Front of property – evening/night

Reviews of Aljazeera Hotel Apartments

2 out of 5
Aljazeera Hotel Apartments
Marwan Althani, Next to Jordanian Parliaments, Amman

Reviews

6.8
Rating 10 - Excellent. 22 out of 65 reviews" "
Rating 8 - Good. 13 out of 65 reviews" "
Rating 6 - Okay. 8 out of 65 reviews" "
Rating 4 - Poor. 8 out of 65 reviews" "
Rating 2 - Terrible. 14 out of 65 reviews" "

6.4/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jamal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Has a lot of roaches. Bathroom and kitchen not clean and very old.
Stayed 1 night in Oct 2023

6/10 Okay

Abdulhamid

Disliked: Cleanliness, amenities, property conditions & facilities
very old

2/10 Terrible

layla

Disliked: Cleanliness, amenities, property conditions & facilities
What bothered me is that I asked for two bedrooms and the payment was made, but they gave me one bedroom under the pretext that two rooms were not available, and this is unfair
Stayed 1 night in Jul 2023

8/10 Good

Amer

Business traveller
Liked: Cleanliness, room comfort
Very good value for the price, location and space
It was a budget flat as I thought, I booked it for 3 nights only to sleep as I was busy during the day. Great and very friendly staff, Salem, and very helpful. The flat I had got one bedroom, twins beds, despite requesting a double bed, a kitchen, lounge, and bathroom. The single mattress wasn’t the most comfortable but okay ish. Location was good for me, close to where I needed to go, parking was easy outside but was coming back between 12.00am and 1am. But I could see parking was very busy when I leave in the morning so I’m not sure if any available during the day. I would book again if I was visiting on my own. I used the kettle to make a cuppa in the morning and the fridge for water bottles. The only thing I’d suggest is to provide a small hand towel and a bath towel as there was none when I had my first shower after a long trip. Thanks
Stayed 3 nights in May 2023

10/10 Excellent

Mohanad

Business traveller
Fear enough for the amounts of money you pay for it.
Stayed 1 night in Mar 2023

10/10 Excellent

Artur

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Mohanad

Business traveller
Disliked: Cleanliness
There was a lack of shower water, it was too weak and place needs a mentinace
Stayed 2 nights in Feb 2023

10/10 Excellent

Mohamed

Liked: Cleanliness
One day in Amman, Jordan
Overall, it was OK
Stayed 1 night in Dec 2022
Response from Welly on 26 Dec 2022
Thank you sir taking your time rating us and writing your reviewWe appriciate your comment and it was really nice to host you Your comeback is more than welcome

8/10 Good

Mohammad

Stayed 1 night in Oct 2022

10/10 Excellent

Arsenii

Liked: Cleanliness, room comfort
Amazing Hotel
It was really amazing stay ... I stayed there for my first 2 days in Jordan. Everything was really good and the staff is amazing ... It was really clean and comfortable ... i recommend everyone to choose this Amazing hotel in the heart of Amman <3
Stayed 2 nights in Sep 2022
Response from Wael on 24 Oct 2022
Thank you taking your time write this wonderful reviewWe were really happy to host you and your comeback is more than welcome

10/10 Excellent

Sharif

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

LUCRETIA

Travelled with family
Beware and do not have expectations here!
This night was unexpectedly awful. The hotel literally turned off power around 9pm. Imagine no light to be able to take a shower or eat or walk without tripping or hitting something! We used our phone flashlight to avoid injuring ourselves. But no power to charge phones. We left at 5:30 am as soon as the sun rose. I contacted hotels.com to inform about it. Unacceptable. I expect to be fully refunded. They blackmail you to give more money for your stay. When arrived we paid extra for the two nights booked. We were shocked of this but had no choice. Beware!
Stayed 1 night in Jun 2022

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, room comfort
الموقع جيد جدا ،المكان هادئ جدا كأن لا احد يسكنه ، السعر مناسب وموظف الاستقبال سالم يعاملك كأنك اخوه الشقة من الداخل جيدة وتتوفر معظم المتطلبات
Stayed 1 night in May 2022

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location (JETT Bus, Abdali Mall, King Abdullah I Mosque all walking distance). Really helpful staff! Huge space for good price. Would book here again
Stayed 1 night in Apr 2022

2/10 Terrible

Abdulsalam

Business traveller
Disliked: Cleanliness, room comfort
No air conditioning It was very cold so I left the hotel 3 days while I paid that days
Stayed 11 nights in Jan 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

mmm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2020

2/10 Terrible

MAJDI

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 15 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness
The Staff were nice,The location was good. however the condition of the hotel was very bad water leaking, plumbing and drainage problems in the bathroom, the price was reasonable but there were many safety issues water was leaking in the strairway ,the the drainage of dirty water from the sewage in the bathroom, the kitchenette had a very old washer,the cooking gas stove was extremely old rotted iron .This hotel needs proper maintenance and removal of old and dangerous appliances, and placement of safe and updated appliances, plumbing and cleaning
Stayed 11 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 7 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not very clean
I guess you get what you pay for. However it’s unfortunate that very little cleaning is done before you enter the room. Under my bed was caked in dust, I had ants in the lounge area because of food that hadn’t been cleaned up, and a dead roach in the bathroom. The mattress was also uncomfortable and although the bed was very large, it was like i was sleeping on the wooden base of the bed. That being said, the hotel staff were very friendly, they served a nice breakfast from an outside cafe/shop etc. It was also minutes walking distance to the Abdali Mall (which is beautiful) and the JETT bus station for trips to Petra. Which is the main reason I picked this area. I wouldn’t stay at the apartments again though. Despite trying to think of this as part of the experience I would give this a wide berth in future. I’m sorry.
Stayed 3 nights in Oct 2019

4/10 Poor

Georgios

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ad choise
Bad staff services. I arrive at 9pm an the room wasnt ready. Bad staff behaviour. They lock the central door at night and he sleep. Not speak
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was ok! The apartment building is a bit old! The apartment was generally ok, the toilet smelled, the bedroom was quite small compared to the living room! Breakfast was not worth and you have to pick a time to get it delivered to the apartment!
Stayed 6 nights in Aug 2019

6/10 Okay

M.D., Palestine

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Liked: Location is very good. Staff are excellent, they respond almost immediately and are helpful and warmly welcoming. Rooms are very spacious for a family, Bed is very comfy. Kitchen has basic tools. Service was fast. Breakfast was mediocre but almost sufficient for a person. Hated: Requires serious renovation almost everything is outdated, Kitchen is dirty, hot water too slow to heat up. Bathroom was not comfortable and showering was too difficult due to bad bathtub placement and too difficult to mix hot and cold water. There was a serious problem with ventilation, tried to open windows but got small lizard entering which scared my wife and was dangerous for my baby. Smell can easily build up inside the room as we had to keep windows closed.
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No that great. But for this price it is some how ok to spend 1 night.
Stayed 1 night in Jun 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from W.G on 12 May 2019
Thank you sir for taking your time rating us, we were really happy to host you and your come back is more than welcome

6/10 Okay

Suha, Amman, Jordan

Travelled with family, Business traveller
Disliked: Cleanliness
The staff is very helpful and friendly. The place needs maintenance and the cleanness was bad especially the bathroom.
Stayed 2 nights in Apr 2019
Response from W.G on 8 May 2019
Thank you for taking your time for rating us and writing this review, we already in continues maintenance and procedure to make the cleanliness process better

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The places are near to this hotel you can walk to everywhere you like and have good restaurants near by for breakfast and for fast-food and dining, the staff are so friendly and hotel room and pleasing, I enjoyed staying at Al Jazeera Hotel.
Stayed 3 nights in Mar 2019
Response from W.G on 7 Apr 2019
Thank you sir for taking your time writing this good review

10/10 Excellent

Mardin, Arbil,Iraq

Business traveller
Liked: Cleanliness, staff & service, amenities
everything was great and I had fun talking with the guys.
Stayed 2 nights in Nov 2018
Response from Wael Ghaith on 25 Nov 2018
Thank you sir for writing this wonderful review, we appreciate It were really our pleasure to host you

10/10 Excellent

ZHUOYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and cozy apt in amman
cozy and clean apartment, friendly and helpful staffs, great location near the shopping mall, 10 mins drive to the downtown. beds are really comfy as well, we had a relaxing time.
Stayed 1 night in Sep 2018
Response from W.G on 6 Sept 2018
Thank you sir; We are glad to hear that from you good luck and visit us again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing help by all the staff.
Stayed 1 night in Aug 2018
Response from W.G on 1 Sept 2018
Thank you sir for this good, short review We appreciate it

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room with nice host, will book it again next time
Stayed 2 nights in Jun 2018
Response from W.G on 23 Jun 2018
Thank you sir for this kind review, that's honor for us to host you, we appreciate your come back

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people, great location and spacious room Very quite place
Stayed 1 night in May 2018
Response from W.G on 2 Jun 2018
Thank you Mr.Hisham we appreciate your review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and nice place
Friendly staff Good location Good service
Stayed 2 nights in May 2018
Response from W.G on 17 May 2018
Thank you sir taking your time writing this quit review, We hope the next time meet you with better services

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from W.G on 6 May 2018
Thank you Mr. Victor, we appreciate your review

2/10 Terrible

L, Kuwait

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, no towels, no hot water.
I couldn’t bring myself to stay there. I booked a different hotel. I was not reimbursed any money and still left. I am a retired soldier and slept in field conditions better than this hotel.
Stayed 1 night in Apr 2018
Response from W.G. on 27 May 2018
I think you came to our hotel to try to sleep for free with your boy friend; since you already saw the hole apartment before you checked in, we tell you that wait until to put the towels inside the room but you were in a hurry and said later then after 3 hours you wanted to check out cause there are no towels, dirt and no hot water although we tried to let you come with us to test the hot water right away but you rejected to do that and just want to refund you. After checking your room after leaving, we observed that you just come to sleep with your boy friend. But really you have to pay even you will stay 1 hour Our hotel is not for free next time try to find a free hotel for your next stay

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad condition but cheap, useful location for JETT
- Ok for a cheap price but with big caveats, wouldn't recommand unless looking for a cheap hotel - Dark old rooms and dirty - No hot water in the shower and no water pressure - Beds were short and very uncomfortable. Big bed had really hard mattress - Wifi was ok - Breakfast in the room (not included in the price) - 5 min walk to JETT bus station (to Petra) - Staff was nice but lacking english to communicate (used translator)
Response from Wael Ghaith on 6 Apr 2018
Dear sir thank you taking your time to write this review, first of all we are not a cheap hotel we just made a sale on specific periods of time, we are sad to evaluate us like this although your feelings were different while you were staying with us; everything were ok and also you liked the breakfast a lot when we asked you about your stay. Mr. David really all our beds are 200m long there are no shorter beds, the rooms are good lighted and clean, the hot water exist in the shower as exist at the sink with good pressure, and yes the breakfast is not included in the price for your reservation and also not for free as you were wish, and guest can choose prices for nights whether with breakfast included nor. And as we say to all other guests in future all things will be better at our hotel Good luck sir

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious
Very comfortable and lots of space! Only stayed for one night, but with it's amazing price, wish I had a bit longer
Stayed 1 night in Mar 2018
Response from Wael Ghaith on 14 Mar 2018
Thank you Mr. Arthur taking your time writing this review. It is our pleasure to host you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel manager was really nice guy; he listen to you and make sure you got perfect stay and service.
Stayed 4 nights in Dec 2017
Response from RM on 31 Dec 2017
You are the the nice guest, thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Decent hotel, comfortable location
This hotel is decent enought for the price, even if it is a bit scruffy. The staff were very nice and helpful. Comfortable location next to Abdali mall, but you will need to get a taxi or Uber into the downtown area for the citadel and the roman theater.
Stayed 2 nights in Dec 2017
Response from RM on 31 Dec 2017
Thank you also the hotel in continuasly renovation process

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Reasenable price, helpfull staff, quit place, available parking. More communication from staff is helpfull.
Stayed 5 nights in Nov 2017
Response from Receiption Manager on 3 Dec 2017
Thank you very much sir

4/10 Poor

Alexandra

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
The hotel is not located in the city center as indicated. It is dirty and full of mosquito (which was strange beause there was no mosquito in Amman city. However the staff was helful and the price is very interesting.
Stayed 2 nights in Nov 2017
Thank you Alexandra and I hope to be very good experience next time. we put the address correctly but the mistake is from Expedia site cause they put the address wrong on the map

2/10 Terrible

G, E

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not think about it
I know that hotel is cheap but I was expecting a clean place which is totally disappointed specially the bath room
Stayed 2 nights in Nov 2017
Response from Receiption Manager on 17 Nov 2017
thank you, but we was hopeful if you told your complains during your stay. Although we will take your observations in our minds, since the hotel in continuous renovation process

10/10 Excellent

salem, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with great people
The location of the hotel is close to every thing the traveler need during his or her stay Very close to Jett bus station, to Jabal elhussien which is a big market place, and to down town
Stayed 1 night in Sep 2017
Response from Anas on 28 Sept 2017
thank you very much

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Nov 2022

10/10 Excellent

Kamal

Liked: Cleanliness, amenities, property conditions & facilities
Der Angestellter war sehr freundlich und hilfsbereit, die Lage ist in der Mitte der Stadt, und die Verkehrsmittel ermöglicht nach verschiedenechtungen hinzugehen.
Stayed 1 night in Mar 2022

2/10 Terrible

Koro Irati

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Proximidad a Jett bus station
Stayed 1 night in Mar 2022