Don't judge a book by its cover. The exterior of the hotel is just average, but the interior is gorgeous. We stayed in a family suite, which was 2 bedrooms (one with a double bed, the other with a king size bed). Each bedroom had its own bathroom. The free breakfast buffet was delicious. Every employee we encountered was friendly, helpful, and extremely courteous. I rated the comfort a 3 because we like our bedrooms to be cold, and the air conditioning had been shut off for the winter. We just left the windows open, and it was good enough. The hotel is right next to train tracks, but I can't remember any trains running at night. The restaurant in the hotel is fantastic, even if it is a little expensive.
Overall, we had a great experience at the hotel and would definitely stay there again.