Three Star Hotels in Carmen

"I'd like to say overall, I really enjoyed my stay. I had some issues not being able to use the tv, but it is a smart tv which was awesome. I booked a premium deluxe poolside room. It was super spacious and had an incredible view of the beach and foliage around the hotel. The hotel was rsther noisy as there was a party one one of the days on top of music coming from other parts of the resort. But, I must really emphatically say that the entire staff is incredible. Everyone was so friendly and helpful. It was evident that they really caee about their work. We ate in 2 of the 3 restaurants: the main one closest to the lobby and Luna. Both meals were very tasty and I think the wine was reasonably priced. We found the beach very clean, relaxing and the water quite clear. We had no problems ordering Grab taxis. At most we waited 10 minutea for a car. Finally, it should be noted that the "no outside food or drink" is strictly enforced. I understand respect the rule; however, I wasnt able to get as much drinking water as I would have liked. I found myself having to go to the restaurants and asking for a lot of water to drink. My friend was able to get her water bottle filled regularly, but I wish it had been more comvenient. "

"Room good Staff very good "

"horrible hotel, no customer response"

"Clean room and the staff was wonderful, friendly and helpful."

"The room was very clean and very quiet. I will was thankful that it was close to the airport. Staff was very attentive."