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Reviews of Sri Enstek Hotel

2.5 out of 5
Sri Enstek Hotel
61, Jalan Timur 6/1B, Timur at Enstek, Bandar Enstek, Labu, Negeri Sembilan

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 211 reviews" "
Rating 8 - Good. 87 out of 211 reviews" "
Rating 6 - Okay. 59 out of 211 reviews" "
Rating 4 - Poor. 15 out of 211 reviews" "
Rating 2 - Terrible. 10 out of 211 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

YOSHINO MALKANKANAMLAGE

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Samuela

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023
Response from Sri Enstek Hotel on 1 Nov 2023
Dear guest,Thank you for your feedback.

6/10 Okay

Chu Eng

Travelled with partner
Liked: Staff & service
Quite far from KLIA.. so ehailing a bit on high side. So happened my room air-conditioning is not so good.
Stayed 1 night in Aug 2023
Response from Sri Enstek Hotel on 27 Sept 2023
Dear Chu Eng,I hope you are doing well. We apologize for the problem concerning our service. We have already handling the issue with the solution.Thank you for staying with us. No doubt, we’ll find the solution. Feel free to reach out to me in case you need any help.Best regards,Naim

10/10 Excellent

YUSOFF

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

AMONRAT

Stayed 2 nights in May 2023

4/10 Poor

Mahesh

Stayed 1 night in Apr 2023

4/10 Poor

Hajare

Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

YUSOFF

Travelled with group
Liked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

YUSOFF

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Convenient
Always chose this hotel for a trackday at Sepang International Circuit. Nice food around the area.
Stayed 1 night in Jul 2022

2/10 Terrible

Saifuddin

Stayed 1 night in Jul 2022

10/10 Excellent

Zunaidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

SUHAINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL
Stayed 2 nights in Aug 2020

8/10 Good

Muhd Irfan Sani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

SATISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Everything just ok.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from ZULFAHMI on 9 Dec 2019
Thank you for your review, we hope you have an enjoyable time here as we are trying our best to provide best product and service to you as our customer. We hope you will stay at our hotel again, thanks :D

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Food and beverages across are enougj
Stayed 3 nights in Oct 2019
Response from sri enstek on 14 Nov 2019
Thank you for your review, we hope you have an enjoyable time here as we are trying our best to provide best product and service to you as our customer. We hope you will stay at our hotel again, thanks :D

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money experience. The night market experience with the local community was a highlight
Stayed 1 night in Nov 2019
Response from sri enstek on 14 Nov 2019
Thank you for your review, we hope you have an enjoyable time here as we are trying our best to provide best product and service to you as our customer. We hope you will stay at our hotel again, thanks :D

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception by staff at the check in and she was very helpful and knowledgable with information about surrounding areas
Stayed 1 night in Oct 2019
Response from sri enstek hotel on 3 Nov 2019
Thank you for your review Anonymous, we hope you have an enjoyable time here as we are trying our best to provide best product and service to you as our customer. We hope you will stay at our hotel again, thanks :D

8/10 Good

Kie

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 2 nights in Sep 2019
Response from sri enstek hotel on 3 Nov 2019
Thank you for your review kie, we hope you have an enjoyable time here as we are trying our best to provide best product and service to you as our customer. We hope you will stay at our hotel again, thanks :D

10/10 Excellent

rupar, MY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff.... maybe the bed need to changed its not really fit
Stayed 2 nights in Sep 2019
Response from izzatie on 19 Sept 2019
Thank you ruparrupar for your review , we deeply apologies for the inconvenience as we are trying our best to provide best product and service to you as our customer. We hope to see you again in our hotel again, thanks :D

6/10 Okay

Zahari

Travelled with family
Stayed 1 night in Sep 2019
Response from zulfahmi on 10 Sept 2019
Thank you for your review Zahari, we hope you have an enjoyable time here as we are trying our best to provide best product and service to you as our customer. We hope you will stay at our hotel again, thanks :D

2/10 Terrible

Don, Tulsa, OK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cancelled my stay here after reading the dozens of horrible reviews about filthy conditions
Stayed 1 night in Aug 2019

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Handy airport hotel
Hotel 25 mins from KLIA2 so great value for an overnight stay. Rooms clean but basic (fine for 1 night). Plenty of resturants open nearby if you arrive late.
Stayed 1 night in Aug 2019
Response from Zulfahmi on 10 Sept 2019
Thank you for your review Katherine, we hope you have an enjoyable time here as we are trying our best to provide best product and service to you as our customer. We hope you will stay at our hotel again, thanks :D

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Stayed 1 night in Jun 2019

8/10 Good

Md.Nor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Zulfahmi on 19 Dec 2018
Thank you William for your review for our hotel, we try our best to provide best service for our guest here in Sri Enstek hotel, we are very delightful to have you back in our hotel :D

6/10 Okay

NORHASLIZA

Liked: Cleanliness, property conditions & facilities, room comfort
4 Nov 2018 - Quite expensive
Location easy to find. Free parking. The room clean and tidy. Nice shower. The lobby not wide and small pantry located near the main entrance provide you coffee tea and bread. Fridge and iron board located outside the room. Quite expensive for budget hotel. Maybe it is the nearest hotel to watch MotoGP at SIC. So we don't have many choice. Luckly have 7e and mamak near the hotel.
Stayed 1 night in Nov 2018
Response from Zainin on 7 Nov 2018
Dear Norhasliza, Thank you for the email. It is great to know that you have had a splended stay at our hotel. Hoping to see you again..soon.

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Ntah la nk mcm2
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
bad front desk
the front desk Indian girl is very very bad , telling me Hotels.com is not included tax or something GST, said i booking by Expedia ? i take out my phone not even 2 second show her conformation receipt then she turn a head service another person , seriously ?????????? then the another malay girl tell is it ady included tax , then she pass me key . The indian girl is really wasting my time ! im not first time staying here , last two time her service is veryvery bad too !

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

Lee, Kota Kinabalu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just nice for a night stay
Was on transit and had a night stay there. Hotel was good but nothing much around that area.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
There is something need to be improved
* The staffs are friendly and welcoming * the room is nice and comfortable The thing needs to be improved are : * The room in advertisement are seems to be bigger then what it is really look like. * I request a crib as advertised for my child but they said they don't provide it * The water heater shower is not working for all room at that day and I can't make my children bath with cold water and the receptionist keep saying they are expecting the maintenance to repair but no action taken till we travel. * there is no refrigerator in room
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
housekeeping not good
We suppose to stay for a week however at the 3rd night of our stay we decided to check out, toilet is dirty and stinky, bed sheet not change and the floor with some hair and towel. Hopefully the management can do something and improve it.
Stayed 6 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
cozy and nice place to stay. near to most amenities.
Stayed 1 night in Dec 2017

6/10 Okay

Edwin, Singapore

Liked: Staff & service
Not bad hotel for the price. But bed is soft for my liking.
Stayed 1 night in Dec 2017

2/10 Terrible

John, Scotland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel, dirty room and bedding. Avoid
Bedding was stained and had pubic hairs in the bed. Surfaces of the room thick with dust and dirt. Once white towels were grey and torn and frayed. Reception staff hopeless, it took the two of them half an hour to check me in. Location very noisy opposite a 24 hour Seven Eleven which is frequented by noisy cars and very loud motorcycles which race around all night. Hotel shuttle late and in poor condition driven at breakneck speed. NOT a 6.6 km journey from KLIA but closer to 18 km. Absolutely the worst hotel I have ever stayed in. No redeeming qualities, deserves a ZERO rating.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not really a hotel just a backpackers
Pokey6 little room with absolute minimal facilities, looks like it once was OK but has been let run down. Room door didn't lock, air-con was noisy and unreliable, TV didn't work, shower made the whole toilet area soaking wet and unusable for hours afterwards. However the staff were helpful and the bed was good if small. They called it a Queen size, but was smaller than most double beds, and the quilt was too small for the bed.
Stayed 1 night in Oct 2017

4/10 Poor

mohd rohaimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
can only watch one tv channel. Complained to the front desk but got a ridiculous answer...
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Stayed 2 nights in May 2017

2/10 Terrible

Rute

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst Hotel I've been to in Southeast Asia
Absolutely the worst hotel I've been to in Southeast. I just needed a place to sleep for a few hours before flying out of Kuala Lumpur so anything basic and CLEAN would do. Waited in the reception area while the room was getting ready and the tables were dirty with coffee stains, the place was a mess with piles of luggage everywhere in the middle of the floor, there was a STRAY cat ON the couch. I tried to ignore all this but when we got up to the room I couldn't believe how dirty it was. Cobwebs everywhere. Dirty, thick cobwebs like I've never seen before. It looked like it hadn't been thoroughly cleaned in months. The area outside our window was so dirty, moldy and full of litter and cigarette butts. I felt so itchy and uncomfortable that we actually left after being in the room for 30 minutes. I didn't care that we had booked a non-refundable room. It literally means we paid NOT to sleep at this hotel. We didn't care that we had to take an expensive cab ride to KL to stay a truly basic but CLEAN hotel (Flora by Crossroads, excellent in every aspect).

6/10 Okay

Verified traveller

Surrounding only halal food but no chinese food court. Soundproof is poor, can easily heard sound from outside.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Manickaraj, Chennai India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good locality with good eating hotels around.
Hotel staff responding immediately for pick up services from air port. Same way dropping. Get free hot and cold water to bath and drink. Free coffee and tea provided by machine. Very spacious locality with no sound and large parking facility. Numerous eating places around this lodge reduces doubt of getting food needs. Bed spreads are changed very often and room is very clean with excellent bath room. Tour taxi is arranged and drivers are nice. Very secure lodge.

2/10 Terrible

P, Taipei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreliable shuttle service, dirty and noisy room
Arriving at 10 pm I only made it to the hotel at 12.30 pm as the shuttle failed to show up. They kept telling me the driver was there even though it wasn't, and then to wait for it a further 10, 15, and then 20 minutes, while the color and number plate I was to look for kept changing between phone calls. I spent over an hour in the parking lot full of smoke looking at every number plate. In the end, the shuttle only showed up when I got the police involved as I suspected I was scammed and this hotel did not exist at all. The room was small and windowless. The furnishings were not very old, however the room was dirty, and I got the previous guest's bedding, although the towels were fresh. All this would be acceptable for the price however the biggest drawback was that loud noise woke me up several times at night - and I only slept from 1.30 to 6.30 am. The breakfast looked unpalatable so I only had a coffee, which was disgusting and quickly went down the drain. On the way back for a 10 am flight I had to take the shuttle at 7 am as they only run hourly and given my experience I didn't want to stretch my luck. The driver wasted 10 minutes of everyone's time refueling and got stuck in an avoidable traffic jam at T1, only making it to KLIA2 in twice the time it should take. The excuse I heard for what happened to me was that they "had too many guests." Do them a favor and don't add to their pressure: book elsewhere. This hotel is completely not worth it.