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Reviews of Austria Trend Hotel Ananas

4 out of 5
Austria Trend Hotel Ananas
Rechte Wienzeile 93-95, Vienna, Vienna

Reviews

8.2

Very good

Rating 10 - Excellent. 305 out of 1007 reviews" "
Rating 8 - Good. 485 out of 1007 reviews" "
Rating 6 - Okay. 158 out of 1007 reviews" "
Rating 4 - Poor. 40 out of 1007 reviews" "
Rating 2 - Terrible. 19 out of 1007 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rim

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at Austria trend hotel ananas! The staff are very friendly, professional and helpful. The room was very clean and their breakfast is excellent with too many choices. I really recommend it
Stayed 2 nights in May 2024

4/10 Poor

claire

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a four star hotel, I don’t even know if it should be a three star. For one, even though I had booked a room with two beds, they initially gave me a room with one. They were able to find me a room with two beds. However, the room was terrible. There were coffee stirrers in the mugs they provided that looked as though they had been used. They provide you with two soaps, one for your hands and one for your hair/body, yet to me these looked to be the same. The shower was very small, there were not many towels. The room itself got stuffy quick. But my major complaint is that the place is full of pests! By our second and final night, myself and my travelling companion were covered in bites! We looked around for bed bugs but could not find any, but there was definitely something biting us, perhaps another bug or a spider. I would never recommend this place to anyone. The staff were generally unfriendly, aside from one or two individuals. The location is ok, right by the subway and quick to get around. However, there is construction going on right beside the hotel. In all, if you are reading this, DO NOT BOOK THIS HOTEL. There are plenty of other places at this same price that would be so much better. I know this because after the first night I was looking up different accommodations, considering leaving this place.
Stayed 2 nights in May 2024

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
very quite, convenient, and near bus station
Stayed 2 nights in May 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in May 2024
Response from Hotel Ananas on 13 May 2024
Dear Carlos, thank you for your positive feedback. We are delighted to hear that you had a very good experience at Austria Trend Hotel Ananas. Our team strives to provide exceptional service to all our guests. We look forward to welcoming you back soon. Mit freundlichen Grüßen, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

8/10 Good

Salvation, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was awesome
Stayed 3 nights in May 2024
Response from Hotel Ananas on 8 May 2024
Dear Salvation, Thank you for your positive feedback regarding the awesome area of our hotel. We are delighted to hear that you enjoyed your surroundings. If you have any further comments or suggestions to share, please do not hesitate to reach out. We hope to welcome you back soon for another pleasant stay. Mit freundlichen Grüßen, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Eduardo, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was really the best hotel we were on our trip for two weeks. We stayed for five nights. Wonderful bedroom and bathroom. Front desk staff amazing, they helped us in everything we needed. And always with a big smile on the mouth. I want to recognize the job done by Lisa and Sara at front desk, and the job done by John in the restaurant serving us with excellence. Thanks for all John, Lisa, and Sara. If I will be in Vienna again, no doubt I will be in the Ananas. It is located very close to the city center, and close to the Schonbrun Palace too. Keep the good job guys! Thanks.
Stayed 5 nights in Apr 2024
Response from Hotel Ananas on 8 May 2024
Dear Eduardo,We appreciate you taking the time to share your excellent experience at Austria Trend Hotel Ananas. We are pleased to learn that your two-week stay was exceptional, with a particular highlight being the comfort of our rooms and bathrooms. It warms our hearts to hear that our front desk team, especially Lisa and Sara, and John from the restaurant, provided outstanding service that made your stay memorable. We will be sure to convey your kind words to them.At Austria Trend Hotel Ananas, we take pride in our convenient location near the city center and Schonbrunn Palace, offering our guests easy access to the beauty of Vienna. Your feedback inspires us to maintain our commitment to providing exceptional service to all our guests. If your future travels bring you back to Vienna, we would be honored to welcome you again at Ananas.We are grateful for choosing to stay with us and for recognizing the dedication of our team members.Warm regards,Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
This is a solid 4 star hotel. The room was clean and respectable. The issues I mark this place down for is that it was pretty cramped; I am only 165cm and I still had trouble in how small the shower was. The other issue is that is loud construction right outside the front door that seems to be very long term. This isn't exactly a fault of the hotel, but I feel because of it they aren't giving as much effort in a nice stay. Check in and out was very curt and although efficient, you don't have a chance to ask about directions through the construction or around the area. The hotel is very sufficient for a short stay.
Stayed 3 nights in Apr 2024
Response from Hotel Ananas on 30 Apr 2024
Dear Kathleen,we would like to express our gratitude for selecting Austria Trend Hotel Ananas and for providing us with your feedback. We are pleased to learn that you consider our hotel to be a reputable 4-star establishment, offering clean and well-maintained rooms. Your observations regarding the shower size and the external construction noise are duly noted, and we value your constructive input. While the ongoing construction activities are beyond our influence, we apologize for any disturbance they may have caused during your stay.Here at Austria Trend Hotel Ananas, we are committed to ensuring a comfortable and enjoyable experience for all our guests. In response to your comments about the check-in and check-out processes, we will assess our procedures to guarantee that our guests have the opportunity to seek guidance or any necessary assistance. Your feedback is highly appreciated as we continually strive to enhance our services.We are pleased to hear that you found our hotel suitable for a brief stay, and we look forward to the possibility of welcoming you back in the future for an even more enjoyable experience. Should you require any assistance during your next visit, please feel free to reach out to our reception team.Yours sincerely,Christian Reitbauer and the Austria Trend Hotel Ananas Team

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Room was stunning. Best steak ive ever had. Staff was amazing. I highly recommend
Stayed 2 nights in Apr 2024
Response from Hotel Ananas on 18 Apr 2024
Dear Robert, Thank you for your wonderful review! We are delighted to hear that you had a perfect experience at our hotel. It's great to know that you enjoyed the stunning room, the best steak you've ever had, and the amazing service from our staff. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. With best regards, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel spotlessly clean. Spacious well presented rooms. There is building work next to the hotel which is noisy but only during the day. However we were out during the day so it didn't spoil our stay. The convenience to Pilgrimgasse station is well worth tolerating the building work.
Stayed 3 nights in Apr 2024
Response from Hotel Ananas on 18 Apr 2024
Dear Stephanie, thank you for sharing your experience with us. We are delighted to hear that you found our hotel excellent and spotlessly clean, with spacious well-presented rooms. We apologize for any inconvenience caused by the noise from the nearby building work, which is beyond our control but only occurs during the day. We are glad that it did not affect your overall stay. The proximity to Pilgrimgasse station indeed offers great convenience. We hope to welcome you back soon. With best regards, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location to explore the main attractions of Vienna. Hotel was clean, good room facilities and a great place to stay.
Stayed 3 nights in Mar 2024
Response from Hotel Ananas on 3 Apr 2024
Dear Isabelle, Thank you for sharing your positive feedback regarding your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that you found our hotel to be clean, with good room facilities, and in a fantastic location to explore the main attractions of Vienna. It was a pleasure to host you, and we look forward to welcoming you back in the future. With best regards,Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

HELEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no comment
Stayed 3 nights in Mar 2024
Response from Hotel Ananas on 2 Apr 2024
Dear Helen, thank you for taking the time to leave a review. We are delighted to hear that you had a positive experience at Austria Trend Hotel Ananas. Your feedback is truly appreciated. If you have any specific comments or suggestions in the future, please feel free to share them with us. We look forward to welcoming you back soon. With best regards, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Karna, Moraga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff.
Stayed 11 nights in Feb 2024
Response from Hotel Ananas on 11 Mar 2024
Dear Karna,Thank you for taking the time to leave a review of your recent stay at Austria Trend Hotel Ananas. We appreciate your kind words about our helpful staff. Providing exceptional service is our top priority, and we are glad to hear that our team was able to assist you during your time with us. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.With best regards,Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time at the Austria Trend Hotel Ananas. The staff was extremely accommodating with any needs we had. The room was clean and the shower was excellent. I would come back here in a heart beat.
Stayed 2 nights in Feb 2024
Response from Hotel Ananas on 4 Mar 2024
Dear Mary,Thank you so much for your positive review of your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that you had the best time with us and that our staff was extremely accommodating to your needs. It is also great to know that you found your room clean and the shower excellent. We appreciate your kind words and we would be thrilled to welcome you back in the future.With best regards,Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 3 nights in Feb 2024
Response from Hotel Ananas on 23 Feb 2024
Dear James,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Ananas on 19 Feb 2024
Dear Alisonthank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Zak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas getaway? Stay here!
Very good stay. Exceptionally easy to get in to the city from here on public transport. Very clean. Friendly staff. Would stay again 100%
Stayed 2 nights in Nov 2023
Response from Hotel Ananas on 12 Feb 2024
Dear Zak,Thank you for choosing Austria Trend Hotel Ananas for your Christmas getaway and for taking the time to share your review. We are delighted to hear that you had a very good stay with us and that you found our location convenient for accessing the city through public transport. It is also great to know that you appreciated our cleanliness and encountered friendly staff. We look forward to welcoming you back in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and very close to centre. Good facilities
Stayed 1 night in Jan 2024
Response from Hotel Ananas on 30 Jan 2024
Dear Mr Ahmedthank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Ananas on 12 Feb 2024
Dear Karen,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Loana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, I like this hotel.
Stayed 1 night in Dec 2023
Response from Hotel Ananas on 15 Dec 2023
Dear Loana,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

CLAIRE

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Ananas on 5 Dec 2023
Dear Claire,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2023
Response from Hotel Ananas on 2 Dec 2023
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy
Stayed 2 nights in Nov 2023
Response from Hotel Ananas on 30 Nov 2023
Dear Nicolas,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, easy acces to the Ubahnn station of pilgrimgasse ,the taff was very helpful and friendly
Stayed 3 nights in Nov 2023
Response from Hotel Ananas on 17 Nov 2023
Dear Sarah,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback about the cleanliness of the hotel and of course for the friendliness of the staff as well. We will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

6/10 Okay

Natalya

Stayed 5 nights in Sep 2023
Response from Hotel Ananas on 21 Oct 2023
Dear Mrs. Natlya,thank you very much for your feedback. We appreciate your comments and will share it with our entire team to provide the best possible service to our guests. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Mojgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is 5*****!
In my opinion this is a 5* hotel and NOT 4*. Wonderful room. We will definitely come back.
Stayed 4 nights in Oct 2023
Response from Hotel Ananas on 12 Oct 2023
Dear Mrs. Mojgan,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Kate

Liked: Property conditions & facilities, room comfort
Comfortable hotel close to metro.
Stayed 1 night in Oct 2023
Response from Hotel Ananas on 12 Oct 2023
Dear Mrs. Kate,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful when we needed something printed, a nice big hotel with recent renovations, rooms were clean. Only issue was that their parking lot was full and appeared to remain full our entire stay. They provided an alternative lot for the same price but we had to walk 10 minutes to it.
Stayed 2 nights in Oct 2023
Response from Hotel Ananas on 7 Oct 2023
Dear Bailey,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. In regards to your comment about the parking situation, we would like to point out that the parking spaces in our underground garage are subject to availability and unfortunately cannot be reserved in advance. We apologize for the inconvienence caused. We would be pleased to welcome you again soon in our hotel.With kind regards,Christian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot and glad it had a bathtub
Stayed 3 nights in Sep 2023
Response from Hotel Ananas on 29 Sept 2023
Dear Mr. Adam,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive score and will most definitely share it with our entire team. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

2/10 Terrible

Ogunniyi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Ananas on 29 Sept 2023
Dear Guest,thank you very much for your feedback. We appreciate your score and will share it with our entire team to provide the best possible service to our guests. In regards to your stay, which did not meet your expectations, we sincerely apologize for the inconvenience caused, and would like to point out that this is absolutely not standard in our hotel and we will most definitely bring this up in our up and coming Executive meeting. I would like to assure you that it is our main objective to exceed our guests expectations and that we continuously strive in meeting this goal. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Manuel

Stayed 3 nights in Sep 2023
Response from Hotel Ananas on 14 Oct 2023
Sehr geehrter Herr Manuel,vielen Dank für Ihr positives Feedback und dass Sie sich die Zeit genommen haben, uns über Ihren Aufenthalt im Austria Trend Hotel Ananas zu berichten. Wir werden Ihre Bewertung selbstverständlich an unser Team kommunizieren und freuen uns, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Amr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Hotel Ananas on 19 Sept 2023
Dear Mr. Amr,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive score and will most definitely share it with our entire team. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Andrew

Stayed 4 nights in Aug 2023
Response from Hotel Ananas on 12 Sept 2023
Dear Mr. Andrew,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Zdravko, Palos Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good but around the hotel is construction!
Stayed 3 nights in Aug 2023
Response from Hotel Ananas on 12 Sept 2023
Dear Zdravko,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

6/10 Okay

Yew

The housekeeping is terrible. They forget to clean my room and refuse to take responsibility. They forgot to clean something every day. After three days, I decided to ask for a change of room so as not to deal with the housekeeping staff's issue. Hotel Ananas's management should do some internal quality control to ensure that their housekeeping division is doing their job.
Stayed 6 nights in Jul 2023
Response from Hotel Ananas on 15 Aug 2023
Dear Yew,thank you very much for having taken the time to tell us about your recent stay at the Austria Trend Hotel Ananas. We appreciate your feedback and will share it with our entire team. In regards to your comments pertaining housekeeping, we sincerely apologize for the inconvenience caused, and would like to point out that this is absolutely not standard in our hotel and we will most definitely bring this up in our up and coming Executive meeting. I would like to assure you that it is our main objective to exceed our guests expectations and that we continuously strive in meeting this goal. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Bhupendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was reasonably priced, breakfast was good. At a good location and overall good ambience.
Stayed 1 night in Jun 2023
Response from Hotel Ananas on 10 Jun 2023
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Wolfgang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Not sure why house keeping opened our hotel room door every morning at 8 am ?? They must've known we are still there. That was kinda strange.
Stayed 2 nights in Apr 2023
Response from Hotel Ananas on 24 Apr 2023
Dear Mr. Wolfgang,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Christopher John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within easy walking distance of the underground. Helpful staff and great breakfast.
Stayed 3 nights in Mar 2023
Response from Hotel Ananas on 8 Mar 2023
Dear Mr. Christopher John,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Dzintars, Prague

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel itself is good, just be aware that at the moment there are construction works going on. As soundproofing is not well, you would here what is going on on the street. As well room service cleaning on Saturday starts really early and is laud and disturbing to sleep still if that happens in the rooms nearby.
Stayed 2 nights in Feb 2023
Response from Hotel Ananas on 14 Feb 2023
Dear Guest,Thank you for taking the time to tell us about your stay at the Austria Trend Hotel Ananas. We are very happy about your positive feedback and will of course communicate this to our entire team. We would also like to thank you for the points of criticism that have been expressed and will address them at the next Executive Meeting. Your input will continue to motivate us in our efforts to ensure our guests have the best possible stay with us. We look forward to welcoming you back to our hotel soon.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas team

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Hotel Ananas on 14 Feb 2023
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Maria Susana

Stayed 2 nights in Dec 2022
Response from Hotel Ananas on 5 Jan 2023
Dear Mrs Maria,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive score and will most definitely share it with our entire team. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Keiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Hotel Ananas on 2 Dec 2022
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Klaudia

Stayed 1 night in Sep 2022

8/10 Good

Rex

Stayed 1 night in Sep 2022
Response from Hotel Ananas on 30 Sept 2022
Dear Herr Rex,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Andriy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great, service, room and parking.
Stayed 2 nights in Aug 2022
Response from Hotel Ananas on 23 Aug 2022
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Aiman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2022
Response from Hotel Ananas on 23 Aug 2022
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

2/10 Terrible

Aida

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible location of hotel. Construction around hotel no access. We were driving an hour around streets since everything it’s one way we could not find it. If we didn’t stop the men to ask for Hotel we would turn around and go. Gentlemen at the reception area provided horrible service he had attitude I would not recommend this hotel. We were given key to our room that was occupied who are almost attacked by people sleeping in the bed.
Stayed 1 night in Aug 2022
Response from Hotel Ananas on 21 Aug 2022
Dear Guest,thank you very much for having taken the time to express your opinion during your recent stay at the Austria Trend Hotel Ananas. In regards to your stay, which did not meet your expectations, we sincerely apologize for the inconvenience caused, and would like to point out that this is absolutely not standard in our hotel and we will most definitely bring this up in our up and coming Executive meeting. I would like to assure you that it is our main objective to exceed our guests expectations and that we continuously strive in meeting this goal. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

2/10 Terrible

Abdulelah

Stayed 4 nights in Jul 2022
Response from Hotel Ananas on 8 Aug 2022
Dear Guest, thank you very much for your feedback. We appreciate your score and will share it with our entire team to provide the best possible service to our guests. In regards to your stay, which did not meet your expectations, we sincerely apologize for the inconvenience caused, and would like to point out that this is absolutely not standard in our hotel and we will most definitely bring this up in our up and coming Executive meeting. I would like to assure you that it is our main objective to exceed our guests expectations and that we continuously strive in meeting this goal. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Maja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Very clean hotel, nice staff, great location and valuable for the price.
Stayed 1 night in Jul 2020
Response from Christian Reitbauer on 29 Aug 2020
Dear Mrs. Maja, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good staffs
Location a little far from most attractions but conveniently located beside a underground metro station and shops. Staffs are very friendly and helpful
Stayed 3 nights in Feb 2020
Response from Christian Reitbauer on 26 Feb 2020
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team