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Warwick Il Palazzo Hotel & Suites

3.5 star property

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Photo gallery for Warwick Il Palazzo Hotel & Suites

Room
Room
Bathroom
Living room
Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Suite

Room

Executive Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Jetted bath
Bathrobes
Private bathroom
Hairdryer
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Room

Club Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Jetted bath
Bathrobes
Private bathroom
Hairdryer
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Jetted bath
Bathrobes
Private bathroom
Hairdryer
Minibar
  • Sleeps 3
  • 1 King Bed
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About the area

Map
AMMAN, AL SHAREEF NASSER BEN JAMEEL, STREET, Amman, Amman Governorate, 11180

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Free breakfast available daily
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • I Atrio
  • Il Cielo
  • Vinoteca

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Slippers

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Payment types at the property

Important information

Property is also known as

Warwick Il Palazzo
Warwick Il Palazzo Amman
Warwick Il Palazzo Hotel
Warwick Il Palazzo Hotel Amman
Il Palazzo Hotel Amman
Il Palazzo Amman
Il Palazzo Hotel Suites
Warwick Il Palazzo & Suites
Warwick Il Palazzo Hotel & Suites Hotel
Warwick Il Palazzo Hotel & Suites Amman
Warwick Il Palazzo Hotel & Suites Hotel Amman

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Warwick Il Palazzo Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 46 reviews
Rating 8 - Good. 20 out of 46 reviews
Rating 6 - Okay. 12 out of 46 reviews
Rating 4 - Poor. 8 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not live up to standards

This hotel is under some sort of construction which was not disclosed to us. The fitness room consisted of 2 machines in an old hotel room. it is worn down and cold. The name Warwick is no longer on the building which is very deceiving.

8/10 Good

Verified traveller

Liked: Room comfort

8/10 Good

Salwa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

Staff is very nice helpful

6/10 Okay

Verified traveller

Liked: Staff & service

It was close to the place I planned to go

The open buffee was not a nice one. I was disappointed as the varities of food was limited and the taste as well was not good. The water was dirty for tea or coffee as well as the taste of water was not nice and i told the staff about it.

6/10 Okay

Verified traveller

Liked: Staff & service

Cool Hotel

it was nice, but I had a very noisy neighbors spoiled my stay !!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looks new, very clean and has friendly, helpful staff.

8/10 Good

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Felix, Trinidad and Tobago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and pleasant surroundings

The staff were extremely pleasant and helpful. Hotel room was very clean and the hotel location was ideal for my needs.

4/10 Poor

Andy, Arizona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Could be better

I stayed there for 6 days. The hotel was labelled as 4 stars but should be 2 or 3 at most. When I arrived at 12 midnight after 18 hours flight, there was no parking for the rented car. The hotel has parking spots for 4 cars ONLY. The suite that I booked was smelly, has minibar but the mini refrigerator was not working. I asked for a refrigerator for my child milk and medicine but they had no way to get me one. The beds are not comfortable at all. The pillows are so thin . The bathroom has cheap quality of tiny soap bar which does not clean. I have to go out to buy soap. The towels are very very poor quality, dirty, ripped and almost black from being used for years. We felt disgusted to use them. The floor is marble but not clean. The sofa and curtains are dusty and smelly. Windows are dirty, obviously not cleaned for years. Next day I requested to clean the room but I they did not. They allow people to smoke in non smoking rooms (next to mine) and in the restaurant. Restaurant itself is depressing in its setting. They don't allow you to sit where you like. They put "Reserved" sign on most of the tables for the breakfast on daily basis but there were only 3 people there; no wonder. The food is old and rotten. Bread is not fresh. Coffee is cold. Me and my wife got sick the first day we ate there. I requested that I need to speak to the manager for 3 consequetive days during my stay but I was told that he is not answering the phone. I would not stay there again.

8/10 Good

we reavel every

Liked: Staff & service

Stay warckick palazxo suites

This small hotel is nice the staff are helpful buffet nice . i will stay there again is not criwn plaza for the money is conferable.

6/10 Okay

MAURICIO, Miami

Liked: Cleanliness, room comfort

Friendly but not Great

The hotel was undergoing renovations but the first room thy gave us had several walls with paint peeling. After complaining, the manager switched us to a much nicer and newly renovated romm which was spacious and clean with lots of natural light. The breakfast buffet seldom included any fruit but we came to accept this as the norm at hotels of a similar category in Jordan. The staff really tries to be friendly but their very limited ability to communicate in English made it rather difficult. The most annoying thing is that smoking is permitted in the lobby longe area and in the restaurant, and even though some floors or rooms are supposed to be non smoking hotel guests do not really respect this. The smell of smoke is frequently present and you can feel it even in your room.

8/10 Good

tom , california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and professional staff..helpful as well.

The only drawback I had when I hired a driver through them which I found kind of unpleasant experience. I'm not going to talk bad about it because the manager was kind and nice in resolving this issue. But overall the front desk and restaurant were very good.

6/10 Okay

MrGlobertrotter, Stockholm

Liked: Room comfort

why not inform that the pool area is closed !!!

why not inform that the pool area is closed !!! Why book a hotel there the pool area is closed for the season in my world that should be easy to understand when you book your stay feelt fooled poor breakfast e mailed the hotel about me need a early check in no reply at arrival yes we saw your e mail why not respond ???

10/10 Excellent

baker, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

I had a good experience the room was big and really nice. Enjoyed my stay

8/10 Good

Happy Traveller, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean, comfortable hotel

Generally we found the Warwick Il Palazzo Hotel to be very good. The only thing that let it down was the dining staff. We'd been out to a restaurant the night before and woke up sick as a dog. Our breakfast was included in the stay, but all I wanted was a glass of lemonade instead of breakfast. Unfortunately the waiter said that we'd have to pay extra for the glass of lemonade, even though I wasn't eating any of the breakfast that we'd paid for. A glass of lemonade is way cheaper than a breakfast, so they should really have let us substitute a glass of lemonade for breakfast rather than charging us extra for it. If the waiter was more helpful with this request, we would have rated the hotel excellent.

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

nice new hotel, very affordable and convenient. i would recommend it to anyone.

6/10 Okay

EJ, USA

Liked: Property conditions & facilities, room comfort

Amazing night's sleep covers other flaws.

First and foremost, the beds in this hotel are easily in the top 5 of all time and I'm a constant traveller. It gets five stars, even if the rest of the hotel wasn't at the same standard. The shower is quite small and facilities like the gym and pool are seasonal. There is gym access, but it was freezing due to its location. I would recommend this hotel in the summer or warm weather, but would suggest something more in the downtown region during colder climates.

4/10 Poor

alessandro, conegliano - Italy

Disliked: Room comfort

4 Stars? far far away

The bed is comfortable, but probably it is the only plus point of this place.... the toilet is hugly A 4 star hotel sbetter to avoid it. the hould at least have a minibar in the room... yes the fridge is there but nothing inside A 4 star hotel should have at least some comfort kit int he room as sleepers,, toothbrush.... nothing breakfast? better to avoid it.....

8/10 Good

Girardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel, Nice Staff

This was my first trip to Amman, and I was very lucky to wind up in a hotel with an honest staff, especially since everywhere in Amman I went I encountered liar after liar, trying to overcharge me for goods and services in department & grocery stores, restaurants, cash exchange booths and shops. Especially dishonest were the taxi drivers! Right now, if I had to give advice about Amman, I would say "Only go there if you have to and don't trust anyone!!" Check-in at the hotel was quick. There was a quiet bar near the lobby, and a restaurant on the rooftop which served good food, though sometimes it took a little too long getting to you. My room was of adequate size and was clean. It had a safe which was user-friendly. Because of the dishonesty of most of the merchants I met, I spent a lot of my time visiting Western hotels, as they can usually be trusted worldwide. The Warwick Il Palazzo's prices turned out to be very competitive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Abdullatef

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Abdullatef

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

ray, australia

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

not to bad

Hotel is clean and comfortable but stuf at reception make it hard and say they dont have reservation for me and say the problem that hotels.com alwsys dont send confermation and after they look they found it.

6/10 Okay

joey

Liked: Staff & service
Disliked: Cleanliness, room comfort

Nice hotel 3.5 probably

Its a nicr hotel and convenient location; however the hotel needs more cleaning. Sheets had minor stains and bathrooms needs some work. If u need a quick stay its okay.

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel, no walking distance from Amman cen

We stayed for 2 nights as we arrived very late on the first night. Pleasant place to explore citadel, Jordan museum and downtown Jordan, the roman theatre, although not in walking distance at all. Very clean, and fantastic breakfast.