Exterior

Reviews of Casa Alberola Alicante, Curio Collection by Hilton

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 141 out of 213 reviews" "
Rating 8 - Good. 57 out of 213 reviews" "
Rating 6 - Okay. 5 out of 213 reviews" "
Rating 4 - Poor. 5 out of 213 reviews" "
Rating 2 - Terrible. 5 out of 213 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. walkable to everything that's important and 15 min ride to the airport... amazing staff! Only issue was the shower head was extra rusty which threw me off and there was what looked like a small blood stain on the sheets.
Stayed 3 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, easy walking distance to the main site. Plenty of places to eat & drink nearby. Easy walk from the bus station if you want to use public transport to & from the airport. Hotel had a nice little lounge area if you wanted a quiet drink.
Stayed 1 night in Mar 2024

2/10 Terrible

George

Business traveller
This hotel refused to honour cancellation request due to delayed flight. Hilton hotels always tried to be friendly and courteous to their clients. This one does not deserve to be in the Hilton family. G. Rivin
Stayed 1 night in Mar 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and beautiful room!
Stayed 1 night in Mar 2024

8/10 Good

Carolyne Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff . Lovely decor, immaculate and clean . Would definitely go back
Stayed 5 nights in Feb 2024

10/10 Excellent

Leigh Anne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel. Great location on the waterfront. Very comfortable and clean. Friendly and helpful staff. The round room with a view was worth the extra charge. Highly recommend!
Stayed 2 nights in Jan 2024

2/10 Terrible

Jacqueline

Stayed 1 night in Jan 2024

8/10 Good

Arun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Natalie

Stayed 1 night in Nov 2023

10/10 Excellent

domenico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, extremely clean, beautiful rooms.
Stayed 1 night in Oct 2023
Response from Adriana Rodas on 11 Nov 2023
Dear Mr Cardillo, Thank you so much for taking the time to share your thoughts about your stay at Casa Alberola Alicante Curio Collection by Hilton! We're thrilled to hear that you found our rooms lovely and enjoyed its central location. Our team works hard to create a welcoming and comfortable atmosphere. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future. Thank you once again for choosing Casa Alberola Alicante.Best regards, Adriana Rodas

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is steps from the marina and main promenade, easy walking to all the activities in Alicante. The staff are friendly and very helpful. The area is quiet, shaded and safe. All around great experience, will surely try booking again.
Stayed 6 nights in Oct 2023
Response from Adriana Rodas on 30 Oct 2023
Dear Mr Francis,Thank you for taking the time to share your feedback with us. I'm glad to hear that you had such a wonderful experience at our hotel! We're thrilled that our location, just steps from the marina and main promenade, made it convenient for you to explore all the activities in Alicante. Our staff takes pride in being friendly and helpful, and I'm delighted to hear that they made a positive impression on you. We look forward to welcoming you back, Thank you for choosing Casa Alberola Alicante, Curio Collection by Hilton. Best regards,

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location very good
Location of the hotel was very good, few minutes from the harbour & easy access to many restaurants, bars & shops. Room was disappointing, quite small & odd shape. Breakfast mediocre
Stayed 2 nights in Oct 2023
Response from Adriana Rodas on 16 Oct 2023
Dear Erika,Thank you for taking the time to give us your excellent feedback on your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We regret that the room and breakfast did not meet your expectations, ee work hard every day to meet and exceed guest expectations,all your feedback helps us to improve.

10/10 Excellent

OLIVIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very attentive staff. Beautiful building right on the seafront and within easy walking of everywhere. The rooms were very comfortable with everything you could need. Would highly recommend 👍
Stayed 1 night in Sep 2023
Response from Adriana Rodas on 17 Sept 2023
Dear Olivia,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.

10/10 Excellent

Verified traveller

This was a very comfortable hotel with extra friendly staff. The decor was superb - very tasteful
Stayed 3 nights in Sep 2023
Response from Adriana Rodas on 17 Sept 2023
Dear guest,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, friendly staff and good location.
Stayed 7 nights in Sep 2023
Response from Adriana Rodas on 13 Sept 2023
Muchas gracias por tomarse su tiempo en valorar su estancia en Casa Alberola Alicante Curio Collection by Hilton. Trabajamos día a día para conocer y superar las expectativas de nuestros huespedes y esperamos haberlo conseguido durante su estadía. Su feedback nos ayuda a continuar trabajando para mejorar su experecnia. esperamos volver a verla. Saludos cordiales

2/10 Terrible

Luis

Stayed 2 nights in Sep 2023

10/10 Excellent

David

Stayed 2 nights in Aug 2023
Response from Adriana Rodas on 17 Sept 2023
Dear David,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.

10/10 Excellent

Grettel

Liked: Cleanliness, staff & service, property conditions & facilities
We love our stay there, perfect place and service.
Stayed 1 night in Aug 2023
Response from Adriana Rodas on 2 Sept 2023
Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely property looking over the marina. Lots of construction in the area right now but I imagine in another year it will be spectacular.
Stayed 1 night in Jul 2023
Response from Adriana Rodas on 30 Jul 2023
Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.

6/10 Okay

Emanuel

Travelled with partner
Disliked: Staff & service
Not so friendly staff, limited options in this property
Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beat place in town
Casa Albwtola is a great place to stay in Alicante, beautiful hotel, close to all the action and restaurants, great staff, and good food at their restaurant
Stayed 2 nights in Jun 2023
Response from Adriana Rodas on 28 Jun 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Best regards.

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from Adriana Rodas on 28 Jun 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Best regards.

10/10 Excellent

Martha

Stayed 1 night in Jun 2023
Response from Adriana Rodas on 25 Jun 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Best regards.

10/10 Excellent

Mykyta

Liked: Cleanliness, staff & service, property conditions & facilities
excellent rooms, location and very clean
Stayed 3 nights in May 2023
Response from Adriana Rodas on 5 Jun 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Adriana Rodas on 21 May 2023
Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience. At Casa Alberola Alicante, Curio Collection by Hilton. Best regards,

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent service
Stayed 3 nights in Apr 2023
Response from Carlos Aracil Canto, Front Desk Agent on 29 Apr 2023
Dear Nick,From Casa Alberola Alicante, Curio Collection by Hilton we appreciate your comment about us and we appreciate that you have given us a great rating. Obtaining the trust and loyalty of our customers is the daily goal of the entire team as we work to ensure that the hallmark of our identity, which is the treatment we offer to the customer to make them feel at home, continues to add and as well as your opinion reflects. We hope to have the opportunity to see you again very soon at Casa Alberola Alicante, Curio Collection by Hilton.Kind regards,

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
This hotel is beautiful, we stayed in a Joaquin style round room with balcony overlooking the sea & Marina.. the view was amazing. It is within walking distance to lots of bars/restaurants & a 10 Minute walk to the main shopping street. I Highly recommend this hotel. The staff were very helpful & friendly.I t really made our stay in Alicante
Stayed 4 nights in Apr 2023
Response from Carlos Aracil Canto, Front Desk Agent on 24 Apr 2023
Dear Katharine,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider staying with us in the near future and offering you the memorable experience that you deserve.IOnce again, thank you for your time and consideration. Kind regards,Casa Alberola Team.

10/10 Excellent

Joseph

Stayed 10 nights in Mar 2023
Response from Alejandra on 27 Apr 2023
Dear Mr. Joseph, Firstly, we would like to thank you for taking the time to provide us with your feedback further on your recent stay at Casa Alberola Alicante, Curio Collection by Hilton.

10/10 Excellent

Leona, Tampa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and close to many restaurants & eateries. Beach very close and hotel provides beach towel for you. Hotel restaurant “Lobster Bar” was exceptional!! The best meal that we have had on our trip to Spain!!! Highly recommend!!
Stayed 2 nights in Mar 2023
Response from Carlos Aracil Canto, Front Desk Agent on 29 Mar 2023
Dear Leona,From Casa Alberola Alicante, Curio Collection by Hilton we appreciate your comment about us and we appreciate that you have given us a great rating. Obtaining the trust and loyalty of our customers is the daily goal of the entire team as we work to ensure that the hallmark of our identity, which is the treatment we offer to the customer to make them feel at home, continues to add and as well as your opinion reflects. We hope to have the opportunity to see you again very soon at Casa Alberola Alicante, Curio Collection by Hilton.Once again, thank you for your time and consideration. Kind regards,

10/10 Excellent

elizabeth, dallas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay it was clean , nice room friendly staff , check in couldn’t ask for any more . Great location first time in Alicante !
Stayed 1 night in Mar 2023
Response from Adriana Rodas on 27 Mar 2023
Dear Mrs Elizabeth, Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider to stay with us in the near future and offer you the memorable experience that you deserve.t Thank you for your time and consideration.

8/10 Good

Anca Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has an excellent location very close to the harbour and also within walking distance to shops, restaurants and the old town. Our room on the 4th floor was big enough for 2 people and had amazing sea view. The turndown service was great and much appreciated and the staff was always friendly and accommodating. Overall we had a pleasant stay and would absolutely recommend to anyone wishing to visit Alicante!
Response from Carlos Aracil Canto, Front Desk Agent on 18 Mar 2023
Dear Ms. Anca Liliana,From Casa Alberola Alicante, Curio Collection by Hilton we appreciate your comment about us and we appreciate that you have given us a great rating. Obtaining the trust and loyalty of our customers is the daily goal of the entire team as we work to ensure that the hallmark of our identity, which is the treatment we offer to the customer to make them feel at home, continues to add and as well as your opinion reflects. We hope to have the opportunity to see you again very soon at Casa Alberola Alicante, Curio Collection by Hilton.Thank you.Kind regards,

10/10 Excellent

Petra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Carlos Aracil Canto, Front Desk Agent on 24 Jan 2023
Dear Petra,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated.We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider staying with us in the near future and offering you the memorable experience that you deserve.Once again, thank you for your time and consideration. Kind regards,

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Natalia Sevila, Front Desk Agent, Casa Alberola on 29 Dec 2022
Dear Barbara,Thank you for choosing Casa Alberola Alicante, Curio Collection by Hilton.Guest satisfaction is a vital factor for us and what we strive for on a daily basis and we work hard every day in order to meet and surpass guest’s expectations so we would like to apologize if it was not the case. All feedback and comments will help us as we continually work to improve our guest experience.At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider staying with us in the near future and offer you the memorable experience that you deserve.Kind Regards.

4/10 Poor

Edward

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Wouldn’t return.
Rooms smaller than expected and felt basic. Heating controls did not work. Noise from restaurant below and street very bad. Couldn’t sleep.
Stayed 1 night in Dec 2022
Response from Natalia Sevila, Front Desk Agent, Casa Alberola on 21 Dec 2022
Dear Mr. Edward, I'm very sorry that our rooms did not live up to your expectations, Joaquin Room 402 is one of the biggest rooms at the hotel. Regarding heating controls, our front desk didn't receive any notice that your air was not working, if we had received it, we would have been happy to help you and solve your problem. This will help us to further improve our services. On the other hand, I apologies for the noise you may have experienced during your stay. In the integral reform that was carried out in 2019 in the Alberola building, we looked for the best solutions that allowed us in terms of thermal insulation. The problem was that being a protected building, the city council of Alicante put us quite a few limitations. However, I sincerely apologies for this. We look forward to welcoming you back to our hotel in the not too distant future! Kind Regards.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our second stay at this great hotel, we were upgraded to Room 202, a round room directly on the front of the building, however the breakfast experience has become disappointing and the room was very noisy at night.
Stayed 7 nights in Dec 2022
Response from Adriana Rodas on 11 Dec 2022
Dear Steven,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated.We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider staying with us in the near future and offering you the memorable experience that you deserve.Once again, thank you for your time and consideration. Best regards,

10/10 Excellent

Mark, ny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Response from Carlos Aracil Canto, Front Desk Agent on 5 Dec 2022
Dear Mark,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated.We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider staying with us in the near future and offering you the memorable experience that you deserve.Once again, thank you for your time and consideration. Best regards,

8/10 Good

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 4 nights in Nov 2022
Response from Carlos Aracil Canto, Front Desk Agent on 26 Nov 2022
Dear Rosalind,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated.We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider staying with us in the near future and offering you the memorable experience that you deserve.Once again, thank you for your time and consideration. Kind regards,

10/10 Excellent

Nicole Clare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel!
Very informative and prompt communications with the hotel during a disastrous journey. Super friendly service from Reception staff, to waiting staff and chambermaids. Great location; clean and bright hotel and comfy beds.
Stayed 3 nights in Nov 2022
Response from Carlos Aracil Canto, Front Desk Agent on 16 Nov 2022
Dear Ms. Clare,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated.We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider staying with us in the near future and offering you the memorable experience that you deserve.Once again, thank you for your time and consideration. Kind regards,

10/10 Excellent

VINODLAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Response from Carlos Aracil Canto, Front Desk Agent on 10 Nov 2022
Dear Vinodlal,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated.We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience.At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider staying with us in the near future and offering you the memorable experience that you deserve.Once again, thank you for your time and consideration. Kind regards,Casa Alberola Team.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay here. The facility was charming, the room was spotless and comfortable, and the staff was friendly and spoke excellent English. We’d definitely stay here again.
Response from Natalia Sevila, Front Desk Agent, Casa Alberola on 3 Nov 2022
Dear Patrick, Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. All your feedback will truly help us as we continually work to improve our guest experience.Once again, thank you for your time and consideration.Kind Regards.

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well placed and easy to find. The staff at the reception are very helpful and the room was nice and clean with everything we needed. We had breakfast there qhich was very good and the service staff were very friendly and helpful. The location is very nice and easy distance to walk to the harbour or shops. Highly recommended.
Stayed 3 nights in Oct 2022
Response from Natalia Sevila, Front Desk Agent, Casa Alberola on 1 Nov 2022
Dear Simon,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. All your feedback will truly help us as we continually work to improve our guest experience.Once again, thank you for your time and consideration.Kind Regards.

10/10 Excellent

Rakesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great views excellent staff and superb cleanliness.
Stayed 2 nights in Oct 2022
Response from Irene Garcia Front Desk Agent Casa Alberola on 28 Oct 2022
Dear Rakesh Diwan,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. All your feedback will truly help us as we continually work to improve our guest experience.Once again, thank you for your time and consideration.

8/10 Good

Rebecca

Stayed 2 nights in Oct 2022
Response from Natalia Sevila, Front Desk Agent, Casa Alberola on 16 Oct 2022
Dear Rebecca, Thank you for taking the time to provide us with your feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated.Best Regards.

8/10 Good

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel as well as the staff who assisted us.
Stayed 2 nights in Oct 2022
Response from Natalia Sevila, Front Desk Agent, Casa Alberola on 7 Oct 2022
Dear Santiago, Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. Best Regards.

10/10 Excellent

Chantal

Stayed 1 night in Sep 2022
Response from Natalia Sevila, Front Desk Agent, Casa Alberola on 27 Sept 2022
Dear Chantal,Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. Best Regards

10/10 Excellent

Clarence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in classic building. Ideal location. Friendly, helpful staff. Compact, but well-appointed rooms. Cozy bar. Wonderful stay. Thanks to the staff for the warm welcome, and help finding the off-site parking. Much better value than some other top rated hotels in Alicante.
Stayed 1 night in Sep 2022
Response from Natalia Sevila, Front Desk Agent, Casa Alberola on 12 Oct 2022
Dear Clarence, Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. Best Regards.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Overall a good experience
It was a pleasant stay. The employees were friendly, patient and helpful. Even though we stayed in a standard room it felt like a small suite. There was a lot of noise from the neighboring rooms. The standard of the hotel was a bit so-and-so, but the cleanliness was very good. Breakfast was average as expected, and the menu in the restaurant didn't catch interest.
View from room 303
Stayed 7 nights in Aug 2022
Response from Natalia Sevila, Front Desk Agent, Casa Alberola on 25 Aug 2022
Dear Patrick, Thank you for taking the time to provide us with your feedback and experience further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. Guest satisfaction is a vital factor for us and what we strive for on a daily basis, therefore we would like to know If there is anything we could have done better during your stay as we can observe you were note completely satisfied. We work hard every day in order to meet and surpass guest's expectations so we would like to apologize if it was not the case. All feedback and comments will help us as we continually work to improve our guest experience. At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider to stay with us in the near future and offer you the memorable experience that you deserve. Once again, thank you for your time and consideration. Kind regards,

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a little quirky done well
Stayed 2 nights in Aug 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break in the sun
As a frequent hotel user the Alborola stands out for a number of reasons. Staff in every area were friendly and helpful. The room was well furnished a good size and immaculate- no areas of wear or over use. Housekeeping was perfect, linen replacement and cleanliness were spot on. Included breakfast was all that was required, from continental to cooked. The position of the hotel was great for both beach and shopping with many nearby restaurants and bars. An enjoyable break and would return again in the future.
Stayed 6 nights in Aug 2022
Response from Natalia Sevila, Front Desk Agent, Casa Alberola on 16 Aug 2022
Dear Stuart, Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience. At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider to stay with us in the near future and offer you the memorable experience that you deserve. Once again, thank you for your time and consideration. Kind regards,

8/10 Good

James

Stayed 1 night in Aug 2022
Response from Natalia Sevila, Front Desk Agent, Casa Alberola on 9 Aug 2022
Dear James, Thank you for taking the time to provide us with your excellent feedback further to your recent stay at Casa Alberola Alicante, Curio Collection by Hilton, this is much appreciated. We work hard every day to meet and surpass guest’s expectations and we hope we did during your stay. All your feedback will truly help us as we continually work to improve our guest experience. At Casa Alberola Alicante, Curio Collection by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you do consider to stay with us in the near future and offer you the memorable experience that you deserve. Once again, thank you for your time and consideration. Kind regards,