LUX Island Resorts Albion hotels

"Extremely disappointing stay at LUX* Le Morne. While the property positions itself as a luxury resort, the experience fell far short of that standard. A major issue was the presence of a large number of cats roaming freely across the property, including around and inside restaurant areas. This was not disclosed anywhere on the website or booking platforms. This is particularly concerning as my wife is allergic to cats and became extremely uncomfortable and anxious throughout the stay. She barely stepped out of the room for most of the trip, which completely defeated the purpose of a holiday and made it feel like a waste of money. This should have been clearly communicated before booking so guests can make an informed decision. Cleanliness was also a concern. Ants were noticed in multiple areas, and even the coffee machine appeared unclean and poorly maintained. Overall hygiene standards felt inconsistent and not in line with a premium property. Food was another disappointment. Prices were very high—comparable to fine dining or Michelin-level expectations—but the quality, taste, and presentation were only average at best, in some cases closer to casual roadside standards. The room air conditioning was old and ineffective, making comfort difficult in the tropical climate. Basic room infrastructure clearly needs upgrading. While the location is scenic, the service, maintenance, food quality, and hygiene do not justify the rates charged. NOT RECOMMENDED FROM MY SIDE!"

"Our room was clean and very well equipped- our thanks to Geetanjalee. All the staff were friendly and welcoming from the moment we arrived and this continued throughout our stay. Breakfast was excellent with so many options available for all dietary requirements. The setting is superb with spectacular views over various pools towards the ocean - and the sunsets were amazing."

"Breakfast quality could be better. Better training in presentation of product. P In bathroom the door was damaged"

"Amazing hotel, loved it. 5 of 5 Stars would recommend"

"One of the most beautiful resorts we have visited. The staff was so polite and very helpful. The food was also very delicious. We would come back and also recommend to anyone. "

"The service needs to be impeovwe. We was advised to dial 0 to get service and we have dial 0 for 4 times to request the service but they get my ordered but have never bring it in."

"Quality of property did not match the price, the food was terrible, the WiFi was shoddy, and there were no blankets on the bed — only sheets — so we were cold all night. We came from Lux Le Morne, which was truly luxurious, and the difference in quality was stark. This is the second Riu I’ve stayed at and the first was similar, so I’m inferring that this is just the brand and will not try another one."

"The room was well clean by Raginee every day very happy with that. Service at the restaurant was very poor the staff are very slow. "

"Wonderful 2-week stay at Aanari Hotel. My room was clean and spacious and had a walk-in shower. The room was equipped with everything I needed including shower gel, shampoo, hand wash, towels, fridge, air con, and tea making facility. Beach towels are changed at reception. I slept beautifully on the large king-sized bed which was very comfortable. The staff really made my holiday - special thank you to Hans Sumputh the Manager and Rikesh the restaurant waiter for your highly efficient service and your genuine care, attention and hospitality. Thank you to the reception for all your assistance; also to the chef for all the good variety of tasty food we enjoyed and the room cleaner for keeping my room immaculate. Breakfast was plentiful and included scrambled eggs and so much freshly cut tropical fruits. The sega entertainment on Mauritian themed night was lovely. The location was ideal with Flic-en-Flac beach opposite and Carrefour supermarket next door. It has a spa and an outdoor swimming pool which I didn’t have time to use as I preferred the beach and had a hired car to visit all over the island. Free parking was provided on-site behind the hotel. The price was very affordable for half board. This hotel is a gem and I cannot recommend it highly enough for exceeding my expectations. I will definitely come back."