Aci Castello Spa Hotels

"Room not clean, bathroom in particular. Air con did not work. Need investment as very dated "

"We had superior room with terrace, sea view and was perfect, better in real then on the picture, clean. Breakfast okey. Staff very friendly and helpful. Area nice, 20 minutes drive to centre. "

"The room is pretty small being a twin room and there is even smaller bathroom and we have problem getting boiled clean water because they did not give the kettle , instead there was a coffee machine which was extremely difficult to operate and the cups provided the paper ones were very, very small. As a result we have to buy water bottles from outside to fill the coffee machine. The staff were okay , one gentleman on arrival gave us the wrong message that we were already billed when it was not the case and we were billed at the end when we checked out . Not a big deal but we kept looking at our credit card and bank statements to check whether it was already done or not which was a bit of a waste of time and unnecessary, one of the girls at the reception kindly gave us a small bottle water so that was appreciated. Overall it was okay but it would do with a bit more space to put things on like toiletries in the bathroom and also the roof off restaurant was costly and the view wasn’t that brilliant anyway."

"All good"

"The hotel is really nice , the buffet breakfast is really good, the service and staff are really good. Great swimming pool and area. "

"Amazing! I absolutely loved this hotel! "

"Absolutely loved our stay here! The Castello San Marco really is charming! The property is beautiful, the room was extremely spacious and comfortable, the breakfast was fantastic, and we can't say enough about how lovely the staff was! Alexandra and Flavia were so wonderful and helpful with everything we asked for. We would stay there again any time!"