Villas in Alappuzha District

"The management and staff went the extra mile to please and accommodate all guests. I was impressed that they encouraged handicapped members in front line customer facing roles. The managers were seen guiding and encouraging staff to deliver a pleasant stay. "

"Better WiFi is definitely needed and TV without blackouts /current"

"Great service, attentive and proactive staff"

"Incredible service. The best in the business. "

"Great staff and great experience staying at The Leela Ashtamudi."

"It’s a newly built hotel with great staffs, good rooms and good foods. "

"We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake! "

"The parking space was not connected to the hotel."

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