2/10 Teruk
Kylend
Mengembara bersama keluarga dan kanak-kanak
27 Jun 2025
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Stayed here for a week with a toddler and baby, from 8am-9/10pm i was out of the room visiting my grandmother.
Did not make our bed or remove garbage once.
Mold all over the bathroom, moth balls, dead bugs cobwebs floors so dirty they turned our socks black, the kitchennette did not have a pan or pot to cook in, 1 mug for coffee one spoon, a broken bread knife and a spatula from 1910. When asked if we could have a pan to cook in they did offer us a toaster oven.... without a tray so i still couldnt cook anything....
Asked staff nearly every day to clean the room and only on the 23 was i able to bathe my kids in this hotel room. The tub prior to the 23 was covered in soap scum and mold.
The first time i asked was the morning on the 19th they cleaned only where there was visable mold. There was a non slip tub mat rolled up in the corner of the shower, when i moved it after theu had cleaned there was a ton of mold behind it.
So i asked them again on the 21st [the office was closed by the time we woke up and they didnt anwser the phone every time we called on the 20th] to clean it, and they didnt clean the tub they just covered that mold spot with caulk...
Third time was the morning of the 22, no more visable mold but still soap scum from privios guests.
4th time i asked was the evening on the 23rd and the lady came by with cleaning supplies and washed it while we were there...
The sink in the bathroom has serious hardwater/mold all around the spout, never cleane
Kylend
Menginap 6 malam pada Jun 2025