Games room

Reviews of YHA Adelaide Central

3 out of 5
YHA Adelaide Central
135 Waymouth Street, Adelaide, SA

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 230 reviews" "
Rating 8 - Good. 78 out of 230 reviews" "
Rating 6 - Okay. 23 out of 230 reviews" "
Rating 4 - Poor. 3 out of 230 reviews" "
Rating 2 - Terrible. 4 out of 230 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap tidy very basic short term accommodation close to city.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shaojie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo
Stayed 1 night in Mar 2024
Response from Rose on 13 Apr 2024
Dear Shaojie,Thank you for the excellent rating! We're pleased to hear you had a good experience at Adelaide Central YHA. We hope to see you again soon!Kind regards, Rose - Shift Manager

10/10 Excellent

Charmian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely! Great shared spaces and v good private room
Stayed 6 nights in Mar 2024
Response from Rose on 24 Mar 2024
Dear Charmain,Thank you so much for your fantastic review! We're pleased to hear that you enjoyed both our shared spaces and your private room at Adelaide Central YHA. We try to create a welcoming and comfortable environment for all our guests, so it's great to receive your positive feedback. We look forward to welcoming you back on your next visit. Safe travels until then!Sincerely, Rose - Shift Manager

6/10 Okay

Sean

Liked: Cleanliness, staff & service
As expected from a budget hostel. Nothing more, nothing less. No surprises.
Stayed 2 nights in Mar 2024
Response from Rose on 6 Apr 2024
Dear Sean, Thank you for taking the time to share your feedback. We're glad to hear that your stay met your expectations. At Adelaide Central YHA, we strive to provide a comfortable experience for all our guests. If there's anything specific you believe we can improve or add to make future stays more memorable, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future!Sincerely, Rose - Shift Manager

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really comfortable stay. Good Bed and a good price. Happy to stay again.
Stayed 2 nights in Jan 2024
Response from Rose on 19 Feb 2024
Dear Anthony,We're happy to hear you had a comfortable stay with us at Adelaide Central YHA! It's great to know that you found our beds comfy and our pricing reasonable. We look forward to welcoming you back again!Kind regards, Rose - Shift Manager

8/10 Good

Aleesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely, parking was a pain until I knew of paid secure parking. Only problems there isn't much for children to do there and no nearby parks. Also there was a permanent smell in the woman's toilets on G level. Overall though great for a tempory stay. Don't forget to label your food 😉
Stayed 5 nights in Jan 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rose on 5 Feb 2024
Dear Russ,Thank you for taking the time to rate us, and for giving us 5/5! We're committed to maintaining this standard and hope to see you again soon.Sincerely, Rose - Shift Manager

6/10 Okay

Sathish Anand

Travelled with group
Disliked: Amenities
The common kitchen was terrific. But the only problem was the room which dodnt have a toilet and the size was too small for the price .
Stayed 4 nights in Dec 2023
Response from Rose on 7 Jan 2024
Dear Sathish,Thank you for taking the time to review your stay at Adelaide Central YHA! We're delighted to hear that you found our common kitchen to your liking. Your feedback regarding the room is greatly appreciated. We understand that the absence of an in-room toilet and the size of the room might have impacted your comfort. Please know that we aim to provide a variety of room options to suit different needs and budgets, and we're sorry if this particular room did not meet your expectations. We're continuously working on improving our facilities and services, and your input is very helpful to this process. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Sincerely, Rose - Shift Manager

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Handy location. Walking distance to Central Market, library, museum and many coffee shops. Recommend Elementary Coffee which is a couple streets down. We stayed in a private with ensuite and it was everything we needed. Had never stayed in a hostel before and as the mom of 20 somethings thought it was all dorms. It’s not and there were others my age or older.
Stayed 2 nights in Dec 2023
Response from Will B on 8 Dec 2023
Dear Shannon,Thank you for the great review of Adelaide Central YHA! We are glad that you enjoyed your stay, especially so that you felt so comfortable and welcome. We hope to see you again very soon.Kind Regards,Will BShift Manager

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2023
Response from Rose on 12 Dec 2023
Dear Fleur,Thank you for awarding Adelaide Central YHA a fantastic 5 out of 5 rating! We are happy to know that your experience with us met your expectations to such a high degree.It's always our aim to provide excellent service and a comfortable stay, and receiving such positive feedback is a great affirmation for our team.We appreciate you choosing Adelaide Central YHA and look forward to the opportunity of welcoming you back in the future!Sincerely, Rose - Duty Manager

8/10 Good

caroline

One night at YHA
I booked a single room which was lovely, own bathroom too. Didn’t want dorm room cause I hate top bunks !However only two out of the four washing machines were working :( Building is maze like inside, nice and quite at night. Located right across street from Adelaide bus station.
Stayed 1 night in Nov 2023
Response from Rose on 12 Dec 2023
Dear Caroline, Thank you for choosing Adelaide Central YHA for your stay and for taking the time to share your experience!We're glad to hear that you enjoyed the privacy of your single room with its ensuite bathroom. Also, that our central location, right down the street from the Adelaide bus station, added convenience to your stay.Regarding the washing machines, we sincerely apologise for the inconvenience caused due to some of them being out of service during your stay. We have now fixed one of the broken washing machines and are working on the last one, so we have three available currently. Thank you again for your feedback. We hope to welcome you back again soon!Sincerely, Rose - Duty Manager

2/10 Terrible

Vinit

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it was the worst dormitory hostel experience I have ever had. From the moment I arrived, everything was wrong. The check-in process was slow and inefficient. The hostel staff was rude and unhelpful. When I finally got to my dorm room, I was horrified. It was filthy. The beds were unmade, the sheets were dirty, and the floor was covered in crumbs. There was even a cockroach crawling on the wall. I asked about lockers, and they told me that there were lockers in the dorm room, but they didn't have locks. I was shocked. How could they expect guests to keep their belongings safe if the lockers didn't have locks? I was so exhausted that I decided to just try to sleep. But it was impossible. The bed was uncomfortable, the room was noisy, and I couldn't stop thinking about the cockroach. I checked out first thing in the morning and went to a different hostel. I would never recommend this hostel to anyone. It is the worst hostel I have ever stayed in.
Response from Rose on 13 Nov 2023
Dear Vinit,Thank you for taking the time to share your feedback regarding your recent stay at Adelaide Central YHA. We sincerely apologize for the less-than-satisfactory experience you had during your most recent stay, and we appreciate you bringing these problems to our attention.We are truly sorry to hear about the issues you encountered, both during with the check-in process and within your dormitory. Your experience does not at all align with the high standards of customer service or standards of cleanliness we hold ourselves to at YHA, and we understand the impact this had on your stay.Cleanliness and guest comfort are our top priorities, and it is disheartening to learn that we failed to meet our usual standards on this occasion. We will review our housekeeping procedures and make sure they are being followed in order to prevent such occurrences in the future.Regarding the lockers in the dorm room, we understand the importance of securing personal belongings and although we do not provide free locks, they are available for purchase at reception. Alternatively, we recommend that guests bring their own locks. We genuinely regret that your experience with us fell short of your expectations. We value your input as it helps us identify areas for improvement at the property. It is our hope that you might reconsider staying with us in the future, allowing us the opportunity to provide you with a much more positive experience. If you would like to discuss your experience further, or have any additional comments, please feel free to reach out to us directly. Once again, we apologize for the inconvenience you faced and appreciate your understanding.Sincerely,Rose - Duty Manager

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really great & helpful didn’t matter what time I got there
Stayed 1 night in Oct 2023
Response from YHA Adelaide Central on 24 Oct 2023
Hi Kenneth, we're glad to hear you had a great time during your stay! Happy travels. Kind regards, Alex - Shift Manager

10/10 Excellent

Joshua S

Stayed 1 night in Sep 2023
Response from YHA Adelaide Central on 24 Oct 2023
Hi Joshua, thanks for leaving a review! Safe travels. Thanks, Alex - Shift Manager

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
Very clean and comfortable.
Stayed 3 nights in Sep 2023
Response from YHA Adelaide Central on 24 Oct 2023
Hi Judith, thanks for leaving us a review! Glad to hear you enjoyed your stay. Kind regards, Alex - Shift Manager

8/10 Good

MAKI

Stayed 8 nights in Aug 2023
Response from YHA Adelaide Central on 24 Oct 2023
Hi Maki, thanks for your review. Safe travels! Kind regards, Alex - Shift Manager

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and affordable
I stayed in a single room at YHA for 5 nights and really enjoyed my experience. All staff were super friendly and happy to help wherever they could. Having staff available at all hours of the day was also handy. The shared kitchen is well stocked with pots, pans, crockery, cutlery and salt/pepper, and there was always room to cook alongside other guests. Travelling for work, I particularly enjoyed the number of spaces available for me to work when I needed a change of scenery. Wifi was also excellent. Room was very large and clean, and the shared bathroom was also clean (despite a number of showers being out of order, I never had to wait for facilities). Highly recommend the YHA as an affordable, comfortable accommodation option!
Stayed 5 nights in Aug 2023
Response from Adelaide Central YHA on 1 Sept 2023
Hi Ashley, thanks so much for taking the time to leave us a review! We're glad to hear you had a great stay and received awesome service from our staff. Happy travels, and we hope to see you again soon! Kind regards, Alex - Shift Manager

6/10 Okay

Han Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Nice affordable clean ensuite room but the bed is abit too hard with no fridge or microwave in the room. Noise outside the room is generated from communal toilet which could be located away from private room as it disturbed one’s sleep.
Stayed 3 nights in Jun 2023
Response from Adelaide Central YHA on 14 Jun 2023
Hi Han Ling,Thank-you for taking the time to leave us a review. We've heard your feedback and will do our best to improve for next time.We hope to see you again!

8/10 Good

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the bus to the airport, clean and quiet.
Stayed 1 night in Apr 2023
Response from Adelaide Central YHA on 14 Jun 2023
Hi Emmanuel,Thanks so much for leaving us a review. We're glad to hear you enjoyed your stay.We look forward to hosting you next time!

10/10 Excellent

sharon

Stayed 1 night in Mar 2023

10/10 Excellent

R D

Stayed 7 nights in Mar 2023

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always provide excellent customer service. Cleanliness is great but could be slightly improved in the shared bathrooms.
Stayed 1 night in Feb 2023
Response from Adelaide Central YHA on 6 Mar 2023
Thank you very much for the kind words and the feedback. We will take it on board.

10/10 Excellent

Natalie

10/10 Excellent

Sahana

Stayed 2 nights in Nov 2022

2/10 Terrible

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The revolting man on when I went in the night after to extend my stay muttered something from the hotel about Jewish heritage and my ancestry because I timidly and politely asked him to check to see if I was booked in correctly and he refused to even look and I reported it to the Australian Government Solicitor now and you should give me 2 weeks free accommodation because of the disgusting despicable customer service from someone that is probably jilted Mossad.
Stayed 1 night in Oct 2022

8/10 Good

Katherine Louise

Liked: Cleanliness, amenities
Nice place to stay
Stayed 1 night in Sep 2022

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Angus B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel and great ensuite rooms
Great hostel and location. Had an ensuite room with view over the park. Nice bed and great facilities. Kitchen is a bit of a mess when I was there and people not doing dishes but other than that friendly reception team and nice place. Close to the bus stop to/from the airport.
Stayed 1 night in Jul 2022

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for providing a steady base whilst I explored Adelaide.
Stayed 4 nights in Jun 2022

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and facilities
Had a brilliant experience at the YHA, great people working there who were extremely helpful. Very central location and very comfortable room. Excellent value for money. Would highly recommend and would definitely stay again! Thank you!
Stayed 1 night in Jun 2022

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
The staff were so friendly and courteous from the beginning! Very comfortable room and all round great experience…would highly recommend!
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The word “Hostel” says it all
I guess the word Hostel says it all! Very basic rooms even though it was meant to be a double room with an ensuite. The price I pain I could’ve got an actual hotel room with a lot more benefits! One double bed and two bunks in the room. You get one little round cake of soap for four people so you wouldn’t all want to be really dirty having a shower! There are no tissues to be found anywhere. No coathangers to hang anything up and where you can hang something is not even a cupboard door. Pillows and bed were pretty average. Air-conditioner is operated by downstairs at the reception so you have to pick one temperature for the whole time you’re there. If anything it was an inconvenience all round. Definitely wouldn’t stay there again and definitely wouldn’t pay $140 a night!!! And you can always hear hotel door slams shot can’t you….. even at the end of the hallway you can still hear everyone coming and going.
Stayed 1 night in May 2022

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a quiet area but in walking distance of city and festivals.On site parking was a bonus.
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Desere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Dec 2021

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply one of the best backpackers you’ll find.
Stayed 1 night in Nov 2021

2/10 Terrible

Raymond

Business traveller
Disliked: Staff & service
Website should clearly state reservation will be rejected if you are not double jabbed
Stayed 1 night in Dec 2021

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, clean sheets - suited perfectly.
Stayed 3 nights in Nov 2021

4/10 Poor

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Intrusive
Nice enough however, a staff member came into the room I was staying in while I was napping, and told me off for not using a sheet, then demanded that I fill out the census form. After that I was evicted. 3/10
Stayed 2 nights in Aug 2021
Response from Manager on 23 Aug 2021
Thank you for your taking the time to provide feedback. For hygiene reasons YHA require guests to use the commercially laundered linen. This is for your own protection and the protection of others. All guests were required to complete the census form as required by the commonwealth government. Guests are only evicted if you breached the guest code of conduct and deemed not suitable for a co living environment

8/10 Good

peter

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Shower plumbing needs urgent attention.All other aspects of stay good.
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very friendly, clean and safe place to stay walking distance to everything in the centre of Adelaide. Excellent kitchen, lounge area and balcony overlooking Light Square. Central food market and Coles supermarket two blocks walk nearby, lots of restaurants and bars around. Adequate shared toilets and showers with hot water - never needed to queue. Only issue was that the foam mattress was quite hard and bunk bed slightly noisy.
Stayed 4 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Potential With Some Attention to Detail
I chose YHA because they would have Covid cleaning protocol in addition to property standards. YHA has started accepting long-term guests out of financial necessity, and the common areas starting to resemble resemble a dingy backpackers. Fridges not being cleaned/cleared. All the crockery has been hoarded by long-termers. Beer cans left for a couple of days before finally making it to the bin. Stinky work boots left in corridors. The mirror in my private room was smeared with handprints. Cleaning protocol? Reception service quite slow. The lady remarked she was 'flat chat' - she moved at snails' pace and didn't know how to triage requests! Solutions: separate short stays and long stays into separate wings/floors. Designate 1/2 fridge for short stay use (1 week or less). Kitchens to be cleaned twice daily. Limit fridge use to 1 bag per long stay guest.
Stayed 5 nights in Mar 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Please dont get tricked that uf you oay $110 for a single room it will be nice ir has a balcony like advertised on the page. Had a filthy room that stank like cigarette smoke even after I sprayed several stuff. Room was laying towards a courtyard that started at the lower frame of my window. Just awful and also pretty dirty. Fingerprints all over the wall, the mirror.. could have also paid $28 to stay with others, would have been possibly better.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Staff & service
Huge hostel
Pros: prime location, huge kitchen (very clean and organised), big common area, clean bathrooms Cons: no individual power points in dorms (this is a MUST have), dorm was hot at night (aircon was off and only the reception has control over it), no 24h reception, a lot of people staying long-term and not interested in interacting with other guests, so the hostel lacks an atmosphere.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that breakfast is provided and that the commons area was plenty spacious with even TV and study rooms available. I just wish there were more wall outlets available in each of these rooms.
Stayed 1 night in Jan 2021

8/10 Good

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staying but I paid more than I should (was 24$ in my hostel.com account and I paid 29$ in the reception..) but the backpack is cool, clean and there are some space to work, eat and the bathrooms are clean!
Stayed 1 night in Jan 2021

8/10 Good

Yukihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020