Hotel Royal Santana

A vibrant international hotel where travelers can find their rhythm through hiking, biking, and evening entertainment under starlit skies

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Hotel Royal Santana blends modern comforts with nature. Guests enjoy a hearty breakfast buffet before hitting nearby hiking and biking trails. The hotel offers bike rentals and WiFi in public areas. Aggi's Kaminstube restaurant's international dishes earn high praise.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly
  • Parking included
  • Restaurant
  • Gym
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About this property

Hotel Royal Santana

  • All-inclusive hotel
  • Consider a stay at Hotel Royal Santana and take advantage of a free breakfast buffet, a casino and a nightclub. The on-site international cuisine restaurant, Aggi's Kaminstube, serves dinner. Enjoy the gym, as well as activities such as hiking/biking. In addition to a terrace and a garden, guests can connect to free WiFi in public areas.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and meeting rooms
    • Barbecues, luggage storage and a front desk safe
  • More amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Balconies or patios and daily housekeeping

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM

Late check-in fee

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 9 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Hotel Royal Santana pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 9 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Royal Santana?

Self-parking is free at this property.

What time is check-in at Hotel Royal Santana?

Check-in start time: 3:00 PM; check-in end time: 8 PM.

What time is check-out at Hotel Royal Santana?

Checkout is at 11 AM.

Does Hotel Royal Santana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Hotel Royal Santana?

Yes, the property is all-inclusive.

Where is Hotel Royal Santana located?

Situated in Altenahr, this all-inclusive hotel is within a 5-minute walk of Parish Church of the Annunciation and Station Altenahr. Are Castle and Sommerrodelbahn Altenahr are also within 3 miles (5 km). Altenahr Station is only a 4-minute walk and Kreuzberg (Ahr) Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.6

Cleanliness

6.2

Location

7.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes Hotelzimmer mit guter Ausgangslage für eine Wanderung auf dem Rotweinwanderweg
Stayed 1 night in Sep 2018
Verified

8/10 Good

Bine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zentral gelegenes Hotel

Zental gelegenes Hotel. Nettes Personal an der Rezeption.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Conny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

nettes Hotel, allerdings etwas überaltert

Netter Empfang und alles sehr sauber, allerdings dringend Renovierungs- bedürftig und Handtücher müssten ringend NEU
Stayed 1 night in May 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Teleurstellend

Zeer gedateerde kamers, piepkleine bedden, slecht sluitende deuren, geluiden uit naast gelegen kamer komen dwars door de muur, geen lees lampje, enige positieve was ligging en ontbijt
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

Bof

Pas d'insonorisation des murs, on entends son voisin ronfler, poils dans les draps, enfin très moyen
Stayed 2 nights in Oct 2017
Verified

4/10 Poor

DOMINIQUE

Liked: Cleanliness

Bof

Arrivé un dimanche soir à 22h, tout était fermé. Il a fallu batailler pour la chambre, de plus pas d'Internet dans les chambres, connexion faible...
Stayed 5 nights in Jun 2017
Verified

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Nov 2017
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Somonh

Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Christoph

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2017