Castles in Al Batinah North Governorate

"Excellent hotel, had an amazing stay. Front office staff were very polite and helpful (best service ever). Was impressed with Housekeeping staff and lobby staff. Thank you to everyone for making our stay comfortable:) "

"Clean "

"Good luck for all "

"Things which could be improved Porters were taking other peoples cars luggage and leaving behind people like myself behind even though it was Eid holidays and it was busy no excuse to miss people who have been waiting patiently or pick and choose.. Complimentary drink glasses should be refreshed sooner than waiting like 20 min Breakfast needs improvement omelette station and Que outside in the heat not a good idea especially where the Que is within stairs quite dangerous for elderly and children. Been staying here for last 5 years omelette station was better inside..Assam the activity guy was 5* amazing and kids really enjoyed it"

"Basic hotel service even not provided. Service staffs not willing to speak other than English. Room was not clean."

"Extremely clean and well organized. Very helpful and friendly staff."