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Reviews of Palace Beach Resort Fujairah

5 out of 5
Palace Beach Resort Fujairah
Palace Beach Resort Fujairah, Al-Fujairah, UAE

Reviews

8.8

Excellent

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.0/10

Cleanliness

9.6/10

Staff & service

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Saif

Stayed 2 nights in Mar 2024
Response from Mustafa Abdelkader on 23 Mar 2024
Dear Saif,Thank you very much for taking the time to share your experience, it is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your visitWe are really happy to see you positive rating for our hotel. With a rating such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcoming you back at our Beach Resort.Warm Regards, Management Office

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Response from Mustafa Abdelkader on 11 Mar 2024
Dear Ahmed,Thank you very much for taking the time to share your experience, it is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your visitWe are really happy to see you positive rating for our hotel. With a rating such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcoming you back at our Beach Resort.Warm Regards, Management Office

10/10 Excellent

Mona

Travelled with family
Liked: Staff & service, property conditions & facilities
Good stay but room was not cleaned well as expected Also we can hear our neighbors while they are talking in the next rooms There is no security man in the floor to prevent children playing in the corridor
Stayed 2 nights in Jan 2024
Response from Mustafa Abdelkader on 14 Jan 2024
Dear Mona,We would like to thank you for your time and effort to share with us your positive feedback about your recent stay at our beach resort. We are extremely delighted to know that we managed to make you enjoy your stay at our hotel.We would love to welcome you soon at our beach resort. Warm regards,Management Office

10/10 Excellent

Khaled, El paso

Travelled with partner
Liked: Staff & service, property conditions & facilities
Amazing place, friendly staff
Stayed 1 night in Feb 2023
Response from Mustafa Abdelkader on 30 Nov 2023
Dear Khaled,We would like to thank you for your time and effort to share with us your positive feedback about your recent stay at our beach resort. We are extremely delighted to know that we managed to make you enjoy your stay at our hotel.We would love to welcome you soon at our beach resort. Warm regards,Management Office

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view to the sea
Nice stay at a newly built hotel. Everything was nice and neat, clean and shiny. Comfortable beds, large bathrooms and nice view to the sea. Atleast in the twin room there was separate door to the toilet from the bathroom, and that was really nice traveling with a friend. The private beach was really nice and clean. Nice restaurants and a beach bar with drinks, beer and wine. Can recommend really warmly!
Stayed 3 nights in Nov 2023
Response from Mustafa Abdelkader on 6 Dec 2023
Dear Anna,We would like to thank you for your time and effort to share with us your positive feedback about your recent stay at our beach resort. We are extremely delighted to know that we managed to make you enjoy your stay at our hotel.We would love to welcome you soon at our beach resort.Warm regards,Management Office

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2022
Response from Moustafa Abdelkader on 6 Jan 2023
Dear Guest,We would like to thank you for sharing your valuable feedback. We are so keen to see our service through the eyes of our guest and we value our guest feedback as we consider it as an opportunity for enhancement of our service level. We truly apologize for the inconvenience caused during your stay. We would like to assure to you that all your concerns have been passed to our operation team to make sure all rectifications have been taken to enhance our service.We would love to see you again in our hotel where we will take care of you.Thank you Palace Beach Resort Fujairah Team