"Staff was attentive when needed. Very calm and relaxing. If your are looking for a slower pace, relaxation and good food, this is a nice place. Food is fairly expensive compared to the local town a 10 minute walk. A variety of restaurants are available and multiple tourist shops. Parking is horrible, so use service from the airport and the hotel has rental cars if needed, also a Tuk Tuk that transports to Carvoeiro if choosing not to walk the 10 minutes. Great stay. "