The staff is great and was very responsive. The rooms need a good cleaning and updating though. The sheets were old, stained and generally just all needed to be replaced. Its a great hotel for an episode of Hotel Rescue since the location and building hold so much potential (nice high ceilings, crown molding, nice floors), but all it needs is a few minor touch ups to get into great shape (new, white, unstained sheets, new shower heads, a good scrubbing down of the walls and furniture in the rooms) and it would be good to go and could probably charge several dollars more per night once these changes were mades