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InterContinental Almaty by IHG

5.0 star property
Travelers unwind with soothing massages at this Almaty retreat, where ski passes and equipment rentals complement the lush garden setting for complete relaxation

Choose dates to view prices

The InterContinental Almaty, an IHG Hotel, blends modern luxury with family amenities in the city center. Guests relax in the garden or by the indoor pool. Kids enjoy a dedicated pool and playground, while adults indulge in spa treatments like thalassotherapy and massages.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM944
RM1,095 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Comfort Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Presidential Suite, 1 King Bed, Smoking (Pasha)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed, Smoking (Pasha)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 206 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Club lounge access (High Floor, Lounge Access)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds, Club lounge access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking, Club lounge access (High Floor, Lounge Access)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Smoking, Club lounge access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
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About the area

Located in Bostandyk District, a neighbourhood in Almaty, InterContinental Almaty by IHG is near a metro station and near theme parks. National Museum of Kazakhstan and Almaty Opera House are cultural highlights, and travellers looking to shop may want to visit Dostyk Plaza and MEGA Park. Looking to enjoy an event or a match? See what's going on at Almaty Central Stadium or Medeo. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with horse riding and mountain biking. Visit our Almaty travel guide
Map
181 Zheltoksan Street, Almaty, 50013

What's nearby

  • National Museum of Kazakhstan
    9 min walk - 0.8 km
  • Republic Square
    9 min walk - 0.8 km
  • Dostyk Plaza
    16 min walk - 1.3 km
  • Almaty Opera House
    2 min drive - 1.6 km
  • Almaty Central Stadium
    2 min drive - 1.6 km

Getting around

  • Almaly
    7 min drive
  • Almaty Station
    13 min drive
  • Almaty (ALA-Almaty Intl.)
    33 min drive

Restaurants

  • Friends Bar
    10 min walk
  • Coffee Boom
    11 min walk
  • Restopark
    11 min walk
  • La Coppola
    12 min walk
  • Sekirov Coffee
    8 min walk

About this property

InterContinental Almaty by IHG

Luxury family-friendly hotel near Dostyk Plaza
Located close to Kazakhstan Independence Monument and National Museum of Kazakhstan, InterContinental Almaty by IHG provides a terrace, a garden and a playground. Hit the slopes at this hotel, offering a ski shuttle, ski passes and ski equipment hire. Indulge in thalassotherapy, a body scrub and a massage at the on-site spa. The on-site restaurant, Asian Cafe, offers breakfast, brunch, dinner and children's meals. Fitness classes are offered at the health club; other things to do include basketball. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and 2 outdoor tennis courts
  • Express check-out, a front desk safe and meeting rooms
  • Guest reviews say good things about the overall condition
Room features
All 277 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • 26-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Similar properties

Indoor pool
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  • Pool
  • Spa
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, 153 reviews
The price is RM530
RM615 total
includes taxes & fees
16 Mar - 17 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: KZT 14,760 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asian Cafe
  • Atrium Lounge & Bar
  • Sunset Efes Beer Garden
  • Tennis Bar / Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,840 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 16800.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 14760 per person
  • Airport shuttle fee: KZT 13440 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 16800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

ALMATY InterContinental
InterContinental ALMATY
InterContinental Hotel ALMATY
InterContinental Almaty Hotel

Frequently asked questions

Does InterContinental Almaty by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at InterContinental Almaty by IHG?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at InterContinental Almaty by IHG on 21 Mar 2026 start from RM944, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Almaty by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Almaty by IHG?

Self-parking is free at this property.

What time is check-in at InterContinental Almaty by IHG?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Almaty by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Almaty by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 13440 per vehicle applies.

Where is InterContinental Almaty by IHG located?

Located near the slopes, this Bostandyk District hotel is in the city centre, within a 10-minute walk of Kazakhstan Independence Monument and National Museum of Kazakhstan, and close to winter sports, such as skiing lessons. Dostyk Plaza and Almaty Opera House are also within 1 mi (2 km). Almaly is 27 minutes by foot.

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Reviews

InterContinental Almaty by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 55 out of 99 reviews
Rating 8 - Good. 30 out of 99 reviews
Rating 6 - Okay. 9 out of 99 reviews
Rating 4 - Poor. 3 out of 99 reviews
Rating 2 - Terrible. 2 out of 99 reviews

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

epika partners

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almaty

Without any exception THANKS to all the staff. They made our stay wonderful .. 👏👏👏
Stayed 2 nights in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Oct 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and excellent breakfast service
Stayed 7 nights in Nov 2022

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere.
Stayed 5 nights in May 2023

8/10 Good

Otabek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and service, but horrible gym (with non working equipment)
Stayed 3 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind.
Stayed 5 nights in Mar 2022

6/10 Okay

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk was not helpful at all
Stayed 22 nights in Sep 2022

6/10 Okay

GUILLAUME

Liked: Property conditions & facilities
Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador.
Stayed 14 nights in Aug 2022

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon livello generale, pulito, ottima spa
Stayed 1 night in Apr 2025

8/10 Good

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene, soggiorno molto breve, solo notte Spa bella e spaziosa
Stayed 1 night in Apr 2025

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Property conditions & facilities

Inventar alt, Zimmer abgenutzt, zu teuer

Das Intercontinental zählt zu den besten Hotels in Almaty, die Zimmer sind aber leider stark abgenutzt und das Inventar einschließlich völlig vergilbter Telefone aus den 90er Jahren mindestens zwanzig Jahre alt. Angesichts des Zustandes sind die Übernachtungspreise von rund €400 nicht zu rechtfertigen. Auch das Preis-Leistungsverhältnis der Gastronomie ist schlecht.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Kamers oud en gedateerd

Kamers zijn oud en gedateerd. Bijvoorbeeld geen stopcontact bij bed.
Stayed 3 nights in Apr 2023

6/10 Okay

Simon

Liked: Cleanliness, staff & service
太陈旧了
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 2 nights in Nov 2020

10/10 Excellent

Sergy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mint quality -amazing after so many years . Turkish care.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

Not 5 stars.

The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and welcoming. I had a nice stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Nice property, superb food and service!
Stayed 5 nights in Dec 2019

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is very old, needs repair, and is not in line with the quality generally expected from the InterContinental brand (due to age) - time to repair and replace equipment - I don't think I've seen an older lamp in the last 10 years than what I had in my room
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good!

Beautiful view
Stayed 1 night in Apr 2019

8/10 Good

Mathias

Disliked: Property conditions & facilities

Hotel needs renovation

Great location hotel is old and needs renovation
Stayed 2 nights in Apr 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in all aspects

This was a great hotel with impeccable service! I had a two-week stay there and the staff was excellent from checkin to checkout. Breakfast buffet is awesome!
Stayed 13 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Overall it's a good hotel with helpful staff. But I found that apparently the facilities look pretty dated and the price is higher than I would expect.
Stayed 1 night in Feb 2019