Hotel Sercotel Maya Alicante

3.0 star property
Family-friendly hotel connected to a railway/underground station in Alicante with a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Hotel Sercotel Maya Alicante

Seasonal outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
Property amenity
Buffet
Meeting facility
Just steps from Postiguet Beach, Hotel Maya offers relaxation with a poolside bar, mini golf, and restaurant. Guests enjoy free WiFi, multilingual staff, and a coffee shop. Kids love the playground, and parents appreciate the attentive service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service
The current price is RM856
RM942 total
includes taxes & fees
16 Oct - 17 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room (With Views)

Highlights

Air conditioning
TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Minibar
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

Room (Triple)

Highlights

Air conditioning
TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Minibar
Satellite channels
  • Sleeps 3
  • 3 Twin Beds

Suite

Highlights

Air conditioning
TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Minibar
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

Superior Room

Highlights

Air conditioning
TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Minibar
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

Classic Room

Highlights

Air conditioning
TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Minibar
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

Family Room

Highlights

Air conditioning
TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Minibar
Satellite channels
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
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About the area

Map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002

What's nearby

  • Castle of Santa Barbara - 3 min walk - 0.3 km
  • Postiguet Beach - 5 min walk - 0.5 km
  • Alicante Harbour - 13 min walk - 1.1 km
  • Explanada de Espana - 13 min walk - 1.1 km
  • El Corte Ingles Shopping Center - 3 min drive - 2.1 km

Getting around

  • Alicante (YJE-Alicante Train Station) - 3 min drive
  • Raspeig Tram Station - 15 min drive
  • Alicante (ALC-Alicante Intl.) - 22 min drive

Restaurants

  • ‪Café El Mirador - ‬7 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪Restaurante Alba - ‬2 min walk
  • ‪Bar Sol Y Mar - ‬5 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Hotel Sercotel Maya Alicante

Family-friendly hotel near Alicante Harbour
Close to Postiguet Beach, Hotel Maya provides a poolside bar, a terrace and mini golf. The on-site restaurant, Altea, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a playground.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Beach umbrellas, a billiards/pool table and a lift
  • 4 meeting rooms, a TV in reception and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 194 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bidets, shower/bath combinations and hairdryers
  • 21-cm TVs with satellite channels
  • Daily housekeeping, desks and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,799 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to November
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Frequently asked questions

Does Hotel Maya have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Hotel Sercotel Maya Alicante?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Sercotel Maya Alicante on 16 Oct 2025 start from RM 856.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Maya pet-friendly?

Yes, Hotel Maya allows cats and dogs (limit 2 total). There's a fee of EUR 18 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Maya?

Self-parking is available for EUR 12 per night.

What time is check-in at Hotel Maya?

Check-in start time: 4:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Maya?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Maya located?

This family-friendly Alicante hotel is located near the airport, within a 15-minute walk of Archaeological Museum of Alicante and Postiguet Beach. Alicante Harbour is 0.8 mi (1.3 km) away. Alacant Terminal Station is 29 minutes by foot.

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Hotel Sercotel Maya Alicante Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 349 out of 1003 reviews
Rating 8 - Good. 479 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and cleanliness was excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and breakfast
Stayed 3 nights in Sep 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Pet friendly, good parking, close to beach and restaurants. Hotel and particularly the rooms/bathrooms are too dated to award 4 or 5 stars however staff are great and so is location
Stayed 1 night in Sep 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, lovely breakfast, good value for price. Pool is small, always sun beds available anytime of day, 2 smoking areas available on ground floor. A few restaurants nearby, harbour & old town approx 0.9 mile away.
Stayed 5 nights in Sep 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities
Convenient to team and walk to beach or Castile de Santa Barbara. Ocean view balcony was worth it.
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, great breakfast, would definitely recommend
Stayed 7 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All reception nice
Stayed 1 night in Sep 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and the view to the Castillo de Santa Barbara is amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very busy breakfast buffet but not long to wait to be seated . Excellent choice of food , all freshly prepared . The room was clean and spacious with a large comfy bed and effective aircon. The reception staff were exceptionally friendly and helpful .
Stayed 7 nights in Jul 2025

6/10 Okay

Alasdair

Liked: Cleanliness, staff & service, amenities
Hotel was clean and staff were friendly and helpful. Breakfast was also good. However some of the fixtures and fittings were in poor condition and the shower didn't maintain temperature well
Stayed 3 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only a few blocks to the beach
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great location, central with bus stop & tram nearby too. Breakfast had everything you could imagine to choose from. Nice poolside snack bar. All staff were friendly & helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the beach and the centre. Nice pool terrace to sunbathe.
Stayed 3 nights in May 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff! We did had an issue with the airconditioner
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Fantastic hotel. Great location. Nice pool. Wonder staff and nice breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Susan Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique just a plain honest hotel. Rooms cleaned daily. Walking distance of many restaurants.
Stayed 7 nights in May 2025

10/10 Excellent

Ausrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location and reasonable price.

I had a three-day stay at the Maya Hotel and I am completely amazed. Amazed by the staff that went out of their way to make feel welcome. Wonderful in every way.
Stayed 4 nights in Apr 2025

8/10 Good

Miisa

Liked: Cleanliness, property conditions & facilities, room comfort
A lovely hotel! Spacious, quiet and clean room and a nice pool area. Breakfast was pretty good, but personally I didn't enjoy any of the coffees from the machine. Breakfast staff were kind and professional. Location was good in my opinion, but my mom thought it was a bit far from the city centre. However there were options for public transportation right next to the hotel, and we did walk to the centre and back a lot as well.
Stayed 2 nights in May 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Good gym
Stayed 1 night in Feb 2025

6/10 Okay

Zaba

Disliked: Cleanliness
Fantastic breakfast buffet. Dirty room- 2 used cotton buds found behind the bidet and a biscuit under the curtains. I kicked that out on to the balcony. Next day room was cleaned and the biscuit had disappeared but the cotton buds hadn’t! Room 404. Be interesting to see if they are still there. Some reception staff were indifferent.
Stayed 4 nights in Jun 2025

8/10 Good

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and I enjoyed my stay. I would visit this hotel again.
Stayed 4 nights in Nov 2024

8/10 Good

Asok kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, breakfast, and facilities.
Stayed 9 nights in Mar 2024

8/10 Good

Glen

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was a little dated but they were looking to update rooms. Unfortunately this was happening in the room underneath me. I am sure once all painted everything will be much improved
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The location is great, the communication is perfect, it's neat, solid, economy-level hotel. The only downside is that breakfast could start much earlier, at least for the coffee/pastry "section".
Stayed 2 nights in Dec 2024