Relax Palace Hotel

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Relax Palace Hotel provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM

Late check-in subject to availability

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 9 May 2026 to 31 January 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 10009869

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Frequently asked questions

Is Relax Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Relax Palace Hotel?

Self-parking is free at this property.

What time is check-in at Relax Palace Hotel?

Check-in start time: 4:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Relax Palace Hotel?

Checkout is at 2:00 PM.

Where is Relax Palace Hotel located?

Situated near the airport, this hotel is within 12 mi (20 km) of Andalus Park, Abu Khayal Garden Park and King Khalid University. Prince Sultan bin Abdul Aziz Stadium and Abha Lake are also within 16 mi (25 km).

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Reviews

Reviews

7.4

Good

6.8

Cleanliness

7.0

Amenities

6.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

10/10 Excellent

Vishnu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean , neat ,located in a quiet place and a decent pricing .
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Mariam

Liked: Staff & service, property conditions & facilities, room comfort
It was conveniently located, clean but have to remind the staff to.remove breakfast tray!
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Khaled

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience taught me to scrutinize the number of reviews and not rely solely on them, especially when a place claims to have an exceptional rating. I felt misled by the hotel description, which did not match reality, and by the claim that breakfast was included, used to attract guests. The establishment resembles more of an apartment or motel with low-quality furniture, utilities, and poor maintenance. Soundproofing is nonexistent; I could hear noises from the upstairs room as well as stray dogs outside. The front desk staff was rude and unwelcoming, despite his insincere attempts to seem friendly. The maintenance staff and other employees displayed blatant rudeness, which greatly disappointed me. The furniture emitted a strong odor, making me worried about it lingering on my clothes after departure. If better service is available in Abha, I would gladly pay extra. The location and parking situation are chaotic. My positive experience at Namas with the Green Hills Hotel, which costs half as much, stands in stark contrast to this.
Stayed 2 nights in Oct 2025