Dear Guest,We would like to thank you for having dedicated time to write a review about your recent experience at Hotel Casabela. Guest feedback is of the utmost importance for us to assess if we are meeting guest expectations and areas which may require improvement.We can see that you had a very positive experience with us and we thank you for the very nice comments addressed to our team members.We hope to see you again in the near future!Kind RegardsHC Team

Dear Guest,Thank you for sharing your comments on your recent experience at Hotel Casabela. We were happy to see you enjoyed our beautiful location and you recommend our sea view rooms. We also take onboard your comments regarding the breakfast and the sound of insulation for internal review as we hope to constantly improve our guests' experience. We hope to see you again very soon.Kind regardsHotel Casabela Team

Dear guest,We appreciate your feedback and are delighted to hear that you had a nice stay during your one-day detour to Ferragudo. It’s wonderful that you found our hotel to be a quiet and idyllic place, and the beautiful beach added to your experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a longer visit.Kind RegardsHC Team

Dear Guest,Thank you scoring your experience at Hotel Casabela. We're glad you had a very nice stay at our hotel and we hope to see you again very soon.Kind regardsHotel Casabela Team

First we are sorry to hear that the “anonymous client” has been here in August and he needed 5 months to write a report about his impression and that he was not feeling happy. We do recall this “anonymous client” as he started with unfair complaints because his friends were allocated two floors above. Of course on a holiday destination one can find also low-cost hotels, which is not our case. The price of the hotel in our category and period of the year is totally correct. The client booked the cheapest and last minute opportunity to get a room and we even upgraded it. The room typology he got upgraded was the garden sea view and our clients normally appreciate this allocation, because of the direct access to the garden, pool and beach. Our service times for food are the following: Breakfast – 08h00 to 10h00 Snack-Bar at the pool area – 11h00 to 18h00 Restaurant – 19h00 to 22h00 Of course the hotel provides À la Carte service and local Portuguese food. We do not provide “tortilla” a Spanish speciality as we are in Portugal. We are not an “All Inclusive” hotel. We are sorry to hear that the client’s shorts were not found. We are not responsible for items left behind after the clients’ departure. Our Housekeeping Department services do not deserve these comments because they have been working very professionally for many years and they are famous for their cleanness high standards.