Shangri-La Hotels and Resorts Al Futaisi hotels

"One of the best experiences I had in an hotel ever. All was outstanding, but the staff above all. Thank you "

"Best service at all. The names of each one of the staff members at the Lobby and reception, at the breakfast buffet, rooms, bell rings and bag support are endless. We traveled in family for pleasure with our senior mother and th team was very supportive with her! I don’t really have words to describe the high level devotion for customer service. The location and rooms, amenities and the buildings are exquisite. The restaurants inside the hotel all included even on the last Michelilin Star or awarded as well. I would like to write all the people that approached us for thousands of details but it’s impossible: Emeric, Pankaj, June, Gloria, Marie, Rizwan, Ana, Dana, Mohamed Salelh, Jitendra, Mandip and many more we jus WANT TO SAY THANKS. Thank you very much! We will bring you in our hearts. ❤️"

"Everything was great. Breakfast options were incredible… so many choices and everything was delicious, fresh and plentiful. Rooms were good size, super clean and beds extra comfy. Location was great, yas express bus to theme parks was clean, always on time and air conditioned. Couldn’t fault the stay - it was perfect."

"Excellent "

"Very pleasant staff, always trying to be helpful "

"Great service"

"I can’t find anything to complain about. Therefore five stars. "

"Good hotel"

"Staff were amazing, hotel grounds were beautiful and lots of choices for dining. Would 100% recommend."