Three Star Hotels in Santa Cruz

"I like that its walking distance to Mall of Asia, free bottle water, Refrigirator in room, i love the seaview from my room! I dont like that theres no 24 hours front desk service and hotel restaurant close early at 8pm. I dont like very limited towels provided, very old and color white it not white ..."…""I like that its walking distance to Mall of Asia, free bottle water, Refrigirator in room, i love the seaview from my room! I dont like that theres no 24 hours front desk service and hotel restaurant close early at 8pm. I dont like very limited towels provided, very old and color white it not white ..."WWW…"

Reviewed on 9 Nov 2020

"I loved that I got 3 meals a day.. most of the time anyway. Some meals were missed without warning, but no big deal there. Worst part was the negative attitude I got from the operator/front desk a lot! I’m not mad, but such hostility makes anxious guests like me afraid to ask for basic quarantine ..."…""I loved that I got 3 meals a day.. most of the time anyway. Some meals were missed without warning, but no big deal there. Worst part was the negative attitude I got from the operator/front desk a lot! I’m not mad, but such hostility makes anxious guests like me afraid to ask for basic quarantine ..."WWW…"

Reviewed on 16 Jan 2021

"So so. Good for the money’s worth. Not expecting it to be excellent"…""So so. Good for the money’s worth. Not expecting it to be excellent"WWW…"

Reviewed on 29 Dec 2020

"Because of the pandemic so many amenities sere not available which is understandable. The rooms are of decent size. I am glad I chose to stay here for my hotel quarantine."…""Because of the pandemic so many amenities sere not available which is understandable. The rooms are of decent size. I am glad I chose to stay here for my hotel quarantine."WWW…"

Reviewed on 4 Dec 2020

"Dated and lacks toiletries, but very nice staff, accommodating, and safe place to stay."…""Dated and lacks toiletries, but very nice staff, accommodating, and safe place to stay."WWW…"

Reviewed on 20 Dec 2020

"Very Affordable. Very accomodating and friendly staff."…""Very Affordable. Very accomodating and friendly staff."WWW…"

Reviewed on 13 Dec 2020

"well my wife and I enjoyed the biillards/pool area, the staff was very good in helping any concerns we had.....and as always the staff was friendly and polite. the only thing I didn't quite appreciate was the rental of the water kettle, I think it was far too high , could have bought a new one for ..."…""well my wife and I enjoyed the biillards/pool area, the staff was very good in helping any concerns we had.....and as always the staff was friendly and polite. the only thing I didn't quite appreciate was the rental of the water kettle, I think it was far too high , could have bought a new one for ..."WWW…"

Reviewed on 19 Mar 2020

"My stay was supeeeerb and I cannot deny that this, by far, was the best hotel I've stayed in here in Manila. The service is good and very accomodating. The staff is very polite and kind, they are always willing to serve. The rooms are very clean and is a perfect place to stay if you want to relax. ..."…""My stay was supeeeerb and I cannot deny that this, by far, was the best hotel I've stayed in here in Manila. The service is good and very accomodating. The staff is very polite and kind, they are always willing to serve. The rooms are very clean and is a perfect place to stay if you want to relax. ..."WWW…"

Reviewed on 10 Sep 2020

"まずホテルにチェックインする方法を自分でホテルに問い合わせてとの事だったので問い合わせたところ フィリピンのローカルナンバーやwhatapp(lineのような会話アプリ)を取って連絡してこいだの言われ、パスポートのID写真がないと予約が取れた事にならないからと言われemailで送ったもののチェックイン方法を教えてくれず、 エクスペディアのお問い合わせに電話して対応してもらったにもかかわらず 当日ホテルについたらemailして、そしたら鍵を渡すと言われたので 空港に着いた後すぐとホテルに着いてからすぐ連絡をしたが応答がなく、ずっとホテルのロビーで待たされました。 英語が少しわかったために対応できたと思うが、英語が全く出来なかったらどうするんだと思いました。 ..."…""まずホテルにチェックインする方法を自分でホテルに問い合わせてとの事だったので問い合わせたところ フィリピンのローカルナンバーやwhatapp(lineのような会話アプリ)を取って連絡してこいだの言われ、パスポートのID写真がないと予約が取れた事にならないからと言われemailで送ったもののチェックイン方法を教えてくれず、 エクスペディアのお問い合わせに電話して対応してもらったにもかかわらず 当日ホテルについたらemailして、そしたら鍵を渡すと言われたので 空港に着いた後すぐとホテルに着いてからすぐ連絡をしたが応答がなく、ずっとホテルのロビーで待たされました。 英語が少しわかったために対応できたと思うが、英語が全く出来なかったらどうするんだと思いました。 ..."WWW…"

Reviewed on 20 Oct 2019

"Very clean, nice hotel front desk bringing food on time"…""Very clean, nice hotel front desk bringing food on time"WWW…"

Reviewed on 15 Aug 2020

"Thank you so much Ms. Jessie for assisting me all throughout check-in process. Over all its superb."…""Thank you so much Ms. Jessie for assisting me all throughout check-in process. Over all its superb."WWW…"

Reviewed on 16 Oct 2020

"Staff were super friendly and helpful.....and even though we were isolating during pandemic they did a great job. Complimentary Filipino breakfast was fine and the kitchen did good alternative when asked."…""Staff were super friendly and helpful.....and even though we were isolating during pandemic they did a great job. Complimentary Filipino breakfast was fine and the kitchen did good alternative when asked."WWW…"

Reviewed on 4 Oct 2020

"Very conveniently located near the airport. Shuttle are available to and from the airports terminals."…""Very conveniently located near the airport. Shuttle are available to and from the airports terminals."WWW…"

Reviewed on 24 Nov 2020

"the room i stayed were very much equip for a couple who loves cooking. over all for me.the room is high above standard, the only downside is the airconditioning unit. it needs to be replqce with a much unit which can give a relaxing room to have a good sleep."…""the room i stayed were very much equip for a couple who loves cooking. over all for me.the room is high above standard, the only downside is the airconditioning unit. it needs to be replqce with a much unit which can give a relaxing room to have a good sleep."WWW…"

Reviewed on 24 Aug 2020

"The location, very near the airport, shopping malls are walking distance as well as restaurants."…""The location, very near the airport, shopping malls are walking distance as well as restaurants."WWW…"

Reviewed on 19 Jan 2020

"The staff are like your sister's, very accommodating.. though they dont have an elavator. But then, they're trying ro assists you whenever you need them..thanks sulit:)"…""The staff are like your sister's, very accommodating.. though they dont have an elavator. But then, they're trying ro assists you whenever you need them..thanks sulit:)"WWW…"

Reviewed on 21 Oct 2019

"Personnel are very helpful........................"…""Personnel are very helpful........................"WWW…"

Reviewed on 28 Nov 2020

"Wifi was not good in the room we were in."…""Wifi was not good in the room we were in."WWW…"

Reviewed on 26 Oct 2019

"It was my first time to check in at Zen hotel. I likethe service , i like the place it really convenient its really near to the airport. And the employee are nice they doing a great job. Im still gonna comeback this place. Keep up the good work guys."…""It was my first time to check in at Zen hotel. I likethe service , i like the place it really convenient its really near to the airport. And the employee are nice they doing a great job. Im still gonna comeback this place. Keep up the good work guys."WWW…"

Reviewed on 9 Jan 2021

"Internet services was not that good. It was slow on the connection."…""Internet services was not that good. It was slow on the connection."WWW…"

Reviewed on 19 Oct 2020