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Hotel Grand Voyage

4.0 star property
Adventure awaits at this upscale hotel where guests can hit the slopes with a convenient ski shuttle or enjoy a round at the 9-hole golf course

Choose dates to view prices

Located in Almaly District, Hotel Grand Voyage combines luxury with recreation. Guests can enjoy the bar, 24-hour business center, and dry cleaning/laundry services. Free WiFi is available in public areas, and attentive staff ensures all needs are met.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
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  • Free Wi-Fi
  • Restaurant
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8.4 out of 10, Very good, 337 reviews
The price is RM461
RM535 total
includes taxes & fees
1 Jun - 2 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for KZT 3000.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: KZT 5000 per vehicle (one-way)
  • Rollaway bed fee: KZT 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Hotel Grand Voyage pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Grand Voyage?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Grand Voyage?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Grand Voyage?

Checkout is at noon.

Does Hotel Grand Voyage provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 5000 per vehicle applies.

Where is Hotel Grand Voyage located?

Located near the slopes, this Almaly District hotel is situated in the city centre and within 1 mile (2 km) of Lermontov Russian Drama Theatre, Fantasy World Almaty and Nedelka Park. St Nicholas Cathedral and Auezov Kazakh Drama Theatre are also within 1 mile (2 km). Almaly is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

Reviews

Verified

8/10 Good

Maksim

Liked: Cleanliness, property conditions & facilities, room comfort

Нормальный отель на пару ночей

Оформили ранний заезд, заселились без проблем в районе 6 утра, бронировали два одноместных номера. В моем номере не работал телевизор, до конца продувания его так и не включили. По выезду попросили повторно оплатить проживание, хотя все было оплачено по заезде. Хорошо, что у меня был чек, подтверждающий оплату.. Из за таких нюансов впечатление подпорчено, но в целом - нормально .
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Christiane

Liked: Cleanliness, staff & service, room comfort

Einfaches Hotel

Einfaches Hotel, günstig und recht zentral. Zimmer sauber und ordentlich, Frühstück sehr einfach (begrenzte Auswahl, definitiv nicht frisch - Käse und Wurst bereits wellig und ausgetrocknet, mehrfach recycelt). Für den Preis und zum ausschließlich Übernachten okay.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Ting Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a clean and comfort hotel.The staff is very helpful.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mehran

The staff were very friendly.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Eduardo

Liked: Cleanliness, room comfort
Hotel cl
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpfull. But I stayed in room 513 and the internet was unreachable.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Tigran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший, комфортный, чистый, удобно расположенный отель с внимательным персоналом
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place at a competitive price.
Stayed 1 night in May 2018
Verified

8/10 Good

Aussy Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in April

Great staff and clean modern room. Help with taxi and restaurant
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

I have tried several hotels in Almaty and think this is the best 4 star hotel with best service and best facilities. perfect for business travel. the only downside is that there is no food at the Hotel without the breakfast, but the hotel orders food from external restaurants and that is working good. The breakfast is good. The hotel are lucky to have some of the hotel staff who is working there and deliver a very good service. This is the main reason I use the hotel a lot.
Stayed 4 nights in Nov 2017
Verified

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

good facilities and it seems quite new. very good service
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

This is a good hotel on the whole. The room was very clean and kept that way and the hotel staff were friendly and attentive to our needs. A few small things that could have improved our stay: the food at breakfast wasn't great, the wifi kept cutting out (though it is apparently more reliable in the 'business centre') and our room was too warm without the air conditioning on – but the air conditioning was quite noisy. There's also a very strange set up in the breakfast room – a colossal sound system and huge screens showing a low-quality news channel (!) – which didn't exactly make us feel relaxed.
Stayed 9 nights in Sep 2017
Verified

6/10 Okay

Denis

Liked: Cleanliness

No suites available.

Safe was not working, shower was broken, hairdryer was very poor.
Verified

6/10 Okay

Pawel

Liked: Cleanliness, property conditions & facilities, room comfort
not great area, no restaurant nor bar open
Verified

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel, value for money

The hotel is clean, new, they gave me lovely room with nice view, value for money, staff is extremely helpful and welcoming
Verified

10/10 Excellent

Sharofiddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

comfortable room, friendly staff, convenient location
Verified

10/10 Excellent

Sharofiddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice for that price!

Hotel staff is friendly, very clean and comfortable room.
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Desk help.

Sultana at the front desk went above and beyond to answer my questions. I have been in hotels in over a thousand cities in 140 countries around the world and she was the best I have meet so far.
Verified

6/10 Okay

Yahya

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Nov 2021
Verified

10/10 Excellent

BADER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021
Verified

8/10 Good

Marat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort