4/10 Lemah
Amanda R
Mengembara bersama keluarga
18 Ogo 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We arrived and they sent us to a room that was not cleaned and the beds had all been slept in. I called for assistance and they said “well it says it was cleaned”. In a room that sleeps 6, we had 4 towels, and 4 pillows for two queen beds. And there’s no way the room sleeps 6 unless you brought a cot. They advertise that there is a stocked kitchen, however the pots and pans and appliances were all in rough shape. The bathrooms were dirty on the floors. When we went to the front desk to ask for more towels and pillows we were given ONE pillow. Because they were out of pillows. The towels were very small and incredibly thin. There are two pools onsite and no pool towels. The staff were friendly but not very helpful. And the whole property looks run down with rooms that don’t even have closing doors. Even the windows don’t have screens. If I had another place to stay, I would have left because this was not as advertised. The pictures from the website are NOTHING like the actual property. Even the ice machine didn’t work. Clearly they are doing some remodeling in some rooms, but overall the place was unacceptable.
Amanda R
Menginap 2 malam pada Ogo 2025