2/10 Terrible
Jesse
11 May 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acacia Hotel & Suites
4.0 star property
Acacia Hotel & Suites delivers modern comfort in Amman's dynamic urban setting, with panoramic city vistas and international dining experiences just steps away.
Choose dates to view prices
Photo gallery for Acacia Hotel & Suites
Travelers find contemporary elegance at Acacia Hotel & Suites. Start your day with a free breakfast buffet. The Royal restaurant offers international cuisine, and the terrace provides city views. Enjoy coffee at the on-site shop and stay connected with in-room WiFi.
Reviews
4.04.0 out of 10
Popular amenities
- Breakfast included
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Business services
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
- City view
- 45 sq m
- Sleeps 3
- 1 King Bed
View all photos for Junior Suite
Junior Suite
Highlights
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
- 50 sq m
- Sleeps 3
- 1 King Bed OR 2 Single Beds
View all photos for Royal Suite
Royal Suite
Highlights
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
- City view
- 60 sq m
- Sleeps 4
- 1 King Bed and 1 Single Bed OR 1 Single Bunk Bed
View all photos for Family Suite, 2 Bedrooms
Family Suite, 2 Bedrooms
Highlights
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
2 bedrooms
Blackout curtains
Private bathroom
- City view
- 60 sq m
- 2 bedrooms
- Sleeps 5
- 1 King Bed and 2 Single Beds
View all photos for Royal Suite, 3 Bedrooms, Jetted Tub
Royal Suite, 3 Bedrooms, Jetted Tub
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
3 bedrooms
- 100 sq m
- 3 bedrooms
- Sleeps 7
- 2 Double Beds and 2 Single Beds
View all photos for Basic Double or Twin Room, 2 Bedrooms
Basic Double or Twin Room, 2 Bedrooms
Highlights
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
2 bedrooms
Blackout curtains
Hairdryer
- City view
- 60 sq m
- 2 bedrooms
- Sleeps 2
- 1 Large Single Bed and 1 Single Bed
View all photos for Basic Single Room, 1 Bedroom
Basic Single Room, 1 Bedroom
Highlights
Separate sitting area
Air conditioning
Heating
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
- City view
- 40 sq m
- 1 bedroom
- Sleeps 1
- 1 Single Bed
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About the area
Located in Amman, Acacia Hotel & Suites is in the city centre. The Parliament and Amman Citadel are local landmarks, and travellers looking to shop may want to visit Al Mukhtar Mall and Maxim Mall. Looking to enjoy an event or a game while in town? See what's happening at King Hussain Sports City or International Stadium. Visit our Amman travel guide
Yousef Ben Tashfeen Street, Al Shmisani, Amman, Amman Governorate, 11821
What's nearby
Abdali Boulevard3 min drive - 2.3 km
Al Abdali Mall3 min drive - 2.3 km- The Specialty Hospital5 min walk - 0.5 km
- King Hussain Sports City7 min walk - 0.6 km
- Royal Culture Center10 min walk - 0.9 km
Getting around
- Amman (AMM-Queen Alia Intl.)46 min drive
Restaurants
- Abu Zad | مطعم شلالات أبو زاد10 min walk
- Al-Neeran Restaurant مطعم النيران15 min walk
- KFC Safeway6 min walk
- صبابا سناك Sbaba Snack14 min walk
- Gahwet Ammar | قهوة عمّار12 min walk
About this property
Acacia Hotel & Suites
Upscale hotel near Rainbow Street
A free breakfast buffet, a terrace and a coffee shop/cafe are just a few of the amenities provided at Acacia Hotel & Suites. The on-site international cuisine restaurant, Royal, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
- Free self-parking and valet parking
- A round-trip airport shuttle (surcharge), a 24-hour front desk and a TV in reception
- Concierge services, free newspapers and multilingual staff
Room features
All guest rooms at Acacia Hotel & Suites offer thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
- Bathrooms with free toiletries and hairdryers
- 37-inch LED TVs with satellite channels
- Separate sitting areas, microwaves and electric kettles
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- 24-hour return airport shuttle on request for a surcharge
- Free self parking on site
- Free valet parking on site
- Limited on-site valet and self parking
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Restaurants on site
- Beit Al Maqam
- Royal
Things to do
- TV in common areas
Family friendly
- In-room microwave
- Laundry facilities
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Business services
- 24-hour business centre
- Meeting rooms
Outdoors
- Terrace
Accessibility
- Lift
More
- 1 building
- 4 floors
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
Entertainment
- 37-inch LED TV with satellite channels
Food and drink
- 24-hour room service
- Electric kettle
- Free bottled water
- Microwave
- Minibar
More
- Air conditioning
- Desk
- Heating
- Iron/ironing board on request
- Phone
- Safe
- Separate sitting area
Policies
Check-in
Check-in start time: 1 PM; check-in end time: 1:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for JOD 10.0 per day.
Payment types at the property
Important information
Optional extras
- Airport shuttle fee: JOD 35.00 per vehicle (one-way)
- Rollaway bed fee: JOD 10.0 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Property is also known as
Acacia Hotel Amman
Acacia Amman
Acacia Hotel Suites
Acacia Hotel & Suites Hotel
Acacia Hotel & Suites Amman
Acacia Hotel & Suites Hotel Amman
Frequently asked questions
Is Acacia Hotel & Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Acacia Hotel & Suites?
Self-parking and valet parking are free at this property.
What time is check-in at Acacia Hotel & Suites?
Check-in start time: 1 PM; check-in end time: 1:30 PM. Late check-in is available during limited hours.
What time is check-out at Acacia Hotel & Suites?
Checkout is at noon.
Does Acacia Hotel & Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of JOD 35.00 per vehicle applies.
Where is Acacia Hotel & Suites located?
Located in Al Abdali, this hotel is within a 10-minute walk of The Specialty Hospital and King Hussain Sports City. Shmaisani Hospital and Al Mukhtar Mall are also within 1 mile (2 km).
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Reviews
Acacia Hotel & Suites Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0
Cleanliness
6.0
Location
6.0
Staff & service
4.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
Reviews
6/10 Okay
thomas, cascais, Portugal
15 Dec 2016
Liked: Staff & service, room comfort
hotel with helpful staff
First thing is that the terrible reviews of this hotel were from 5 years ago. It was empty for a long time and is only just now under new management for only 2 months. The Jr. Suite was quite nice and spacious. Breakfast is served in one's room, not a buffet. There are no facilities on site like a cafe, restaurant, or exercise facilities. The closest thing is a safeway super market about a 10 minute walk away. The hotel can arrange day trips to dead sea and petra. The hotel is still a bit of a work in process, but the staff are very helpful, eager to please.