Hotel Mesra Haiwan Kesayangan di Alpnach

"The room was large and comfortable with a balcony. The steam room with eucalyptus was refreshing at the end of the day."

"Súper genial."

"Where to start? The pictures you see may or may not be where you stay. Our room is on the 3rd floor of a wooden old building that can be best described as a huge fire hazard with no alternative exit, but that is not where the bad ends. The room was furnished with what can best be described as old furniture that may have been salvaged from the curb, combined with more modern pieces from the local super cheap version of Ikea's sister company . The curtains were last washed when installed,...

"This location was close to a bus stop and gas station. It is also in the same building as the bus repair shops. Throughout the buildings interior and and exterior you can smell the pollution. There is a lack of visibility of the staff onsite, in my 3 night stay I only saw front lady staff once. They only keep the front desk opened within certain hours, but even then when I went down to speak with someone, there was no one to be found. They have check in kiosks when the staff is on siesta, this...

"The smell was not so good,I guess from the surrounding"

"Everything we needed was in the room: fridge, bottled water, coffee machine, shower gel, box of tissues. We were very well looked after by all staff. An added bonus was that the hotel is in a quiet area, 20-minutes away from central Lucerne by bus, with a bus stop right outside the hotel, buses every 30 minutes and free with the visitor bus pass. Would definitely stay here whenever we're in Lucerne again."

"Clean very comfortable"