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Reviews of Parque de Campismo Orbitur Valverde

4 out of 5
Parque de Campismo Orbitur Valverde
Estrada da Praia da Luz, Lagos, Faro

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 49 reviews" "
Rating 8 - Good. 18 out of 49 reviews" "
Rating 6 - Okay. 11 out of 49 reviews" "
Rating 4 - Poor. 5 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Anna

Poco cuidado
Lugar poco cuidado, en general las maderas están poco cuidadas. La ventilación muy mal, hemos pasado muchísimo calor. Durante el día imposible estar dentro.
Stayed 3 nights in Aug 2023
Response from Parque de Campismo Orbitur Valverde on 31 Aug 2023
Agradecemos su visita y sus comentarios como contribución a la mejora de nuestros productos y servicios. Nos disculpamos por las molestias y esperamos poder recibirlo mejor en la próxima oportunidad.

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is advertised that it is a two minute walk to the beach. When we checked at the front desk, they said it is a 15 minute walk. After 15 minutes, the beach is nowhere in sight. Perhaps if we drove for 15 minutes. It should also be noted that this is truly a campground. The bungalow is a single-wide trailer that is half the standard length. The walls are paper thin. The shower leaks and runs underneath walls to other rooms.
Stayed 2 nights in Jul 2023
Response from Parque de Campismo Orbitur Valverde on 13 Jul 2023
We regret that the information regarding the distance from the camping to the beach publicised on the website is not correct. In fact, it is not only 2 minutes walking, but at least 15' to 20', depending on one's pace. We will liaise with Expedia to correct it. We also regret that you did not have a positive experience with the service provided in our campsite. We will make every effort to rectify the situation. Thank you for your comment.

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a bungalow at this campsite and it was great! It was quite hot during the day without aircon or a fan, but thankfully it cooled down quite a lot in the evenings so having a window open was fine. Seems like the bungalows have 2 sun loungers on each shaded balcony so having an afternoon snooze was also possible. There was a shop onsite which is very convenient. There is a bus stop outside going to/from the beach and Lagos, or you can walk to the Luz beach in about 20-30 minutes. It was a great experience and would return again!
Stayed 2 nights in Aug 2022

6/10 Okay

BARBARA

Stayed 3 nights in Jul 2022

10/10 Excellent

LIZ DAIHANA

Stayed 6 nights in Jul 2022

10/10 Excellent

bruno

Stayed 6 nights in Jul 2022

2/10 Terrible

RENISE

Disliked: Room comfort
Don’t do it
I would not recommend staying here. The Wi-Fi only works in one area and the restaurant on the property is not that good. I had to walk in the dark to find my bungalow and did not feel safe. The front desk did not care about any of my concerns and just wanted their money.
Stayed 3 nights in Jul 2022
Response from Parque de Campismo Orbitur Valverde on 12 Jul 2022
Boa tarde, Lamentamos que a sua estadia não tenha correspondido às suas expectativas. De facto, o sinal wifi está apenas disponível na área da sala de convívio, esplanada, sala de jogos e receção e não por todo o parque. Reforçaremos esta informação junto do operador no sentido de a divulgar difusamente a todos os clientes. Compreendemos o desconforto perante o facto de ter chegado já depois de ter escurecido e ter que caminhar a pé até ao seu alojamento, por falta de meio de transporte pessoal. Infelizmente é uma situação que não podíamos ter obviado de outra forma, já que os alojamentos afetos ao Operador Expedia estão pré-definidos e não podemos proceder a alterações de alojamentos para outros eventualmente mais perto da entrada do Parque. Isto aplica-se igualmente às alterações de datas e preços das estadias, que devem ser solicitadas diretamente ao operador e não à receção do Parque, que não tem autonomia para o poder fazer. Dito isto, esperamos poder contar novamente com a sua visita, garantindo que faremos tudo o que estiver ao nosso alcance para que a sua próxima estadia vá de encontro às suas expectativas e a satisfaça plenamente. Os nossos melhores cumprimentos.

8/10 Good

Elena Isabel

Stayed 3 nights in Aug 2021

8/10 Good

Cristiane

Stayed 3 nights in Aug 2021

4/10 Poor

Daniel

Disliked: Cleanliness, room comfort
Stayed 3 nights in Aug 2021
Response from BS on 16 Aug 2021
Lamentamos saber que não apreciou a sua estadia connosco e pedimos desculpa pelo incómodo, esperando poder receber melhor numa próxima oportunidade. Votos de boa saúde!

8/10 Good

José

Stayed 1 night in Aug 2021

10/10 Excellent

Fábio

Stayed 1 night in Aug 2020

8/10 Good

THERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Accommodations were clean and sufficient in size for my husband and I. The location was quiet and conveniently located between towns. The staff was friendly and helpful. The bed was firm. This is great if you are looking for simple accommodations at a great price! Overall, we were pleased.
Stayed 2 nights in Jun 2019
Response from BS on 11 Jul 2019
Thank you for reviewing our property. We are glad to hear from you that you enjoyed your stay with us and we’ll be looking forward to seeing you again soon.

8/10 Good

Klaus, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Campground
The campground is located between Lagos and Luz. There is a bus station right outside. It has a swimming pool and a restaurant. There are also laundry facilities on the ground. The cabin was nice and clean with refrigerator cookware and stove which would have come in handy if there would have been a small grocery store on the grounds. there was no air conditioner and the tv was a small analog tv with 3 channels. Internet is limited to the reception/pool/restaurant area. Personel was friendly and helpful.
Stayed 7 nights in Jul 2018
Response from BS on 6 Aug 2018
Thank you for reviewing our camping. We take your comments very seriously and we’ll work to fix the aspects pointed out by you. We’ll be looking forward to seeing you again soon.

4/10 Poor

Marcus , England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful dated and dirty
No wifi at all ! Dirty ! Broken tiles around outside pool Dangerous Not kettle on apartments Substandard restaurant No card facilities to pay for items at shop as staff struggled to use machine 2 star apartments at best
Stayed 6 nights in Jul 2017
Response from Santos on 22 Aug 2017
Your comments are really important to allow us to improve Customers satisfaction. Thank you for your review.

6/10 Okay

Jorge Manuel

Liked: Cleanliness
Stayed 4 nights in Oct 2023
Response from . on 8 Nov 2023
Adoramos saber que gostou da sua estada connosco. Agradecemos a preferência e esperamos voltar a ter o prazer da sua visita em breve. Votos de boa saúde!

8/10 Good

LAURA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The camping site is a bit old fashioned but the mobil home we got was spacious and comfortable. Unfortunately there were neither microwave and air conditioning. The market is small and rather poor of products. The swimming pool is nice and quiet. The nearest beach is at less than 10 mins by car but can also be reached walking.
Stayed 4 nights in Aug 2023
Response from Parque de Campismo Orbitur Valverde on 1 Sept 2023
We are glad that you enjoyed your stay with us. We appreciate your interest in our campsite and your contributions, and hope to welcome you back soon. We wish you good health!

10/10 Excellent

Álvaro

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy contento, estuvimos en un bungalow, y estaba estupendamente, la única pega y muy importante es la falta de microondas en la cocina, monitores para los peques durante todo el día, se lo han pasado muy bien,las vistas y los paseos han sido fantásticos, muy recomendable
Stayed 5 nights in Jul 2023
Response from Parque de Campismo Orbitur Valverde on 31 Aug 2023
Nos encanta saber que disfrutó de su estadía con nosotros. Agradecemos su preferencia y contribuciones, esperando tener el placer de su visita nuevamente pronto.

10/10 Excellent

Alba

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy tranquilo, ambiente familiar estupendo. Todo muy limpio y en muy buen estado
Stayed 3 nights in Jul 2023
Response from Parque de Campismo Orbitur Valverde on 13 Jul 2023
Nos encanta saber que disfrutó de su estadía con nosotros. Agradecemos su preferencia y esperamos volver a tener el placer de su visita pronto.

10/10 Excellent

Sergio

Liked: Cleanliness
Todo perfecto
Stayed 1 night in Mar 2023

8/10 Good

jean

Liked: Cleanliness
Correct
En fin de période touristique, le camping était peu fréquenté donc calme. Le bungalow ressemble à un cabanon, mais seul cela fait l affaire. Peu équipe en ustensiles de cuisine. Le restaurant est bien, plat copieux, bon prix, gens sympas. Sans voiture Luz est loin.
Stayed 7 nights in Sep 2022

4/10 Poor

Mickael

Liked: Cleanliness
Disliked: Room comfort
Confort horrible , les lits sont vraiment lamentable. Logement hyper loin de la piscine , voiture qui doit rester a l'extérieur. Bref tout sauf un camping 4 étoiles et même pas 3 étoiles.
Stayed 6 nights in Sep 2022

6/10 Okay

Antonio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
travaux pendant le séjour
Stayed 13 nights in Aug 2022

10/10 Excellent

Yohann

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ubicación y precio Ni me gusto olor a humedad
Stayed 4 nights in Aug 2022

6/10 Okay

Ana Luísa

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jul 2022

10/10 Excellent

Lucis

Stayed 4 nights in Jul 2022

10/10 Excellent

Carina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021
Response from BS on 7 Sept 2021
Adoramos saber que gostou da sua estada connosco. Agradecemos a preferência e esperamos voltar a ter o prazer da sua visita em breve. Votos de boa saúde!

6/10 Okay

LUIS

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Aug 2021
Response from BS on 7 Sept 2021
Lamentamos saber que não apreciou a sua estadia connosco e pedimos desculpa pelos incómodos, esperando poder receber melhor numa próxima oportunidade. Votos de boa saúde!

6/10 Okay

PORTALIER

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 5 nights in Aug 2021
Response from BS on 7 Sept 2021
Lamentamos saber que não apreciou a sua estadia connosco e pedimos desculpa pelos incómodos, esperando poder receber melhor numa próxima oportunidade. Votos de boa saúde!

10/10 Excellent

KARIM

Travelled with family
Liked: Cleanliness, room comfort
Tres bon accueil. Personnel sympa malgré l'affluence a la réception.
Stayed 1 night in Aug 2021
Response from BS on 18 Aug 2021
Nous vous remercions par votre visite et pour l’apreciation très positive. À Bientôt!

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 2 nights in Sep 2019
Response from BS on 25 Sept 2019
We are glad you stayed with us and we thank you for reviewing our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from BS on 3 Sept 2019
Very happy that you enjoyed your stay with us. Thank you for reviewing our camping. We’ll be looking forward to seeing you again soon.

10/10 Excellent

Patricia, Oise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super camping personnel très gentil toujours un bonjour et un sourire Je vous remercie tous Pour ma 1 ère au Portugal j’ai été ravi 2 semaines et demi sont passées vite Drap pour les lits serviettes de bain changer 1 fois par semaine c’est une première aussi dans un camping (Sauf pour ceux qui ont réservé les 3 chambres 7 places mais avec une autre société qui était le cas des cousins donc bien regarder si cela est inclus) Camping à 5/10 minutes en voiture de la plage de Luz Magasin à 5/10 minutes en voitures pour les courses Vraiment bien placé Pour ceux qui n ont pas de voiture arrêt de bus devant le camping Vraiment on a tous adoré le camping On a aussi testé le restaurant super bon dorade 11€ pas plus chère qu ailleurs et Dorade fraîche (vu la livraison) J espère n avoir rien oublié Personnel super je l ai déjà dit ? (Certain parle français un plus plus pour cela ) Merci à tous
Stayed 1 night in Aug 2019
Response from BS on 5 Sept 2019
Nous vous remercions par votre visite et pour l’apreciation excellente. Au retour, à bientôt!

8/10 Good

Diego Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar lindo y cómodo
El horario de Check-in es a las 17.00 (lo cual ya es bastante tarde) y aun así, recién nos entregaron el bungalow después de las 19.00. Teniendo en cuenta que el chock-out es a las 11, esto es casi medio día menos de disponibilidad. Aun así, el lugar es muy lindo y cómodo.
Stayed 2 nights in Aug 2019
Response from BS on 29 Aug 2019
Agradecemos la visita y la apreciación. Tomamos sus comentarios muy en serio. Seguro que encontrara mejoras proximamente. ¡Vuelva siempre!

4/10 Poor

Emmanuella

Disliked: Staff & service, property conditions & facilities, room comfort
Pas de ventilateur ni climatisation !!! Trop chaud. Pas de wifi dans l’appartement. Difficulté à stationner la voiture pas de place
Stayed 1 night in Aug 2019
Response from BS on 29 Aug 2019
C’est avec regret que nous prenons connaissance de votre sentiment. Nous nous efforçons sans cesse d´améliorer les prestations et le service que nous offrons à nos clients, mais nous prenons bonne note de vos remarques. Merci de votre visite et Veuillez nous excuser, s’il vous plaît.

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A repetir e convidar os amigos à experiência
Stayed 14 nights in Aug 2019
Response from BS on 22 Aug 2019
Adoramos saber que gostou da sua estada connosco e que nos recomenda. Agradecemos a preferência. Volte sempre!

8/10 Good

Fabiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from BS on 22 Aug 2019
Agradecemos a visita e a apreciação. Volte sempre!

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Aug 2019
Response from BS on 22 Aug 2019
Agradecemos a preferência. Volte sempre!

6/10 Okay

Tobias

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad management
In three days, we managed to wait for 3+ hours in the reception... receptionists are sweet, but also ignoring you because they are too stressed. They couldnt offer any compensation, as we could check in at 19:30 the first night after waiting 2,5 hours. Probably a strict and bad management
Stayed 2 nights in Aug 2019
Response from BS on 22 Aug 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Solenn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from BS on 22 Aug 2019
Very happy to have you with us. Thank you for reviewing our camping. We’ll be looking forward to seeing you again soon.

6/10 Okay

Verified traveller

Stayed 14 nights in Jul 2019
Response from BS on 22 Aug 2019
Very happy to have you with us. Thank you for reviewing our camping. We’ll be looking forward to seeing you again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Le temps pluvieux empechait parfois de dormir vu le bruit occasionné sur le toit
Stayed 7 nights in Mar 2019
Response from BS on 21 Mar 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Monica Judith

Liked: Cleanliness, room comfort
Disliked: Staff & service
Un camping que podría ser muy bueno si se esfuerza
Llegamos a las 8 de la tarde al camping y nos dijeron que el bungaló aún no estaba listo. Ante la sorpresa preguntamos que cuánto tardaría en estar y nos contestaron que no sabían, que podía ser una hora o dos... por lo visto no tenían personal suficiente pero no dudaron en hacer las reservas para varias personas que estaban en nuestra misma situación. El jefe estaba de vacaciones y al poco personal que estaba les dejó con el problema. Nos dijeron que nos fuéramos a cenar mientras esperábamos o que fuésemos al pueblo. El supermercado tampoco estaba abierto, por lo visto lo abren solo en temporada alta y se supone que ese fin de semana era fiesta en Portugal. Aparte de estos inconvenientes, el bungalow estaba muy bien, tenía de todo lo que te puede hacer falta, excepto cafetera, detalle que estaría muy bien para disfrutar en la terracota del bungalow. La ducha buena y los colchones también. En el restaurante se come bien y la piscina grande. A 5 minutos en coche de Lagos y en un buen sitio.
Stayed 2 nights in Oct 2018
Response from BS on 2 Nov 2018
Agradecemos la visita y la apreciación. Tomamos sus comentarios muy en serio. De imediato se procede de conformidad. Desculpe las moléstias. Seguro que encontrara mejoras proximamente. ¡Vuelva siempre!

8/10 Good

Luis

Liked: Room comfort
Disliked: Cleanliness, staff & service
Muito têm a melhorar!!!
O serviço de recepção péssimo, estive hora para fazer o chekin, e só me autorizaram a entrada às 18h00, quando deveria ser a partir das 16h, a limpeza do bungalow deficiente( com alguns cabelos no chão.
Stayed 2 nights in Aug 2018
Response from BS on 13 Sept 2018
Agradecemos visita. Lamentamos os inconvenientes e pedimos desculpa. Agradecemos os seus comentários como contributo para a melhoria de nosso serviço.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No debe publicitarse como estancia 4 estrellas
El estado del bungalow era pésimo, la limpieza inexistente, el lugar como tal muy bonito
Stayed 5 nights in Aug 2018
Response from BS on 15 Sept 2018
Agradecemos visita. Lamentamos os inconvenientes e pedimos desculpa. Agradecemos os seus comentários como contributo para a melhoria de nosso serviço.

8/10 Good

auguste

Liked: Cleanliness, staff & service
A recommander
Bon camping bungalow propre personnel sympathique et serviable Piscine point fort du camping bon rapport qualité prix
Stayed 5 nights in Aug 2018
Response from BS on 15 Sept 2018
Nous vous remercions par votre visite et pour l’apreciation positive. À Bientôt!

8/10 Good

Finn Egil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Algarve
Dette var en campingplass som var rent oversiktlig og ikke for stor. Betjeningen var hyggelig og hjelpsom.
Stayed 1 night in Aug 2018
Response from BS on 15 Sept 2018
Hartelijk dank voor uw verblijf bij ons. Wij stellen uw feedback op prijs!

8/10 Good

mario, italy

Liked: Cleanliness, staff & service, room comfort
We hand a pleasant staying in a bungalow. This is optimal for family
Stayed 3 nights in Jul 2017
Response from Santos on 22 Aug 2017
Your comments are really important for us. Thank you for your positive review.