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Reviews of Accra Marriott Hotel

5 out of 5
Accra Marriott Hotel
Liberation Road, Airport City, PO Box CT, Accra, Greater Accra

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 110 reviews" "
Rating 8 - Good. 33 out of 110 reviews" "
Rating 6 - Okay. 9 out of 110 reviews" "
Rating 4 - Poor. 4 out of 110 reviews" "
Rating 2 - Terrible. 10 out of 110 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great food.
Stayed 2 nights in Jan 2024

2/10 Terrible

Nagimu

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll not stay there again
Stayed 2 nights in Apr 2024

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
My team and I stayed at the Marriott for just over a week. We greatly appreciate the entire staff. From the Cheif Ms. Patricia who was friendly and accommodated our daily dietary needs, to the transportation Staff specifically Godfred who was kind, helpful and ensured we got to work on time each day. The warm welcome really made a difference as well as others friendly staff such as Abigail who helped to seat us together as a large team during meals. Thank you for your hospitality. I will surely return.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ignition

Stayed 1 night in Feb 2024

8/10 Good

AKRAM, boca raton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2024

10/10 Excellent

Anne

Liked: Amenities
Stayed 3 nights in Jan 2024

2/10 Terrible

NATHAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

Kwame

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Horatius

Stayed 1 night in Nov 2023

8/10 Good

Smarajit

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very decent property. The location is not great. You can't go walk about at all.
Stayed 2 nights in Nov 2023

2/10 Terrible

SUKIRAT

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel in Ghana
Can easily say one of my worst stays in 23+ years of traveling around the world. Service is one of the worst in any hotel, Rooms are small, food quality is terrible. They are just misusing the Marriot name and airport location to charge $400 / night. I won’t even rate it as a 3 star hotel. Had always stayed at Kempinski or Movenpick in Accra on my numerous trips and will happily return to one of those two. This property is a write-off for me.
Stayed 4 nights in Oct 2023

6/10 Okay

SEEK MOUNT ZION,

Travelled with partner
Liked: Amenities
It’s Average
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Very good stay

4/10 Poor

Luke

Stayed 2 nights in Jul 2023

8/10 Good

kerman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying - Nice facility
It was a really enjoyable experience at the Marriott Hotel in Accra, Ghana. The service was great, the food was ok and the facility was nice.
Stayed 6 nights in Jul 2023

10/10 Excellent

Sho, Tokyo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
As usual, just like coming home. It was very nice to go back to Marriott Accra. Staffs are very nice and really try to help! Outside private taxi drivers are vulture; so, watch out. One thing I would like to request is when I asked the door person to get me a taxi, he said they couldn’t. ‘Go outside the hotel’ really did not help. I hope they would be courteous like others to call me a taxi.
Stayed 2 nights in Jul 2023

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly hotel. Serve you with a smile. Vegetarian food options however are a bit of a let down
Stayed 1 night in Jun 2023

10/10 Excellent

APOLLOS

Stayed 2 nights in Apr 2023

10/10 Excellent

Manhal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Sep 2022

10/10 Excellent

Eugene, Ellenbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service , from reception staff, house keeping and more so at the executive lounge from Brenda.
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiesta
The overall environment was clean, facilities were in good condition and staff were courteous. The breakfast buffet had lots of variety and strongly recommended.
Stayed 2 nights in Sep 2022

10/10 Excellent

Hsi Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

JP Fontini

Stayed 1 night in Aug 2022
Response from Lydia Laryea on 30 Aug 2022
Thank you for the feedback. we look forward to welcoming you whenever your travel plans brings you to Accra

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was very nice and convenient to airport. However really nothing to do in immediate area. They need a ace closer to ocean!
Stayed 3 nights in Jul 2022
Response from Lydia laryea on 19 Aug 2022
Thank you for the feedback . We look forward to welvoming you on your next visit

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2022
Response from Lydia Laryea on 30 Aug 2022
Thank you for the feedback . we look forward to welcoming you when your next travel brings you to Accra

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a warm and inviting nature. Staff is extremely pleasant and courteous. I'm thrilled to have spent my time at the Marriott. I hope to return soon. A big thank you to Isaac and Sarah (cleaning crew).
Stayed 2 nights in Jul 2022
Response from Lydia laryea on 19 Aug 2022
Thank you for the feedback.We look forward to welcoming you on your next visit

8/10 Good

ABDUL RAZAK

Stayed 2 nights in Jul 2022
Response from Lydia Laryea on 30 Aug 2022
Thank you for the feedback . we look forward to welcoming you when your next travel brings you to Accra

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Ben

Stayed 3 nights in Apr 2022

8/10 Good

Carmen

Stayed 1 night in Mar 2022

8/10 Good

Daniel

Stayed 1 night in Mar 2022

10/10 Excellent

Amerley

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was serene. The breakfast was really good.
Stayed 1 night in Feb 2022

10/10 Excellent

IBARI

Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Stopover
Housekeeping ruined what would have been a reasonable
Stayed 3 nights in Feb 2022

6/10 Okay

Joseph

Stayed 6 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Ofunne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,close to airport. Clean and excellent,friendly staff.
Stayed 7 nights in Dec 2021

2/10 Terrible

Leonora

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff is horrible and not friendly and very stiff
Stayed 1 night in Dec 2021

10/10 Excellent

Francis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

Ardella

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2021

6/10 Okay

Nathan

Business traveller
Disliked: Property conditions & facilities
Could be allot better. Tired hotel.
Hotel is average. You can get better value for your money. My room was moldy, but I was too lazy to repack and move. Service is unpredictable. They lost my laundry for three days. Food is average. Location is good next to airport. Likely will try other hotel next time.
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, calm, clean, nicely appointed.
Stayed a couple of nights, front desk staff were excellent. comfortable, very nice room arrangement (king bed), excellent and efficient for working. It was a really clean, calm place to stay, thank you!
Stayed 1 night in Aug 2021

10/10 Excellent

KOMI

Stayed 2 nights in Aug 2021

10/10 Excellent

Mette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very covid-conscious and a beautiful stay
Obsessive about cleanliness. Room was very comfortable and the hotel was relaxing and comfortable. Would definitely stay again.
Stayed 1 night in Aug 2021

10/10 Excellent

Thomas

Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was not goood.WiFi Week . Management sucks
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was polite and professional. The computer center was down so I couldn't access it to print though.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, an excellent hotel at a great location with very friendly staff.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Great!
Stayed 6 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the rooms were nice. The servers in the restaurants ignore you, very frustrating when you want to eat!
Stayed 3 nights in Jun 2021