2/10 Teruk
jose
Pengembara perniagaan
23 Mac 2026
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room with not hot eater at all, i did book a different hotel just to shower, they never offer not even to move me to a diferent room.
Also had roaches at my room and even inside the hair dryer wish particles of dead ones coming from the blower and got directly to my face,situation was notified to front desk wich they came and took pictures of the roaches inside the hair dryer.
Theyvsaid they notified the manager and that they where Goin to contact me ro rssokvevthe problem.
Manager never respond to emails and even attend me over the phone.
I will like to be refund for this horrible experience and this place should be taken of your contract. Just went back to puerto rico last week and try to contact the manager one more time over the phone and she denie to help me with compensation at all, i am gonna report this to the local department of consumers immediately.please will somebody help to resolve this situation and compensate me with a refund or a credit to be use, we are hard working ppl who supports yiur business, we deserve respect over all. My number is 262 3505600 and my name is jose serrano, hope hearing fro. You asap.thanks.
jose
Menginap 2 malam pada Jan 2026
