Shangri-La Hotels and Resorts Al Gharbia hotels

"Best service at all. The names of each one of the staff members at the Lobby and reception, at the breakfast buffet, rooms, bell rings and bag support are endless. We traveled in family for pleasure with our senior mother and th team was very supportive with her! I don’t really have words to describe the high level devotion for customer service. The location and rooms, amenities and the buildings are exquisite. The restaurants inside the hotel all included even on the last Michelilin Star or awarded as well. I would like to write all the people that approached us for thousands of details but it’s impossible: Emeric, Pankaj, June, Gloria, Marie, Rizwan, Ana, Dana, Mohamed Salelh, Jitendra, Mandip and many more we jus WANT TO SAY THANKS. Thank you very much! We will bring you in our hearts. ❤️"

"Excellent "

"Very pleasant staff, always trying to be helpful "

"From start to finish this hotel delivered. Every staff member seemed to truly care about our wellbeing. We got a great upgrade. The location was even better than hoped. The gym was solid, the pools comfortable and uncrowded. We could not ask for more. "

"Great service"

"Exceptional"

"I can’t find anything to complain about. Therefore five stars. "

"Great"

"Staff were amazing, hotel grounds were beautiful and lots of choices for dining. Would 100% recommend."