Albury Spa Hotels

"First of all - this is a motel. Not a hotel as advertised. Checkin - arrived just after 4pm - nobody in reception. Eventually had to go the bar to find staff to check us in. The room we were given was dated and tired looking and not at all like the pictures but as we were only stopping overnight we figured it would be fine. Everything was “acceptable” until waking the next morning and finding the bathroom full of black flies despite all windows and doors being closed. We couldn’t use the facilities and had to throw out our toothbrushes as they had flies all over them. Left immediately and couldn’t even access reception to check out. Had to wait around outside to hand key in to a staff member arriving to work. Sent email requesting a follow up and a refund, with multiple follow ups required for over a week due to lack of response only to be told it was an “environmental issue” out of their control. The club is under major construction which was communicated but it also advised all amenities are still available when they are not as the fitness facilities are closed. The “games room” is also just gambling machines."

"Excellent place to stay in Albury"

"Clean room, easy parking"

"cheap hotel and price reflected it"

"Nice and clean, and quite "

"Ideal stopover when travelling between Sydney/Canberra and Melbourne. Easy access off the Hume Highway and safe even for late-night arrivals, with convenient self check-in and key collection options. Rooms are spacious and exceptionally clean. Highly recommend calling ahead to confirm everything is ready, including expected amenities such as kettles and a microwave rather than assuming. It’s also worth getting any promised inclusions confirmed in writing to avoid miscommunication among the satff. Overall, a reliable, peaceful, comfortable and hassle-free stay."

"Front desk was not manned at any point during the stay. Towels and linnen was only replaced after calling and asking. The back glass door didnt lock propperly. The shower smelled of grey water when running. Staff werent friendly and seemed put out by my being in the room."

"It was okay, but dated."

"great location and handy to the centre"