What an honour it is to achieve a 10/10 rating from you for your recent visit to Park Inn by Radisson Amsterdam City West. We hope you will share your positive experience with your friends and family and that you will come back and see us again soon. If there is anything we can do for you to prepare for your next visit, please do not hesitate to ask. Warm regards, Roderick Smith, General Manager