Altura hotels from RM243

"Comfortable location! The breakfast coffee wasn't very good and the room looked bigger in the photos but in overall a good experience!"

"Clean rooms, friendly staff, lovely experience "

"Clean room, comfortable bed, simple check-in process "

"Room it’s nothing that I was expecting and what’s presented on the pictures it’s not mentioned about enormous stairs living it’s at one floor and bedroom to another floor , sheets been terrible with other people hair left on, kitchen not equipped fully staff tried unsuccessfully to give us a kettle for making coffee dishes are old and not very clean, bed it’s coming out from the closet and feet was broken, floor was flooded before probably and was filled with bumps, in bathroom they put hand wash instead of shower gel and no shampoo which it’s normal to have it in any hotel room, cover from the sofa was unwashed as it was having smell of cigarettes we found a bin bag in the bathroom full of cigarettes and garbage so staff was not clean proper before us we refuse the room as the staff didn’t help us with anything but the management didn’t bother to help us with another room and not even next day when apparently other rooms supposed to be available by their saying at the ground floor it’s a bar and all night people drink and make lots of noise and you cannot rest yourself by 2-3 a clock at night but the most important it’s that management didn’t do anything to help us and to make our stay comfortable and night staff it’s completely unprepared for the job I would never stay again there, answer from management was to pay us money back which it’s unfair because to get room somewhere else last minute it’s expensive but it will be profitable for them AVOID THIS PROPERTY IF YOU CAN. "

"Everything was great"

"The overall experience was disappointing. The room was not clean, the shower was dirty, and there were noticeable plumbing issues. There was also an unpleasant smell in the room, which made the stay uncomfortable. That said, the receptionist was helpful and did her best to assist, which I appreciated."

"This hotel is excellent in every way. It seems to be a new hotel. Beds are so comfortable. "

"All good but no charm"

"Our second stay here and if anything it’s even better. They’ve done a refurb to the dining area and it’s lovely. The staff are welcoming and make sure you have the best stay possible. Our room was on the ground floor with secure parking right outside the door. Food was delicious and the price very reasonable. We will be back! "