Pillow-top beds, free WiFi
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Reviews of The Park Hotel

3 out of 5
The Park Hotel
Bryngwent, Abergavenny, Wales

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Nicola, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Jonathan, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Friendly proprietor. Comfortable and warm room. Extremely comfortable bed. Roomy bathroom. Stunning location with wonderful views over to the Black Mountains.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly place
Friendly people and food was nice. But room was really hot at night and couldn't open windows because scaffolding outside. WiFi didn't work in room.
Stayed 1 night in Oct 2018

8/10 Good

David, Southampton

Liked: Cleanliness, staff & service, room comfort
Nice for the price
This is a nice little hotel run by lovely people, good food in the evening, was given a breakfast box as I started my day fairly early. My Room was not the most modern but I had all the necessary things in there to get by. plenty of parking only downside was the wifi was not to great in my room.
Stayed 4 nights in Jun 2018

10/10 Excellent

Harmony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Office on 21 Jun 2018
Thank you!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Thought it was expensive
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2017

6/10 Okay

Vincent

Disliked: Property conditions & facilities
Pleasant location
OK for one night B&B stopover. A bit pricey for what it was. No heating in the bathroom so a bit chilly in the morning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Friendly Place
I enjoyed my stay at The Park. It is a clean and very comfortable place. The service was good and nothing was a bother. Everyone was very friendly.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Friendly people,but has issues & not worth £90.
Nice people, clean room and good size bathroom. However there were plenty of issues sadly. 1) while the booking on hotels.com was made with an Amex, the hotel indicated they were unable to access the details. Upon being presented with the same Amex, they said they didn't accept that card! The hotel accepted this was their mistake - they had failed to inform hotels.com of this. This was quite embarrassing as I had no other way to pay £90 - had to use phone banking to get the money transferred across 2) The room booked was a double - which for all intents and purposes means a double bed. However the room was tiny, and consisted of a small double. Not comfortable for two people. 3) The room was promoted as having air conditioning - an important feature given the recent hot weather. However, this is incorrect - the hotel has no air conditioning at all. Combined with the tiny bed, this made for a very uncomfortable night's sleep. 4) There were plumbing issues - in the shower it was a case of burn or freeze! There were visible hairs in the drain which was a bit gross too. 5) Some customer DIY required for sorting out the electrics! It's the only place in the area so if you have to stay there, avoid rooms 3 and 4. Not sure what the other ones are like, but these are defo not ones you want to be in.

4/10 Poor

Grainne, Dublin

Disliked: Staff & service
WiFi was very intermittent which was a major inconvenience on a work trip. Staff at check in were rude and unhelpful but this did improve. Excellent breakfast

8/10 Good

carol, Cheam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely character hotel very reasonably priced
Four adults shared a family room which was really a suite of two rooms plus bathroom, nice spacious rooms with single beds for everyone. Full welsh breakfast was included in the price but not mentioned on website. The breakfast was delicious esp the veggie sausages. We will be returning soon.

6/10 Okay

John, Warrington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A photogenic rural hotel.
It was for one night only. I had phoned the day before and said that I would arrive at 11:00pm. I was told that that was no problem. The hotel is run by a lovely couple. My room was small, and the wiring was very D.I.Y. - THE BATHROOM WAS LARGER but had plumbing issues. The Staff were FANTASTIC as was the breakfast. I would definitely stay here again but not in Room 4.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Handy to visit relatives.
Very warm, friendly and helpful, good location. Smashing breakfast - sadly Chef had an accident and was unable to work for the 2 days we stayed so not evening meals available.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Interesting old building in a lovely part of Wales
Short overnight stay due to the location of the venue.

10/10 Excellent

sandra, Chester

Liked: Staff & service, property conditions & facilities, room comfort
My favourite
Stayed here several times lovely place very friendly.

8/10 Good

Tracey, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Hotel
very nice hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again
Good food. Friendly staff. Comfortable room.

8/10 Good

PETER, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hereford
Very good Service, friendly, good Food and the owners cannot do enough for you. Very pleased

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Roger Dodd, Canada Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in the Black Mountains.
Set on the edge of the Black Mountains the Park Hotel is located in beautiful countryside. Our stay was very enjoyable with comfortable rooms and friendly staff. The bar was enjoyable in the evening with a typical pub like atmosphere and the breakfast in the morning was very good. I would most definitely book here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Hotel proved ideal for me.. I spent 3 weeks working in the area and this hotel ticked all the boxes. Close to work location. Good food. Comfortable room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotle well located
Business stay. Food was good, room was good.. Perfectly satisfied with my stay

4/10 Poor

Mature couple, Berkshire

Disliked: Room comfort
Overpriced little single room
Small room measuring 2.35m x 4.35m (No 3 on first floor) with large radiator 28cm from one side of bed. Could be dangerous when on. No table on this side just a standing lamp which was operated from the wall plug on the other side where there was a side table with light. Small half height wardrobe with two hangers. No hairdryer. Small double bed. Two hard chairs. Small corner shower (with broken door). 2 shampoos and 1 half full shower gel. Plastic tumblers not in sealed plastic. Only one set of towels. No heating in bathroom. Cooked breakfast ordinary. Boxes of cereals, milk and orange juice. No fruit or yogurt. The setting is lovely and the mattress, pillows and quality of the 1 set of towels was good. No signs or mention of sauna or spa hotel. Most of the staff were friendly. However this room is terribly overpriced at almost £100

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far from Hay Festival
hotel fine but further than expected from Haylocation was lovely

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night's sleep in quiet location.
Comfy bed, big bathroom, quiet location in countryside setting - perfect for good night's sleep before business meeting the following day.