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Reviews of Villa della Pergola

Villa della Pergola
Via Privata Montagu, 9, Alassio, SV

Reviews

10

Exceptional

Rating 10 - Excellent. 47 out of 50 reviews" "
Rating 8 - Good. 3 out of 50 reviews" "
Rating 6 - Okay. 0 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Moray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a fantastic location with stunning panoramic views across Italian riviera and surrounded by wonderful gardens. The rooms are clean, spacious, quiet and well equipped . The reception staff are attentive and always there to assist. Service in the dining room is somewhat haphazard and unco-ordinated however and not up to the usual Relais & Chateaux and Michelin standard in my opinion. Breakfast in particular seems to be a particular difficulty. The breakfast buffet looks great but the choice is limited to cheese, fruit, yoghurt and cakes. Bearing in mind that this is already a princely hotel it is particularly disappoint that there is an additional charge at breakfast for some items eg eggs Benedict Euro 25, avocado and egg on toast Euro 15. If breakfast is offered as ‘included’ there should not be additional charges for fairly straightforward items - especially when catering for an international audience.
Stayed 3 nights in May 2023

10/10 Excellent

Spencer

Stayed 2 nights in Apr 2023

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the approach to the Villa, to our warm welcome, our greeting drink, the ambience & stunning gardens & scenery, we knew it would be magical & it truly was. Bliss.
Stayed 1 night in Jul 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
We had a fantastic stay. The property was fabulous, the service was excellent, and the rooms were immaculate. They also gave a great chef.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, the staff were amazing. We went to the beach and forgot to take towels and they magically appeared at our sun beds, which was such a nice touch. Will definitely be back.
Stayed 4 nights in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

Rita

Remarkable setting...but just short of perfect.
Set on the hills above Alassio, Villa Della Pergola aspires to be an Anglo-Italian paradise, and it very nearly succeeds. The gardens are majestic. sculpted out of 20,000 square meters. Nooks of diverse flora around every corner, an expertly-blended collection. A narrow drive connects the tiers, cut across by grassy paths and rough-hewn stairs leading to quiet perches perfect for soaking in the aromas of the citrus gardens: eucalyptus, lemon, chinotto. The villas themselves set above the wild gardens, encircling an ancient eucalyptus and looking out toward the sea. With all that, you'd suspect perfection all around. But the guest experience is uneven. > Service at NOVE doesn't match high quality of food. After our meal, we waited 25 mins for requested digestivo. We were unable to get the attention of any waiter to attend to us. We eventually left without. After mentioning this to management next day, response was lukewarm > No iron in room, none available to be brought to room, + guests are charged high rates for each item to be pressed. VDP would do well to follow tradition of St Regis + others -- 2 free items a day > Breakfast sorely lacking in variety of selections > Air con very subpar, unable to keep the room consistently cool > Attitude of certain staff consistently cold, uncaring > Tour of gardens delivered thoughtlessly A remarkable property with so much to recommend it. A truer dedication to guest experience would help this property reach its potential.
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

George, North Berwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded Retreat - ultimate relaxation guaranteed
Our visit to the Villa della Pergola was one of our most enjoyable holiday experiences. From the welcoming reception to the estate to our time to leave the service, standard of food, attentive and helpful staff could not be faulted in any way - I can not think of a negative item or observation to write. We were staying in the Villino della Pergola which is a beautiful villa . The gardens were a joy to explore and the pool area was very nice area to kick back and relax. We strolled down the hill into town on most days, Alassio is a very pretty and welcoming town, we managed to raise a few smiles with our attempts at Italian. We were amazed at the efficiency of the house maids, how they managed to attend to the rooms on a number of occasions during each day without ever being seen by ourselves - very discreet. When it was time to check out (very early in the morning) the hotel had set up a table in the dining room so we could have a light breakfast before leaving. Looking forward to revisiting this little haven.
Stayed 4 nights in Sep 2017
Response from pergola on 10 Aug 2018
Dear George, apologizing for the delayed answer, I would like to personally thank you for your nice feedback. Your kind words are more than enough to warm our hearts; all your appreciation towards our work is meaningful and let us know that, with all our efforts to make our guests’ stay as unique as possible, we are going in the right directions. Warmest greetings. Miriam Casella Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahhhhhh...
Slice of heaven. Tranquil, and serene. Had a lovely stay, and excellent staff.
Stayed 2 nights in Jun 2017
Dear Sir, Madam, Thank you for your review, and we hope to welcome you again in the future at the Villa della Pergola. Best regards, Guido Gunnella General Manager

10/10 Excellent

Robert B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5 Does not rate this place high enough.
Most beautiful place, remarkable gardens, wonderful staff, fabulous vista. This villa has been lovingly restored. No detail is too small to have gotten attention.
Dear Robert, We thank you for the nice words, and are happy that you have enjoyed your stay at the Villa della Pergola. We hope to welcoming you once again in the future, assuring you our outmost care and attention. Best rgards. Guido Gunnella General Manager

10/10 Excellent

daniela, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful villa
Amazing the history and the beauty of the villa .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place to stay
The hotel was fab, as was the food. Staff very friendly, and grounds and view of the coast were superb. Tricky, narrow road to get up to the hotel, but well worth it. Would love to return.

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The jewel of Alassi
A wonderful hotel with impeccable service and possibly the most perfect place I have stayed in. The hotel grounds are beautiful and the views are superb. All the staff were superb and could not have been more helpful. The food served in the restaurant was just perfect. I want to go back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find
Comfortable rooms, excellent service and beautiful grounds. Much nicer than most large, 5 star hotels.

10/10 Excellent

Robert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel
Beautiful hotel in privileged location overlooking the town and sea. Exceptional surroundings, wonderful staff and delicious food

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every minute
We stayed here for 2 nights and wish we could have stayed more!! The grounds are absolutely beautiful and you could walk and explore for hours. The rooms are spacious and impeccablely kept. Every detail of Villa della Pergola is gorgeous and held to the highest standard. And the views!!! We loved our server, Hermes and the villa manager Miriam. Both were a delight and true professionals. This was truly a special place for us and we can not wait to return!!!

10/10 Excellent

Nina, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Villa Della Pergola was a great hotel - I spent 2 nights there , the location is stunning , fabulous gardens and lovely room./ The staff were very helpful, service impeccable and I look forward to going back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Harri Kaarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine wahre Perle an der Ligurischen riviera!
Eine absolute Perle! Hochklassisch, freundlich und sehr angenehm! Fantastisches Personal, diskret aber auch lustig! Habe viele Hotels gesehen aber VilladellaPergola gehört zu den allerbesten! Lässt wirklich keine Wünsche übrig! Eins zu merken, nicht für Kinder, wäre störend für die Erwachsenen und langweilig für die Kinder also bitte nicht mit Kinder hinreisen
Stayed 4 nights in Oct 2022

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Ilhem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Бронировать!
Прекрасное место, отличные номера, Классный персонал!
Stayed 8 nights in Aug 2019

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnifique
un havre de paix luxe et simplicité
Stayed 1 night in Aug 2019

10/10 Excellent

Florent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À recommander
Magnifique séjour dans cet établissement que nous ne pouvons que recommander
Stayed 6 nights in Jul 2019

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekter Entspannungsurlaub
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

V., Monaco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent, best to reserve restaurant before you arrive
Stayed 1 night in Jul 2019

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour exceptionnel !!!
Exceptionnel un endroit magique, un service à la hauteur,et, le personnel parfait, nous le recommandons à tout nos amis...
Stayed 2 nights in Sep 2018

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach traumhaft!
Villa ist wunderschön, Suite war top, Sehr große und gepflegte Gartenanlage, Personal aufmerksam, freundlich und sehr zuvorkommend. Pool könnte etwas größer sein. 15 Minuten zu Fuß bis zum leicht abfallenden Strand.
Stayed 8 nights in Aug 2018

10/10 Excellent

Yoda, Draveil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un site idyllique
Le site est d’une beauté à couper le souffle et l’ensemble du personnel d’une gentillesse hors du commun. Le restaurant ajoute la possibilité de rester en vase clos. Le peu de chambres permet la tranquillité la plus totale face au tumulte de la Riviera en cette période aoûtienne. Il est certain que nous reviendrons.
Stayed 3 nights in Aug 2018

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Traumtag am Meer
Wir waren für eine Nacht da. Es war ein Traum! Der Park, Das Hotel, die Zimmer, einfach alles ist sehr schön gemacht. Wir genossen es sehr da zu sein und haben am nächsten Morgen auch noch das schöne Frühstück Buffet genossen. Alles nur vom besten! Wir kommen sicher wieder und werden das Hotel gerne unseren Freunden empfehlen.
Stayed 1 night in Jun 2018
Response from pergola on 10 Aug 2018
Dear Roger, thank you very much for your kind words and for letting every body know about your experience. We hope to have you back here in the future. Best Regards, Miriam Casella Front office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spettacolare
Abbiamo trovato molto disponibilità, infatti quando abbiamo prenotato non sapevamo ancora a che ora avremmo fatto il check-in, visto che ci sposiamo quel giorno. Quando siamo arrivati nonostante fosse luna ci hanno portato i bagagli in camera è preso i documenti senza farci passare dalla reception. La camera situata nel villino era molto bella e comoda. Unica pecca, probabilmente dovuta al calore della giornata, è stata la difficoltà nell'avere acqua fresca in bagno infatti dai rubinetti usciva o calda o tiepida soprattutto i primi 10 minuti. Nella stanza la fuoriuscita dell' aria condizionata è impedito parzialmente dalla tenda per cui di notte il calore si fa un po' sentire, a meno che non si preferisca tenere leggermente aperta la tenda favorendo però l'ingresso di luce
Stayed 1 night in Jul 2017
Gentile Signora Luisa, desideriamo ringraziarLa per la recensione e ci fa piacere sapere che avete trascorso un piacevole soggiorno presso la Villa della Pergola. Ci scusiamo per gli inconvenienti citati che abbiamo già provveduto a risolvere. Con l'augurio di poerVi ospitare ancora in un prossimo futuro, porgiamo a Voi cordiali slauti. Guido Gunnella Direttore

10/10 Excellent

Benke, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En plats för kontemplation.
Personalen var väldigt vänlig och hjälpsam. Speciellt vill jag framhålla Miriam i receptionen.
Response from pergola on 10 Aug 2018
Dear Benke, apologizing for the delayed answer, I would like to personally thank you for your nice feedback. Your kind words are more than enough to warm our hearts; all your appreciation towards our work is meaningful and let us know that, with all our efforts to make our guests’ stay as unique as possible, we are going in the right directions. Warmest greetings. Miriam Casella Front Office Manager

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
eine Oase der Ruhe
Bei einem spontanen Wochenendausflug haben wir diese Perle von Unterkunft gefunden. Eine herrliche Villa in einer riesigen und wunderschönen Gartenanlage. Das Personal sehr freundlich, das Essen sehr gut, und die Aussicht über ganz Alassio einfach herrlich. Das Morgenessen ist reichhaltig (ohne warme Fleischspeisen, also nichts für Amerikaner und Asiaten) , dafür mit vielen hausgemachten Dingen. Einzig die Anfahrt resp. die Auffahrt zur Villa ist nichts für grosse Fahrzeuge (SUV, Limousinen).

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WUNDERSCHOEN
Einfach nur *WOW* *PERFEKT*

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit exceptionnel
Personnel sympathique et compétent. Luxe de l'établissement

10/10 Excellent

Aleksandr, Новосибирск

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Райский уголок Италии и Алассио
Отель очень красивый,роскошная территория - настоящий ботанический сад, чистейший воздух и великолепный вид на Алассио и на море.Номера комфортные и современные, обслуживание на высоком уровне всего персонала. Завтраки очень вкусные. Только положительные эмоции и приятные воспоминания об этом отеле. С удовольствием вернемся в этот отель.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolut phantastisch!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhafte Villa, traumhafter Ausblick
Die "Villa della Pergola" ist ein traumhaftes, luxuriöses Anwesen oberhalb von Alassio. Bei unserem Aufenthalt stimmte alles - Freundlichkeit, Umgebung, Frühstücksbuffet, Zimmer. Erholung pur.

10/10 Excellent

H + R, Beinwil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein und fein
Ein traumhafter Ort um sich zu entspannen. Ein sehr gepflegtes Villenhotel in einer einmalige Aussichtslage umgeben von einer beeindruckenden Parklandschaft. Immer wieder grossartig. Wir kommen wieder!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa für die Seele
Ruhe, Stille, privater botanischer Garten und der traumhafte Blick über Alasssio auf das Meer bringen Entspannung pur. Das liebevolle, mit täglich frischen Zutaten vorbereitete Essen läßt den Alltag mühelos vergessen!