4/10 Lemah
Danielle
Mengembara bersama keluarga
7 Okt 2025
Sukakan: Kebersihan
When i checked in. My room was messy and notified staff that my room was not ready. Housekeeping was still cleaning my room and they switched my room which had difficult time utilizing the tv staff had to come in the room to try and fix the tv. Spotted a roach, microwave did not work. Towels were disgustingly dirty. My son and i was disturbed many times by guest in the hallway arguing. I encountered a guest who put out their guest and the guest was knocked on my room that i was in. I felt unsafe i notified staff and they denied the person knocking on my door after looking at the cameras, and i was awoken several times for this guest knocking on my room door. I had my son in the room and felt very unsafe. I called staff from the room on my personal cell phone. Not sure what the guest wanted as it was not his room or the room of the person he was staying with.
Overall very nice room I stayed in. Great location.
Danielle
Menginap 2 malam pada Okt 2025