El Lago

Comfortable apartment with kitchenette and balcony

Photo gallery for El Lago

Outdoor pool
Exterior
Desk, WiFi
38-inch TV with satellite channels
Private kitchen
Reviews
7.2

Good

Popular amenities

  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included

Check-in time

1:00 PM

Check-out time

12:00 PM

Explore the area

Map
Murta - Esq. Av. Pere Mas I Reus, 1, Alcudia, Balearic Islands, 07410
  • Popular LocationAlcúdia Beach5 min walk
  • Popular LocationHidropark17 min walk
  • Popular LocationAlcúdia Port3 min drive
  • AirportPalma de Mallorca (PMI)46 min drive

Most relevant reviews

About this property

Entire place

El Lago

Comfortable apartment with kitchenette and balcony
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free aparthotel. Self parking is free. Other amenities include a snack bar/deli, WiFi in public areas and a seasonal outdoor pool. The apartment offers WiFi, a kitchenette and a TV with satellite channels. Additional amenities include a balcony, in-room massages and a hairdryer.
This aparthotel offers 110 accommodations with a hairdryer. Rooms open to balconies. Satellite televisions are provided. Accommodation at this 3-star aparthotel has kitchenettes. Bathrooms include baths or showers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Body scrubs
  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: WiFi (EUR 2)

Parking and transport

  • Free offsite parking
  • Car hire
  • Free self parking on site

Family friendly

  • Children's pool
  • Playground

Dining

  • Daily buffet breakfast available for a fee: EUR 14 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Work spaces

  • Desk

Climate control

  • Air conditioning

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Phone
  • Safe at front desk

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Arcade/game room on site
  • Bicycle rentals on site
  • Billiards/pool table on site
  • Children's pool on site
  • Mini golf on site
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 110 units
  • 5 floors
  • Bicycle rentals
  • Built in 1987
  • Garden

Activities nearby

  • Beach
  • Sailing
  • Scuba diving
  • Snorkelling
  • Surfing/bodyboarding
  • Windsurfing

Similar properties

Policies

Check-in

Check-in start time: 1 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 to 20 per person
  • Fee for in-room wireless Internet: EUR 2 (rates may vary)
  • Fee for wireless Internet in public areas: EUR 2 per hour (rates may vary)
  • Fee for wired Internet in public areas: EUR 2 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Lago Alcudia
El Lago Apartments Alcudia
El Lago Alcudia
El Lago Aparthotel

About the area

Alcúdia

Located in Alcúdia, this aparthotel is in the entertainment district and near the beach. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Travelling with kids? Consider Hidropark and Karting Can Picafort. With scuba diving, snorkelling and windsurfing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Alcúdia Beach - 5 min walk
  • Hidropark - 17 min walk
  • Roman Remains of Pollentia - 3 min drive
  • Alcúdia Port - 3 min drive
  • Playa de Muro - 6 min drive

Getting around

  • Sa Pobla Station - 16 min drive
  • Palma de Mallorca (PMI) - 47 min drive

Restaurants

  • ‪Bellevue - ‬10 min walk
  • ‪Burger King - ‬16 min walk
  • ‪Cafeteria pizzeria croasan - ‬15 min walk
  • ‪Joker's Irish Pub - ‬4 min walk
  • ‪Banana Club - ‬15 min walk

Frequently asked questions

Does El Lago have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much is parking at El Lago?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at El Lago?

Check-in start time: 1 PM; check-in end time: anytime.

What time is check-out at El Lago?

Checkout is at noon.

Where is El Lago located?

This family-friendly Alcúdia aparthotel is located in the entertainment district, within a 15-minute walk of Alcúdia Beach and Platja dels Francesos. Playa de Muro and Alcúdia Port are also within 2 miles (3 km).

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 175 reviews" "
Rating 8 - Good. 80 out of 175 reviews" "
Rating 6 - Okay. 63 out of 175 reviews" "
Rating 4 - Poor. 10 out of 175 reviews" "
Rating 2 - Terrible. 3 out of 175 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

mick, teesside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good central base
the el lago apartments are very central off the main street which has countless bars and shops and eating places, I have been before to alcudia but not stopped at el lago it was a pleasant surprise as it was clean and very friendly staff pool was small but not to crowed so it was ok I would stop there again for sure, don't expect 5 star treatment at 3 star prices so based on that excellent.

8/10 Good

Gill, uk

Liked: Cleanliness, room comfort
Clean and basic

6/10 Okay

Verified traveller

Liked: Cleanliness
OK for the price
The hotel provided a base for the IM Mallorca. The kitchenette was very basic, not even a microwave, just 2 rings. The room was basic, it had all you needed, but not high quality. The TV was an old Cathode Ray Tube TV that required a 10 euro deposit to get the control so you could watch it - limited channels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious,close to shops,restaurants and the beach, beds too firm

6/10 Okay

Beverley, Hampshire England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not what I expected
The hotel el logo is a self catering appartment complex in not a bad location however when your self catering there are basic expectations one of them being a kettle which is a available at an extra cost as is toaster and remote control as with most hotels a deposit and cost for safe However if you have young children a basic need might be a microwave not here didn't ask as got fed up. The apartment kitchen consists of a few cupboards two rings and a sink When we had a ring on and air con and lights the electricity kept tripping when the engineer came to sort it he flipped the switch and then said do this if it happens again Which it did glad to report I'm still alive

8/10 Good

Bindy, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stroll to beach.Plenty nearby shops & food
Great value and ideal location. Suitable for those without a car. Nearby shops, restaurants and pubs. A short stroll to the beach. Some noise from outside as a busy area but usually quiet after 11pm. Hotel staff all friendly and helpful.

6/10 Okay

Lauren, London

Liked: Cleanliness, room comfort
You get what you pay for
Hotel is close to the beach and there's a few shops nearby so handy if you want to save money by eating in. Not the best self catering facilities, no microwave or kettle, just a hob. Pretty standard other facilities, air con was fine. On quite a busy road so some noise but nothing unbearable. staff were friendly, and on the most part helpful, although made things like getting clean towels difficult.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No atmosphere.
Hotel did not notify us off transfer departure time. Which was an hr earlier than the scheduled transfer time . (4 hrs before flight). As a result had to pay for taxi 85 euro.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El Lago "ok"
Had a fabulous holuday in Alcudia. Would rate El Lago apartments as ok. First impressions were not great. Kitchen facilities are less than basic. Two ring hob for cooking one of which didnt work for 3 days. Minimal crockery and cutlery. You need to rent a kettle and toaster for 15 euros each which I think is disgraceful. Wouldnt give them the money. Room was quite dated looking but was actually really comfortable and very clean. Hats off to the maid who serviced our room as she was very nice and helpful and thorough. Receptionist (female) should maybe take customer service lessons from her. Pool area was lovely. Always beds although a lot are broken. Nice clean well kept pool. Didnt eat in the poolside restaurant but did have a drink during happy hour. No day or night entertainment but that didnt bother us. Will definitely go back to Alcudia but wouldnt really rush back to El Lago

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You get what you pay for!
Wanted a slightly cheaper hotel having moved from another part of alcudia. We certainly got that! Facilities were pretty awful with things like having to rent a kettle and tv remote! I was worried about sneezing whilst on the furniture in case in broke. Hotel was in very 'British' part of town with lots of all you can eat places and British pubs. No air con in the room and sleeping with windows open meant we were able to listen to the 1am air hockey competitions held by the drunks in a bar opposite. Room was kept clean and it was a five min walk to the beach so we could go there to make up for sleep at night.