Hotel Keluarga di Aktau

"There are hotels you stay in… and then there are hotels that quietly adopt you. Renaissance by Sulo did the latter. We were meant to pass through Aktau like a postcard in the wind. One night. A quick rest. Then onward. Instead, thanks to a ship delay involving our car somewhere on the Caspian chessboard, that single night unfolded into a full week. And this is where the magic happened. The reception team did not simply “assist.” They orchestrated. They investigated. They followed up. Twice a...

"Excelente custo-benefício. O quarto é ótimo, com uma boa varanda e banheiro completo com banheira e chuveiro. O hotel ainda oferece lavagem de roupa gratuita. O staff foi sempre muito simpático e atencioso."

"I had to stay in Aktau another week but had to leave my hotel (which was fully booked). I chose the Silk Way Hotel because it was REALLY well-recommended on Orbitz. What a mistake! If I could give this place “0” stars, that would STILL be too good! Why did other travelers not smell the carpets in the halls and in the room – which smell like sweaty dogs? How could they not comment on the rusty water in the bathroom, or the dust under the bed and in the room in general? How could they eat the...

"Very poor breakfast choice. The food of the room service not adequate to the price of the hotel and some dishes to forget. Personnel helpful and kind. "