"My husband and I stayed there for two nights recently, my husband had a heart attack earlier this year and was our first trip since. Our first night there my husband got really sick and needed something to help him. The hotel did not have items needed when I went to the front desk. Gentleman there offered to tell me where a store was but it was around 11:00 pm and we were there from the US and wasn’t familiar with the area and I didn’t want to leave my husband. The guy at the front desk got someone to cover for him and he went to the store for me. He offered this and I never ask him to. To me this was above and beyond his job duties. I was so nervous I forgot to ask him his name. This was August 20th on night shift, he was a dark skinned guy, maybe in his late 20’s. I wished I had gotten his name but I want to thank him from the bottom of my heart! Wallisch Family."