Al Ghail hotels from RM223

"Great value, no issue s"

"It's so relaxing. Amenities are amazing. The animals are cute and fun."

"Since we entered the room , the lights and the AC was turned off . After we switched it on , everything went off after one hour ! And every time we switched it on , after some while it goes off again suddenly with no reason ! We called the front desk and complained , but they did nothing , then we went personaly to the front desk to complain , and asked them to change our room , but they didn’t response .. We couldn’t sleep all night because of that , AC was going off every one hour , and when we checked out we blamed them for ignoring our complain and not changing our room , but they didn’t seem to be sorry ! Our room No. Was 607 , on 11 Feb 2026 . There was electric problems in this room , but they didn’t admit ."

"Fresh juice not available anywhere "

"Good hotel "

"At check-in, they kept us waiting 30 minutes to inspect the room, even though we arrived around 8PM! When we got to the room, there was no towel, soap, shampoo, conditioner, and the water hose was ripped! They brought us towels at 11:00 pm, when we were already in bed. Also, the water heater was off, and we ended up realizing we had to turn it on ourselves after having a cold shower!!! The only positive was that the room was clean! "

"No elevator. No towels. No shower curtain. Noisy. Worn."